Audio Issues Associated with Windows 10 (Builds 1709 & 1803)
Written on June 15, 2018 by Geno RosarioThis article goes over some issues we've discovered recently related to Windows Builds 1709, 1803, & audio-related issues.
Failure transferring large blocks of data between Glyph drive and internal HDD
Written on June 12, 2018 by Chad WarmenhovenRecently we have noticed an issue when transferring data between mechanical drives and the Glyph Studio Raid external device. Specifically the issue pertains to large folders with numerous subfolders. In our initial testing it would appear that the data size is irrelevant beyond a few GB and mostly revolves around the number of subfolders.
How to switch from a Microsoft account to a local user in Windows 10
Written on June 12, 2018 by Chad WarmenhovenIf you accidentally set up a Microsoft account instead of a local user and would like to reverse this, this article is perfect.
How To Manually Install Windows 10 Updates
Written on June 1, 2018 byMost of the time, Windows 10 will keep itself up to date - but if you run into a situation where an update is not available, or not applying automatically, there are ways to manually download and apply patches. This article will outline those options.
Setting up multiple monitors in Windows 10
Written on May 22, 2018 by Jon AllmanHave you plugged in a second or third display and need to set it up? Check out this guide where we cover how to configure multiple displays in Windows 10.
[FIXED] Watchdog DPC Violation Error with Multiple NVIDIA GPUs
Written on May 11, 2018 by Ken ColorossiIn this article, we discuss an issue we have been seeing with triple or quad NVIDIA GPU configurations. When running a GPU and CPU heavy workload, it will cause the system to crash and give the DPC_WATCHDOG_VIOLATION error or "blue screen of death". We have included an instructional video outlining a work around we have found to resolve this issue. We are also currently coordinating with NVIDIA on a permanent fix. Updates will be published to the article as they become available.
HomeGroup Is No Longer Part of Windows 10
Written on May 2, 2018 by Geno RosarioWindows Update 1803 launched this week, and one specific change may catch some users off-guard.
Poor Performance in Premiere Pro CC 2018 (Ver. 12.1.X) with ProRes footage
Written on May 1, 2018 by Matt BachWe have recently found an issue with Premiere Pro 2018 version 12.1.X with ProRes footage causing up to 35% longer export times and a 50% drop in live playback performance with both ProRes 422 HQ and ProRes 4444 footage. Unfortunately, currently the only fix appears to be rolling back to version 12.0.1 of Premiere Pro 2018.
Linux in Windows, how exciting
Written on April 30, 2018 by Chad WarmenhovenMicrosoft generously wrote in the ability to install a FEW Linux distros but unfortunately, it doesn't work right out of the box. In the guide I will discuss how to install the WSL and get the distros installed.
Intel Microcode Breach- Meltdown and Spectre Solutions Identified
Written on April 18, 2018 by Ben NelsonIn this article we will revisit the at-first frightening exposure of the security breach caused from the Intel Microcode breach possibility. We will review what the breach is, what solutions we use at Puget to protect our systems, and offer assistance finding your microcode patch.
Is Your Computer Not Waking from Sleep?
Written on February 7, 2018 by Geno RosarioWe're seeing many reports of sleep issues that can often be resolved quickly if you know where to look.
Linux hardware identification tools - now with more GUI
Written on February 1, 2018 by Chad WarmenhovenWe all utilize hash commands (terminal) for a number of functions in Linux but you know, sometimes it's nice to have a GUI. This is the first in a series of posts that will provide some useful GUI based tools for your Linux environment. I felt the best place to start was with hardware information collection.
Puget Systems Out of Box Experience - Windows 10
Written on January 25, 2018 byUp until late December 2017, the way we installed operating systems here at Puget required us to to fully configure Windows and set up a user account for our customers, preventing end users from selecting the options and user name they might really want. It did have some added benefits, like allowing us to install requested software, but the process was inefficient and time consuming. Sparing you the grueling details, we have now moved to a much more refined and efficient process that allows you, the end user, to configure and set up Windows just the way you would like! This is excellent news! However, we also understand that opening up the box and booting the system up to a Windows setup screen can be somewhat daunting. I have created this guide to walk you through the process and offer advice along the way. I hope you enjoy!
Did Windows 10 suddenly turn black & white?
Written on December 28, 2017 by Geno RosarioMicrosoft decided to add a shortcut for Color Filters, and they may be a little too close to a command you use frequently....
Creating and Restoring Full Disk Images
Written on December 1, 2017 by Nick KraderHow to backup a whole drive to an image file and then restore that image at a later time.
HTC Vive Compositor Error
Written on November 24, 2017 by Ben NelsonIn this article I will share my experience of getting a disruptive VR error when setting up an HTC Vive for a family VR event. The VR issue I experienced was "Compositor is not fullscreen". This article will cover why the issue occurs and the troubleshooting to do to find a solution.
Coming from MacOS? Your Shortcuts Will Not Change Much
Written on November 16, 2017 by Geno RosarioAs more people switch from Mac to Windows, we're seeing increased amounts of questions on how to use basic shortcut keys in Windows.
TPM Firmware update
Written on November 9, 2017 by Chad WarmenhovenWe are seeing an issue surrounding current TPM modules and numerous motherboard manufacturers including ASUS, ASRock and Gigabyte.
WHEA_UNCORRECTABLE_ERROR on Gigabyte x299 and Skylake-X [SOLVED]
Written on September 21, 2017 by Chad WarmenhovenWe are currently researching a fix for the WHEA_UNCORRECTABLE_ERROR when using Adobe software on an Gigabyte x299 and Skylake-X processors.
SG10 HDD and SSD install
Written on September 8, 2017 by Chad WarmenhovenDo you have an SG10? Do you want more storage space or a backup drive? This article and video will guide you through the process of installing additional SSDs and HDDs in your SG10 Puget System case.
Swapping Drives in Fractal R5 Case
Written on September 8, 2017 by Ben NelsonIn this article Puget Systems goes over how to replace a faulty HDD or SSD in a Fractal R5 case. It also includes information on how to add a drive to the drive rack and explains basic storage practices.
How to find out if your drive is failing
Written on September 5, 2017 by Ben NelsonAt Puget Systems, we use a couple free drive diagnostic tools to tell us if there are issues with solid state drives and hard disk drives. Some of the programs that will be summarized include disk error checking tool, Samsung Magician, and Crystal Disk Info.
How to enable Network Discovery and configure sharing options in Windows 10.
Written on September 1, 2017 byNetwork Discovery in the Windows operating system is a network setting. In this setting you can set whether or not other computers on the network can communicate with connected devices and systems.. If Network Discovery is enabled, sharing files and printers over a network becomes easier.
Windows Update Fix: Gigabyte X99 + Intel Chipset
Written on August 7, 2017 by Geno RosarioHaving issues with updating to Windows Update 1703? Are you on a Gigabyte X99 Motherboard? Try this workaround.
Windows 10 reset
Written on July 27, 2017 by Chad WarmenhovenAre you interested in a clean install of Windows 10? Or maybe you just want to improve system performance and reliability but retain files and folders? This guide will simplify the Windows 10 reset process to help get your system back on track. Please make sure your data is sufficiently backed up before hand!