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Log4j, Should You Be Worried?

Written on December 23, 2021 by Chad Warmenhoven

On Dec. 9, word of a newly discovered computer bug in a hugely popular piece of computer code started rippling around the cybersecurity community. This article will break down what it is and what steps you should take to make sure you're safe.

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Asus C621E Sage Dual Xeon Motherboard Has Lost PTT Support

Written on December 7, 2021 by Chad Warmenhoven

A few XEON boards have been patched and no longer provide the PTT option previously available. With Windows 11 requiring a security device, this has complicated things.

Read this article at https://www.pugetsystems.com/guides/2256
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Intel 12th Gen DRM Issues and the Corresponding 'Fix'

Written on November 19, 2021 by Chad Warmenhoven

Some games and applications with DRM software can’t recognize 12th Gen Intel Core Processor, causing them to crash or not load.

Read this article at https://www.pugetsystems.com/guides/2204
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Why Can’t I Write Files to My Drive

Written on August 17, 2021 by Chad Warmenhoven

Trouble writing files to drive due to permissions, authenticated users, and often AV software. This guide will detail how to resolve the error in most cases.

Read this article at https://www.pugetsystems.com/guides/2173
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Windows 11 and the Great TPM Dilemma

Written on June 25, 2021 by Chad Warmenhoven

Microsoft has announced Windows 11 and released a PC Health Check application that will confirm compatibility. With this, numerous users are reporting lack of support but thankfully most of the time it's a rather simple solution.

Read this article at https://www.pugetsystems.com/guides/2152
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Parsec in all it's glory!

Written on June 1, 2021 by Ken Colorossi

Parsec is an amazing tool for remote access to a system. It offers a 1:1 local connection and an almost perfect 1:1 connection over the internet.

Read this article at https://www.pugetsystems.com/guides/2117
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Stability and Security Improving With Windows 21H2, Coming Soon

Written on April 9, 2021 by Chad Warmenhoven

A major Windows 10 update coming later in 2021 could finally fix a big problem with the operating system, as it will move third-party drivers to an isolated folder on your hard drive.

Read this article at https://www.pugetsystems.com/guides/1973
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Optimal Settings for Your Home Network

Written on November 19, 2020 by Chad Warmenhoven

This article covers some best practices for setting up your network devices for optimal performance.

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Microsoft Releases an Update That Permanently Removes Adobe Flash

Written on October 28, 2020 by Chad Warmenhoven

Adobe's Flash Player is dying and Microsoft has jumped on the bandwagon to eliminate it from our systems.

Read this article at https://www.pugetsystems.com/guides/1937
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Patch Day Is Here; Blocking Third Party Installs

Written on October 21, 2020 by Chad Warmenhoven

Microsoft Patch day is here again. The update will install automatically and should bring with it some nice new features but will also disable third-party device driver installs.

Read this article at https://www.pugetsystems.com/guides/1801
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The Basics of BitLocker Drive Encryption

Written on June 17, 2020 by Chad Warmenhoven

BitLocker Drive Encryption is a data protection feature integrated into Windows and provides excellent protection for your data. This article will guide you through encrypting your devices without a TPM.

Read this article at https://www.pugetsystems.com/guides/1732
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Basics of Network Troubleshooting

Written on May 1, 2020 by Chad Warmenhoven

This article will guide you through our recommendations for troubleshooting network issues.

Read this article at https://www.pugetsystems.com/guides/1689
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Secure Boot

Written on March 13, 2020 by Chad Warmenhoven

Secure Boot is a feature designed to allow checks for malware during the system boot and while it can protect you, it also has the potential to cause problems.

Read this article at https://www.pugetsystems.com/guides/1670
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Microsoft Patches All Your Windows Problems (Mostly)

Written on February 14, 2020 by Chad Warmenhoven

Microsoft releases fixes and patches each Tuesday and 2/11/2020 was no exception. We will discuss some of what we think are the most useful fixes of the 99 are.

Read this article at https://www.pugetsystems.com/guides/1669
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How to Enable Network Discovery and Configure Sharing Options in Windows 10

Written on February 13, 2020 by Chad Warmenhoven

Network Discovery in the Windows operating system is a network setting. In this setting you can set whether or not other computers on the network can communicate with connected devices and systems.. If Network Discovery is enabled, sharing files and printers over a network becomes easier.

Read this article at https://www.pugetsystems.com/guides/1463
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Windows 10 Zero-Day Exploit Released

Written on May 22, 2019 by Chad Warmenhoven

SandboxEscaper, a security researcher has released a new Windows LPE zero-day

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Windows 7 support is ending, what now?

Written on May 1, 2019 by Chad Warmenhoven

Microsoft is officially ending all product support in 2020. This means no more security updates, feature updates, patches of any kind or phone, email and chat support. This article will guide you through some of your options as well as discuss the best actions to take to keep you secure after support officially ends.

Read this article at https://www.pugetsystems.com/guides/1138
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Intel Microcode Breach- Meltdown and Spectre Solutions Identified

Written on April 18, 2018 by Ben Nelson

In this article we will revisit the at-first frightening exposure of the security breach caused from the Intel Microcode breach possibility. We will review what the breach is, what solutions we use at Puget to protect our systems, and offer assistance finding your microcode patch.

Read this article at https://www.pugetsystems.com/guides/1069
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TPM Firmware update

Written on November 9, 2017 by Chad Warmenhoven

We are seeing an issue surrounding current TPM modules and numerous motherboard manufacturers including ASUS, ASRock and Gigabyte.

Read this article at https://www.pugetsystems.com/guides/955
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Tweaking Windows 10 Privacy Settings With ShutUp10

Written on May 24, 2017 by Samyntha Hubbard

Windows 10 is by far the most invasive operating system that Microsoft has created to date. Between data-tracking tidbits and forced tethering to Microsoft's online services, Windows 10 is almost always looking over your digital shoulder. This can be a daunting thought and one that does not sit well with most end-users and rightfully so!

Read this article at https://www.pugetsystems.com/guides/949
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Samsung Secure Erase

Written on May 10, 2017 by Chad Warmenhoven

Would you like to securely erase your Samsung SSD? Well good news, Samsung offers a great utility to help you do exactly that. This article will guide you through the process of erasing your SSD quickly and securely.

Read this article at https://www.pugetsystems.com/guides/656
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Malware and Virus Removal Guide

Written on May 28, 2015 by Chad Warmenhoven

Here at Puget Systems Support, we find that people have trouble with popups, malware, or viruses from time to time. We have created these two guides to walk you through removing those offenders using free tools available online.

Read this article at https://www.pugetsystems.com/guides/542
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7 Signs You May Have A Virus

Written on March 3, 2014 by Brett Nordquist

Our customers occasionally call us with questions about a virus or malware they've heard about. They want to make sure their computer hasn't been compromised, but they aren't sure what symptoms to look for. We designed this article to help you determine if your computer has been compromised.