NVLink is enabled in different ways depending on what video cards you have, so we have compiled instructions for multiple GeForce and Quadro models. Once you've gone through those steps, though, it can be helpful to have a quick way to test and make sure it is working. We have put together a small program that does just that - and reports which video cards in a system are connected via NVLink as well as how much bandwidth they have between them.
We currently know of at least two actions in Photoshop CC 2018 that cause image artifacts with the new RTX 2080 series video cards.
The next major update to Adobe Media Encoder, After Effects, Audition, Character Animator, Prelude, and Premiere Pro will no longer support Windows 7, Windows 8, or even older versions of Windows 10. We will step through how to check if you will be affected and what you can do to fix it.
Have you ever wondered why your hard drive is split up into different partitions? This article will explain in depth the different kinds of drive partitions, how to split up a drive into different sections, and what partitions to expect when installing and operating in Windows 10.
All Puget Systems come with lifetime labor and support. Although we hope that you never have to send your system in to be repaired there maybe be a time when you do. This article was created in an effort to show you what to expect when you do have to send your system in for repair.
This article goes over some issues we've discovered recently related to Windows Builds 1709, 1803, & audio-related issues.
Recently we have noticed an issue when transferring data between mechanical drives and the Glyph Studio Raid external device. Specifically the issue pertains to large folders with numerous subfolders. In our initial testing it would appear that the data size is irrelevant beyond a few GB and mostly revolves around the number of subfolders.
If you accidentally set up a Microsoft account instead of a local user and would like to reverse this, this article is perfect.
Most of the time, Windows 10 will keep itself up to date - but if you run into a situation where an update is not available, or not applying automatically, there are ways to manually download and apply patches. This article will outline those options.
An uninterruptible power supply, also called a UPS system or UPS battery backup, protects connected equipment from power problems and provides battery backup power during electrical outages. This article explains the differences between UPS models and aims to help users select the right UPS for their computer system.
In this article, we discuss an issue we have been seeing with triple or quad NVIDIA GPU configurations. When running a GPU and CPU heavy workload, it will cause the system to crash and give the DPC_WATCHDOG_VIOLATION error or "blue screen of death". We have included an instructional video outlining a work around we have found to resolve this issue. We are also currently coordinating with NVIDIA on a permanent fix. Updates will be published to the article as they become available.
We have recently found an issue with Premiere Pro 2018 version 12.1.X with ProRes footage causing up to 35% longer export times and a 50% drop in live playback performance with both ProRes 422 HQ and ProRes 4444 footage. Unfortunately, currently the only fix appears to be rolling back to version 12.0.1 of Premiere Pro 2018.
In this article we will revisit the at-first frightening exposure of the security breach caused from the Intel Microcode breach possibility. We will review what the breach is, what solutions we use at Puget to protect our systems, and offer assistance finding your microcode patch.