Mark from our consulting team recently worked with a man working on animation projects for Disney. He was coming from the Mac and wanted to decrease his rendering times in Octane. Read on about how Mark tailored a workstation to meet his needs today and in the future.
How can we meet the news of a customer who has legacy software needs? Recently Jared faced this issue where a customer wanted to run an older version of Windows but also wanted a new system with older port options.
BIOS and CMOS issues are rare, but when they happen, they can be challenging to replicate and repair. Learn how Jeff helped one customer solve these issues on a workstation not purchased from Puget Systems.
Have you ever wondered what it's like to work for Puget Systems? As one of Puget's newest Technology Consultants, and with barely five months under my belt, I may not have as nuanced an insight into the company's inner workings than some of my peers.
Puget Systems is full of skilled computer builders. But we also have employees with many other talents. One person I'd like to talk about today is someone with a unique talent who has found a way to share it with a few of our customers.
My name is Mark Anthony, named after the Roman general, not the singer. Looking back on the past 2 months of working from home I’ve learned a lot. Working from home has become the new normal for many of us here at Puget Systems.
Working from home has presented some unique challenges and benefits that I wasn't expecting. I've only been doing it for the past six weeks or so but I've learned a lot. It's taken a shift in mindset and the creation of a whole new set of habits.
Like most of my colleagues, working from home isn’t foreign to me. I have been working remotely for 1-2 days out of the week for the past ~4 years. I never really thought much of it aside from it being more of a self-paced workday.
At Puget Systems, we have both formal and informal avenues by which we collect feedback from our customers. In terms of informal feedback, customers speak to sales and support staff on a daily basis and often share their experiences about our people and products. Feedback like this might be shared with the team or escalated to a manager if there's an issue to which we need to react.
During a recent computer component purchase, I learned that purchasing isn't just about acquiring a product. You are creating relationships. Even if they may be micro-relationships, they are relationships all the same. So you just have to determine which type you wish to have.
Transform into a tree or experience a billion years in just 10 minutes! No matter the experience you choose, you will be going back for more.
Last week my daughter got pulled over by a policewoman just after midnight for having a light out over the back license plate. After a short reminder that she shouldn't be driving past midnight because she's not 18-years old yet, the policewoman let her off without a citation or warning if she promised to replace the light.
What's your worst nightmare when shipping out your most precious cargo? Raise your hand if taking a shipment for a joyride was your answer. Didn't think so! But, it happened to us.
I recently finished reading the book, The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture. The book is a lot more compelling than that ridiculously long title. It includes a lot of inspirational stories, but I wanted to share one story with you along with the one rule found in the employee handbook.
"I don't know where to begin." That's what I told Beth, who was working the counter at my local auto parts store. I sheepishly placed a sleek can refrigerant on the counter and began to explain my predicament. I purchased a refill because I already owned a pressure gauge, I assumed it was compatible with any can. I found out that isn't the case when I tightened the gauge and heard the stem pop.
As a part of our testing, we want to cause hardware to fail if it is close to doing so. However, stress testing for an excessive amount of time could potentially shorten the lifespan of the system. Is there a line where hardware testing becomes hardware abuse?
In 2018, our goal is to get out there where our customers are to learn more about them, learn more about their workflow, and find out what more we can do to optimize our systems and experience to those exact needs. Are there any events that we should attend that aren't on this list? Let us know!
Have you ever gone to an upscale restaurant on a special occasion? The hostess greets you immediately, and your table is ready. Your server is friendly and attentive, and the meal itself is everything you hoped it would be. Your table location, the lighting and the ambiance are perfect. Your server brings the check to your table and says,