Puget Systems Blog » Company News http://www.pugetsystems.com/blog Writing from behind the scenes at Puget Systems. Fri, 16 Jul 2010 20:43:38 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 Puget Systems Featured at the Greater Seattle Chamber of Commerce Trade Show http://www.pugetsystems.com/blog/2010/04/27/puget-systems-featured-at-the-greater-seattle-chamber-of-commerce-trade-show/ http://www.pugetsystems.com/blog/2010/04/27/puget-systems-featured-at-the-greater-seattle-chamber-of-commerce-trade-show/#comments Tue, 27 Apr 2010 20:41:08 +0000 Chris Bristol http://www.pugetsystems.com/blog/?p=728 Over the last few years, Puget Systems has made a strong effort to get more involved with our local business community.  Keeping with this theme, we’re proud to announce our participation in the 2010 Greater Seattle Chamber of Commerce Trade Show.  We are both a sponsor of the event and a exhibitor.  For those of you in the Seattle area, we encourage you to stop by the show and say hello.  The show is May 12th and we’re in booth number 225.  Hope to see you there!

As a promotion for the show, the Chamber stopped by and made a quick video highlighting Puget.  Enjoy!


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]]> http://www.pugetsystems.com/blog/2010/04/27/puget-systems-featured-at-the-greater-seattle-chamber-of-commerce-trade-show/feed/ 0 New Website Design http://www.pugetsystems.com/blog/2009/10/26/new-website-design/ http://www.pugetsystems.com/blog/2009/10/26/new-website-design/#comments Mon, 26 Oct 2009 17:42:15 +0000 Perry Azevedo http://www.pugetsystems.com/blog/?p=524 The News:

We are very pleased to announce that as of today: Monday, October 26, 2009, we are launching a brand new redesign of the Puget Systems website!

We’ve been hard at work over the past few months: designing, coding, testing, fixing. Although we’ve received lots of positive feedback on various functionality of the old site (configuration utility, order status updates, etc), we’ve also been less than pleased with the dated design and limited, navigational ability of the old design. What we’re unveiling today is the first step a vast improvement on top of what was already a great base.

This is only the beginning…

If you find any bugs, please let us know. Just as well, this new design is only the foundation. Over the next few months, you’ll see many more navigational changes, UI improvements, and minor tweaks here and there, which will further make the site easier to navigate, friendlier to use, and more powerfully able to serve you. If you have any suggestions or would like to report on how the new design is working, please email us at: webmaster@pugetsystems.com or try posting in our forums.


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]]> http://www.pugetsystems.com/blog/2009/10/26/new-website-design/feed/ 3 Puget Systems on Facebook http://www.pugetsystems.com/blog/2009/07/01/puget-systems-on-facebook/ http://www.pugetsystems.com/blog/2009/07/01/puget-systems-on-facebook/#comments Thu, 02 Jul 2009 00:35:29 +0000 Perry Azevedo http://www.pugetsystems.com/blog/?p=496 Puget Systems has been slowly joining the ranks of the Social Media circles. As of now, you can find us on Facebook, Twitter and Linked In.


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]]> http://www.pugetsystems.com/blog/2009/07/01/puget-systems-on-facebook/feed/ 2 Dealing with shipping damage http://www.pugetsystems.com/blog/2009/05/19/dealing-with-shipping-damage/ http://www.pugetsystems.com/blog/2009/05/19/dealing-with-shipping-damage/#comments Tue, 19 May 2009 16:47:35 +0000 Richard A. Millard http://www.pugetsystems.com/blog/?p=449 You’ve probably seen that old clichéd scene a thousand times – some guy is putting the finishing touches on his house of cards or stack of dominos, and then someone sneezes and ruins the whole thing. We have pretty much that same feeling we get when a brand new computer gets roughed up during shipment. Even though we analyze hardware with specific concern for safe shipping, test each component for proper installation, and use specially designed packing materials, sometimes we still see a damaged computer.

Your typical shipping damage might include an unseated video card, or even a dislodged processor heatsink. However, the package we just recieved back takes the cake!

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To give you some specific context, this system was packed in foam, placed in a box, packed in further foam, and then finally into another triple-walled exterior box. There’s roughly 3 inches of cardboard and insulating foam between the computer and the world around it. My first guess was that the box fell off a truck and then got run over, but UPS tells me that it got bound up in their conveyer belt system. Yikes!

Obviously, we feel pretty frustrated when something like this happens. That feeling is even worse for the customer who may need his system on a tight timeline. That was the case with this particular client, who had ordered his system from us with a deliberate goal of having it by the weekend. When he saw that UPS was returning the package to us due to shipping damage, he was pretty bummed out.

When we heard about the damage, we went into action. Thanks to our production team, and especially Matthew who spent a majority of his day frantically building a replacement, we had the new system built, installed, benchmarked, tested and delivered by the next day! Despite the bad luck with his first system, we were able to divert resources and have a new one out to him before the weekend.

To be truthful, we got pretty lucky that we weren’t missing any replacement hardware. With custom systems there’s no way to guarantee that we’ll have every part needed on any given day. That was part of the concept behind our workstation system – the Puget Obsidian – to offer same-day advance replacement on defective systems.

Now we need your help! We don’t know what to do with this ruined computer! I’m taking any and all suggestions! Do we give it a viking burial in Puget Sound, or maybe something more contemporary?


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]]> http://www.pugetsystems.com/blog/2009/05/19/dealing-with-shipping-damage/feed/ 20 Building a $16,000+ PC http://www.pugetsystems.com/blog/2009/03/04/building-a-16000-pc/ http://www.pugetsystems.com/blog/2009/03/04/building-a-16000-pc/#comments Thu, 05 Mar 2009 00:42:55 +0000 Perry Azevedo http://www.pugetsystems.com/blog/?p=215 system profile -- front rightWe’ve been receiving a lot of media, blog and Twitter attention regarding the “$16,000+ PC” we built late last year. While most of the reviews have been favorable, the comment fields have been their usual mix of reactions and name-calling. LOL! The extra attention has definitely been fun, although I think our web servers would disagree!!!

Anyways, since there wasn’t a lot of info in the reviews regarding the details of the system, I thought I would share just a few comments on the back story and a specs list for those interested.


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]]> http://www.pugetsystems.com/blog/2009/03/04/building-a-16000-pc/feed/ 6 The New Puget Office! – Tour #3 http://www.pugetsystems.com/blog/2009/01/02/the-new-puget-office-tour-3/ http://www.pugetsystems.com/blog/2009/01/02/the-new-puget-office-tour-3/#comments Fri, 02 Jan 2009 17:18:37 +0000 Perry Azevedo http://www.pugetsystems.com/blog/?p=101 The walls are up, the grid is being installed, the paint is drying. Take one more, quick tour of our unfinished warehouse as the construction nears completion!


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]]> http://www.pugetsystems.com/blog/2009/01/02/the-new-puget-office-tour-3/feed/ 4 The New Puget Office! – Tour #2 http://www.pugetsystems.com/blog/2008/11/12/the-new-puget-office-tour-2/ http://www.pugetsystems.com/blog/2008/11/12/the-new-puget-office-tour-2/#comments Wed, 12 Nov 2008 15:55:51 +0000 Perry Azevedo http://www.pugetsystems.com/blog/?p=99 After months of permit issues, contractor bids, and bank paperwork, we’re happy to say our building project is finally underway! We expect that it will take about 60 days to complete, so we should be moving in to the new location sometime between Christmas and New Years.

 
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