Blog Posts

3 Keys to a Great Custom Computer

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We field A LOT of calls here from people wanting to spec out a custom PC. Their needs range from a list of specific parts to “give me a great computer”. Here to help at Puget Systems our consultants can work with any level of experience (or maybe not-so-experienced) to come up with a great Puget System. In the marketplace of custom computers you literally have thousands of choices. I know…it makes my head hurt thinking about it too. So, to start, we have done some narrowing down of the selection to a list of the very best parts available. See, it’s going to get better. Now, you can help us spec out a great custom system for you by considering three things…

#Fail

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If you want to work at Puget Systems you have to be ready for things to work a bit differently than your last job. You see, here, we are obsessed about a few things and one of them is failure. Everything and everyone has every failure, ever, tracked in our database. Want to know what the failure rate is for a particular stick of RAM? We know it. Want to know how many times your favorite employee has forgotten to add the required build notes to an order? We document their every transgression. We fail things for even the most seemingly inconsequential reason, right down to the smallest scratch you might not have even noticed. Perfection matters. Every week, during our staff meetings, all of the logged failures from the previous week are listed for everyone to see and you get to share with everyone your epic fail.

Tough stuff for the Puget staff, huh?

Not really. Nobody is running around, ducking for cover, while avoiding the axe from Jon. Although that might make for an interesting game it’s not what we do all of this for…it’s for you.

“For what? My entertainment?” you might ask. Nope, for your future sanity.

The Craft of PC Building

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Some recent news from Apple is creating a lot of talk about manufacturing technology products right here in the US. This is reflecting a move many manufacturers are making by insourcing many aspects of their production.

These companies are learning what we have known here for a long time: we are better off building and supporting the things we sell.

Most of these companies are making the decision to bring manufacturing lines back to the USA for financial reasons. Although every company has to make a profit to plow ahead I think there are some other reasons, besides the financial, that drive our decision to keep virtually all of our operations in-house. Here at Puget Systems those other reasons are also the two big drivers in our decision making process: customer experience and quality of product. No place in our business do those two values show more than in the production department. Here, the craftsmanship of PC building is taken on by a dedicated staff of technicians that leave their personal touch on every system they build.

Comparing Windows 8 to Windows 7 Sales

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Last week Microsoft announced sales of Windows 8 licenses have reached 40 million. They provided few details other than adding that most of those were upgrades and that Windows 8 was selling at a faster clip than Windows 7 did three years ago. Of course, this comes several weeks after Microsoft CEO, Steve Ballmer, told a French newspaper that sales of their new Surface tablet, running Windows 8 RT, have gotten off to a “modest” start.

What does it really mean to have a silent PC?

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What does it really mean to have a ‘silent PC’? Many companies these days advertise quiet computers, and some even bill theirs to be silent, but few vendors ever define what they actually mean by those terms.

One Customer At A Time

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Last summer I took my car to the local self-service car wash and was surprised when a man approached me as I toweled off my car. Dressed in cowboy boots and accompanying hat, he introduced himself as the new owner of the car wash.

He explained that the previous owner had provided very little in regards to whom his customers were, so he decided to spend his days meeting them face to face.

After we chatted for a few minutes, he extended his arm to shake my hand and thanked me for visiting his business. This is not something I’m accustomed to. If the vacuums aren’t clogged and there’s plenty of foaming soap on the brushes, I’m generally satisfied.

Overclocking Done Right

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One of the services we offer here at Puget Systems, aimed at high-end gamers and enthusiasts, is overclocking. It is a practice that has been around for quite some time which involves pushing the processor in a computer beyond its rated clock speed. This can provide an additional performance boost without the need to spend more money on a faster processor, though there are some trade-offs involved: additional heat and stress above and beyond what the CPU may have been designed to handle.

Clarifying ‘Made in the USA’

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It is not uncommon for our sales staff to field requests from people searching for a computer that is made in the USA. We suspect this uptick in interest originates from those looking to support American workers, especially in times of economic uncertainty. We also believe that many American shoppers are demanding a higher level of after-the-sale support that an US based company is often better positioned to deliver.

Announcing Puget Labs

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Last December, we got together at Puget Systems and talked about our industry, how we see computers evolving, and how Puget Systems can continue to grow as a leader in our industry. We mapped out an exciting long term plan, with some ambitious goals for 2011. I am happy to announce today one piece of that plan — Puget Labs. What is that all about?

Puget Systems Featured by Seattle Chamber of Commerce

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Over the last few years, Puget Systems has made a strong effort to get more involved with our local business community. Keeping with this theme, we’re proud to announce our participation in the 2010 Greater Seattle Chamber of Commerce Trade Show. We are both a sponsor of the event and a exhibitor. For those of you in the Seattle area, we encourage you to stop by the show and say hello. The show is May 12th and we’re in booth number 225. Hope to see you there!

As a promotion for the show, the Chamber stopped by and made a quick video highlighting Puget. Enjoy!