An uninterruptible power supply, also called a UPS system or UPS battery backup, protects connected equipment from power problems and provides battery backup power during electrical outages. This article explains the differences between UPS models and aims to help users select the right UPS for their computer system.
Some games and applications with DRM software can’t recognize 12th Gen Intel Core Processor, causing them to crash or not load.
We hear the terms 'active' and 'passive' attributed to cables and equipment all the time. But what does it mean? Which one is better? Which one do you really need? We clarify the difference and explain how to choose between them.
The Support department has written a litany of articles detailing various fixes, troubleshooting advice, software guidance, and technologies. We have compiled a list of what we deem the most useful for a new Puget System owner. If you've recently purchased a Puget Systems computer, you may find the following articles very useful as you familiarize yourself with your new build.
With certain hardware, a system may become unstable and begin rebooting/crashing and only occasionally throwing errors that help identify the culprit. If your system uses an AMD Ryzen 9 CPU and a motherboard based on the X570 series chipset, you may run into this issue as well. This article will cover the solution we have found to be successful.
Full breakdown of our Puget Tools USB and all it's features/functions. Full guidance on how to use the tools as well.
If your system won't boot, a Puget Systems Support Technician may ask that you boot into the Puget Tools USB which provides access to a litany of powerful tools to diagnose your system.
There are a finite number of monitor connections but nonetheless it can seem overwhelming at times. We will break down the common ones currently available and how to identify them.
A bad stick of RAM can cause a system to become unstable and crash frequently. One of the first steps that you can take in troubleshooting frequent crashing is to run a memory diagnostics test. This article will demonstrate how to access Memtest86+ in your Ubuntu install.
Hard drive space can really fill up quickly; especially if you have a laptop because they tend to come with smaller SSD's. If if you have a desktop most of the time you don't know how it filled up so fast or what is in there, taking up your gigabytes.
This guide shows how to replace the optical drive dust cover on the Silverstone SG10 Chassis.
About once a year or so, you will want to clear out the dust that is in your computer as preventative maintenance to make sure your computer is running properly. Here are some tips for cleaning out the dust in your desktop or laptop.
Here at Puget Systems Support, one question we get asked pretty often is how to reverse the door on the Fractal Define R5. Here is a step by step video showing how to make that change.
This video will show you how to remove your keyboard as well as accessing the secondary ram slots underneath the keyboard on your Traverse Pro 17in.