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Puget Systems Blog Posts in Category "industry"

Jeff Q. Stubbers (Mr. Customer Service)

Asus 4K PQ321Q Monitor

Posted on September 10, 2014 by Jeff Q. Stubbers

Sales Consultant Jeff Stubbers recently took home an Asus 4K monitor for personal use, and he liked it so much that he wrote a blog post about it.

Posted in hardware, technology, industry | 2 Comments
Brett Nordquist (Customer Happiness Engineer)

The Perfect Operating System

Posted on July 15, 2014 by Brett Nordquist

The first computer I purchased arrived at my home with two operating systems: DOS and Windows 3.1. Most full-fledged programs ran in DOS, including nearly every game in the early 1990s. Besides pool, the game I played most during my college years was called Links Golf which ran in DOS. Without Links I’m convinced my GPA would be at least a half grade higher. I offset my Links addiction by installing WordPerfect for DOS which allowed me to write reports from home instead of the school’s computer lab

Posted in Industry, Software | 1 Comment
Brett Nordquist (Customer Happiness Engineer)

Taking Sides

Posted on June 16, 2014 by Brett Nordquist

Several times a year my father would score Utah Jazz tickets, and being the oldest son, meant I was the one to accompany him to Salt Lake City to watch the games at the old Salt Palace arena. I sat next to my father for the hour-long drive from our home in northern Utah and knew we were getting close when I could see the arena that looked like a large wedding cake. For the next two hours I’d cheer on the Jazz against their rivals such as the Portland Trailblazers or the Seattle Sonics. The Jazz were my team and my loyalty knew no bounds. I wore Jazz jerseys, collected player cards, and could tell you how many assists John Stockton needed to overtake Magic Johnson as the all-time assists leader.

Posted in Industry, Technology | 2 Comments
William George (Customer Service Lead)

New Apple Mac Pro vs Genesis Workstation PC

Posted on March 7, 2014 by William George

By now, most folks have seen Apple’s updated Mac Pro - or as I like to call it, the trash can. I kid, I kid! In all seriousness, though, we are often asked how our workstations - like the Genesis line - compare to the hardware Apple has put in the new, miniature Mac Pro. Read on to find out...

Posted in Hardware, Technology, Industry | 14 Comments
Jon Bach (President)

Like a Spoiler on a Honda Civic

Posted on January 31, 2014 by Jon Bach

On my way in to work today, I was passed by a small blue Honda Civic. It raced and weaved through traffic, sporting a bolt-on spoiler, and an exhaut pipe that made it sound more like a go-cart than a legitimate driving machine. I allowed myself my moment of sarcstic thoughts. "Really? Your Honda Civic gets around with such great velocity that you need a spoiler to keep your rear axle firmly planted??" Maybe I'm just getting old, but I looked at that vehicle and I didn't see the style and power the installer may have intended. I saw immaturity and insecurity. This driver self-identified with performance and power. He didn't have the right tool for the job, so he bolted on the parts.

Posted in Company, Industry, Business | 0 Comments
Brett Nordquist (Customer Happiness Engineer)

Surviving CES

Posted on January 27, 2014 by Brett Nordquist

Attending the Consumer Electronics Show (CES) in Las Vegas reminds me of the years my grandfather took me to see the Ringling Bros. & Barnum Bailey Circus as a young boy. There was so much going on that it was difficult to concentrate on one display. It was also loud and crowded and occasionally didn’t smell quite right. But every now and then I saw something magical that I couldn’t wait to tell my friends about.

Posted in Industry | 0 Comments
Brett Nordquist (Customer Happiness Engineer)

Technology in the School

Posted on October 16, 2013 by Brett Nordquist

While taking an accounting course in college, I often wondered why the professor demanded we manually tally columns of numbers instead of using a calculator or computer. During her office hours, I finally decided to express my frustration. My professor calmly agreed that using a calculator or computer would be a much more efficient solution.

Posted in Industry | 2 Comments
Brett Nordquist (Customer Happiness Engineer)

Ownership is Dead

Posted on September 1, 2013 by Brett Nordquist

During my teens, when music was at an apex of importance in my life, I stumbled across two large boxes full of albums in the back of my closet. Of course I was curious and began shuffling through them. Most album covers were in good shape, while others had seen better days. Their design and colors drew me in to the point I had to inspect each one.

Posted in Industry | 5 Comments
Chris Stephens (Business Development)

UPDATE: Windows 8 vs. Windows 7

Posted on April 11, 2013 by Chris Stephens

Back in December, Brett brought some interesting information about the sales of Windows 8 vs. Windows 7. Yesterday some not so good news dropped about the state of PC shipments in the last quarter. So I thought I would do a follow-up because the last quarter here at Puget has been great, contrary to the market at large.

Posted in Industry | 9 Comments
Chris Stephens (Business Development)

Open Source Software

Posted on March 21, 2013 by Chris Stephens

What if I told you that you could get a car, brand new, for free? You would say it was probably junk...or a joke. But, this thing is real, people have spent hundreds if not thousands of hours building it and it's absolutely free. BUT there is a catch. Ahhh, now the hoax is uncovered.

Posted in Industry | 1 Comment
William George (Customer Service Lead)

Windows 8 Upgrade Offer

Posted on June 5, 2012 by William George

The next generation of Windows operating systems is nearly upon us, and lots of folks are downloading the recent Windows 8 Release Preview. The months leading up to a new OS are always a bit tricky for Microsoft: they have to release info publicly to build excitment, satisfy investors, and garner media attention - but at the same time that can lead to customers putting computer purchases on hold until the new software is available. If a substantial portion of the consumer base does that it would lead to poor revenue not only for Microsoft but also the companies building and selling computers.

Posted in Industry | 0 Comments
William George (Customer Service Lead)

Core i3/i5/i7 Processors: Intel's New CPU Line

Posted on January 15, 2010 by William George

When Intel first debuted the Core i7 processor line, code-named Nehalem, in late 2008 it made perfect sense.  This line of quad-cores brought several new technologies: Turbo Mode, integrated memory controllers, triple-channel RAM, and Hyperthreading (making a comeback from the Pentium 4 era).  There were three processors at launch, a 920, 940 and 965 - each slightly faster than the one before it, with the '5' at the end of the last denoting that it was an Extreme Edition chip with some unlocked settings to help with overclocking.  Over time the 940 was replaced with a 950, and then 960; the 965 also got an upgrade in the form of a 975. The naming scheme now isn't so simple -- let's take a look.

Posted in Technology, Industry | 19 Comments
Jon Bach (President)

Signs of a turning economy?

Posted on December 10, 2009 by Jon Bach

If you're connected with me on Twitter or Facebook, you probably have noticed my recent posts about how great business has been, and how we've been more and more busy these past months. It has been a great feeling to once again focus my efforts on expanding our capacity to meet demand. But why have our sales picked up so heavily in the last quarter? Is this due to a gain in market share, or is this something bigger? I don't claim to have the answers, but I would like to go over the data and our theories.

Posted in Industry | 7 Comments
Jon Bach (President)

Are 3 Year Warranties All They're Cracked Up To Be?

Posted on December 7, 2008 by Jon Bach

We recently ran a special on all our systems, offering a free upgrade to a three year warranty.  To be honest, in the current economy, I did not expect it to be terribly successful -- I thought that (at this time) price was the biggest factor, and that monetary discounts might yield better results.  I was wrong!  The free warranty upgrades were wildly popular, and we showed a 300% boost in sales during that time.  Why do you think that is?  I'd love to hear your thoughts in the comments section below!

Posted in Industry, Business | 18 Comments

Customer Service that Serves Customers

Posted on March 14, 2008 by Melissa Hermanson

My job title at Puget is ‘Director of Inventory’, which is a fancy way of saying that I’m responsible for keeping track of any parts that aren’t currently inside a computer. Among other duties, I have the delightful job of arranging Return Merchandise Authorizations (RMAs) with our suppliers – just as our customers come to us for warranty support, we can go to our suppliers or the manufacturer to get defective parts replaced. It’s rewarding to see a stream of broken parts go out the door and come back in a couple weeks as shiny, functional equipment, but trying to get warranty support can also be one of the greatest hassles known to man.

Posted in Industry, Business | 0 Comments
Jon Bach (President)

Why Corsair power supplies?

Posted on March 2, 2008 by Jon Bach

You may have noticed Corsair power supplies popping up in our product line.  I wanted to take a minute to tell you about why we're doing this, and why I'm excited about it! 

When I was at CES a few months ago, I was not shopping for a new power supply vendor.  We have been using Seasonic for years, and have been very happy with their units.  And yet there are times when we find a company speaking our language.  Hype doesn't get our attention.  Show us the product!  We want to see real, measurable quality.  At CES, in their suite at the Wynn hotel, Corsair spoke our language.  We weren't looking to replace Seasonic, but Corsair was too good a fit to not get our attention.

Posted in Hardware, Industry | 0 Comments