Our customers have had some questions about the recent launch of Windows 10. Here's a few of the more common questions, and our answers.
About once a year or so, you will want to clear out the dust that is in your computer as preventative maintenance to make sure your computer is running properly. Here are some tips for cleaning out the dust in your desktop or laptop.
Here at Puget Systems Support, one question we get asked pretty often is how to reverse the door on the Fractal Define R5. Here is a step by step video showing how to make that change.
This is a video showing you, step by step, how to replace a fully modular power supply
This video will show you how to remove your keyboard as well as accessing the secondary ram slots underneath the keyboard on your Traverse Pro 17in.
The goal of this guide is to discuss how to install and configure a TPM (Trusted Platform Module) for use with Microsoft's BitLocker functionality. The process is fairly straightforward, but you want to make sure it's done correctly so that your information is secure. BitLocker is a feature which allows for the encryption of the entirety of the data on a drive. It's beneficial in that it ensures only those who have the correct key for the encrypted data are allowed access to it. It is even more secure with the addition of a TPM instead of having to manually insert an unsecured thumb drive or manually enter a key.
It can be tricky getting to the front fans on the Fractal Design Arc MIDI R2. This is an instructional video showing you the step by step guide for adding or removing a front case fan.
This video will show you how to add or remove an optical(CDROM) or secondary hard drive from your Traverse Pro 17.
We have had some customers report that the power LED on the on the Fractal Design Define R4 is too bright for their liking. This is a video that will show you how to disable the power LED. This video also shows you how to remove an angled acrylic fan holder.
Does your clock constantly drift to an inaccurate time/date? Our guide will help you hunt down the source of the problem and fix it!
Our customers occasionally call us with questions about a virus or malware they've heard about. They want to make sure their computer hasn't been compromised, but they aren't sure what symptoms to look for. We designed this article to help you determine if your computer has been compromised.
This is a video that will show you how to reseat the front panel USB and fan connections on the Fractal Design Define R4.
A short support guide on how to clone your hard drive to a new Intel SSD using the Intel Data Migration Software
Networking two more more PCs can be one of the most frustrating tasks of ownership. For years, many users emailed documents back and forth to themselves because getting to computers networked together was so cumbersome. Microsoft must have been listening to frustrated customers because they released a nifty feature called HomeGroup that allows a group of PC connected to a home network to share pictures, videos, documents, music and printers with other people in your HomeGroup.
Microsoft Windows includes a number of built in backup options, and there are a lot of free and commercial backup utilities available as well. Add in dozens of various online backup services, and it's no wonder why many people are confused about which option best suits their their needs.
One of the most time consuming parts of purchasing a new computer is installing all your programs. It's not always easy to remember what programs you had installed, but one trick I've used on Windows is to open Control Panel, click on Uninstall or Change a Program, maximize the windows and take a screenshot that shows a list of all installed programs.
The excitement that comes from taking delivery of a new computer can be quickly tempered when faced with the task of reinstalling programs and moving all your files from the old PC to the new model. I've setup half a dozen new computers of my own and understand how overwhelming it can be. There are some tasks that haven't change much over time, but others are much easier today due to new products and increased internet speeds.
Many of our laptops come with software for optimizing the way the built-in speaker sound. However, this software - at its default settings - can negatively affect the way audio sound over headphone or external speakers. This article talks about why we use it, and how to resolve any negative impact it is having on your use of other audio output devices.
This guide gives step-by-step instructions for removing and installing various components into the Puget V752i and V552i laptop. This also applies to the Sager NP6350 and NP6370 as well as the Pro-Star/Clevo W350ETQ and W370ET.
Changing account settings and adding new users is something that has to be done on any computer system, and unfortunately Windows 8 makes the process a bit more complicated than previous operating systems. In Windows 8 there are now two different ways to change and add user settings, each of which allows different settings to be changed.
This video shows you how to replace the various components found in the Puget Systems Traverse Pro M550i laptop. On your Puget Systems invoice, If you look at the motherboard line item, this laptop will have the model number M550i. On the back of the unit, you will have the Clevo model number P150EM.