Home > Support > FAQ > About Puget Systems

Frequently Asked Questions

About Puget Systems

  1. Where are you located? Do you have a retail storefront?
  2. Your testimonials seem to good to be true! How can we know you're for real?
  3. Why should I have a company build my computer when I can build my own?
  4. Was your name formerly Puget Sound Systems?


Q: Where are you located? Do you have a retail storefront?

A: Puget Custom Computers is based in Auburn, WA -- just a few miles from the SeaTac airport. At this time, we operate as an internet business only, but you are welcome to stop by our office and chat! Without the cost of sales clerks, the monthly rent for a retail facility, and all the associated costs, we are able to greatly reduce our margins on every system we sell. This means lower prices for you. At the moment we are doing quite well in this position, and have no intention of opening a retail facility. It is our primary goal to provide quality systems and great customer service at the lowest possible prices.



Q: Your testimonials seem to good to be true! How can we know you're for real?

A: Perhaps the thing we hear most is that our testimonials are too good to be true, so we thought we would make an entire page dedicated to this topic! Click here to view that page! In short, you have to do your homework. Third party review websites, local BBB orginizations, and following up on references are the best way to check out any online business!



Q: Why should I have a company build my computer when I can build my own?

A: The biggest reason is that the entire process can be problematic if you don't have a lot of experience. Take a look at an article we have devoted to the subject at https://www.pugetsystems.com/articles.php?id=14



Q: Was your name formerly Puget Sound Systems?

A: Yes! Named after the western Washington region called "Puget Sound," we changed our name from Puget Sound Systems to Puget Custom Computers as it was not apparent by our company name what we sold. For people who had never heard of the Puget Sound, that name implied that we sold stereos, not computers! We later changed again to just "Puget Systems." Our legal corporation name is still "Puget Sound Systems, Inc."

The Wiki Project has a good page on Puget Systems located here, Puget Systems Wiki



Would you like to see a question and answer added to this page?
Email your question to us at !