Author Archives: Richard A. Millard

Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

Home Theater PC – Richard’s Approach

Posted on November 30, 2010 by Richard A. Millard

This is the second in a series of blog posts about Home Theater Computers (aka HTPCs), where several Puget employees get a chance to explain their approach to home theater computing.  You can read William’s entry here. If I had … Continue reading →

Posted in Hardware Analysis | 7 Comments
Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

What’s a Netbook?

Posted on July 16, 2010 by Richard A. Millard

 A customer called today, who had heard the term ‘netbook’ but didn’t know what one was.  This seemed like a good chance to write a little primer about what a netbook is, and also what it isn’t.  The term ‘netbook’ is relatively … Continue reading →

Posted in Hardware Analysis | 7 Comments
Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

Configuration Challenge: Gaming on Linux

Posted on June 17, 2010 by Richard A. Millard

A quick explanation for people unfamiliar with Linux:  Linux is an operating system, much like Windows or MacOS.  It’s been around forever, it has a lot of different varieties, and it’s really good at doing certain things.  One of the … Continue reading →

Posted in Hardware Analysis | 5 Comments
Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

Puget Picks: Intel X25 SSD

Posted on May 21, 2010 by Richard A. Millard

This is the first edition in a series of weekly blog posts titled “Puget Picks”. Our goal is to shine a spotlight on some hardware that we’ve been recently impressed with. Continue reading →

Posted in Hardware Analysis | 4 Comments
Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

Computer Wiring Makeover!

Posted on April 22, 2010 by Richard A. Millard

A customer of ours was so impressed by the cable and wiring job in his new computer, he brought in his old one to see if we could clean it up. Before-and-after shots inside. Continue reading →

Posted in Hardware Analysis | 4 Comments
Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

Dealing with shipping damage

Posted on May 19, 2009 by Richard A. Millard

An interesting anectdote from the inside on shipping computers across the country, and what to do when one of them gets destroyed. Continue reading →

Posted in Company News | 21 Comments
Richard is the general manager of our sales and support departments.  He is frequently exposed to requests from customers as well as any escalated problems that come up in support tickets, so his comments are usually derived from his experience with both aspects.

Sound Cards: Creative Labs, and Alternatives

Posted on April 4, 2008 by Richard A. Millard

The last few days have seen a lot of negative press surrounding the largest sound card manufacturer on the block, Creative Labs. Here’s a little background on what’s happened: Creative Labs has had a near-monopoly on the sound card market … Continue reading →

Posted in Hardware Analysis | Tagged , | 9 Comments