Microsoft Windows Vista's Startup Repair utility is used to fix certain types of problems that prevent Windows from starting correctly, such as missing or damaged files. If your machine is getting past the BIOS screens, but Windows won't start (even in safe mode), then startup repair is worth a try. If Startup Repair fails to address the issue, and you don't have an image backup, sometimes the only other recourse is a full operating system reinstallation (either from the original Windows disc, or from your Puget System Restore Disc). Startup repair cannot fix hardware problems or remove viruses. However, it should not harm or remove existing data.

Note: You may need to install additional drivers during this process if you have Windows Vista installed on a RAID array or if you have another uncommon type of disk setup.

Before starting the Startup Repair, disconnect anything that might be detected as a storage device - this includes: Printers, card readers, external hard drives, and USB flash drives.

Insert your Windows Vista installation DVD. Restart your computer. If it tries to start Windows from your hard drive (instead of booting to the CD), you will need to restart again and continually tap F8 during startup until the machine gives you the 'BBS' or 'Boot Device Selection Menu'. In this menu, select the drive which has the DVD in it and press enter. You may see a screen that says 'Press any key to boot from CD...' - if you do, press the space bar right away.