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Replacing a HDD/SSD in Fractal R5

Written on January 23, 2019 by Chad Warmenhoven

This article will guide you through the process of replacing the HDD/SSD in the Fractal Define R5. This article has an instruction break down along with a full video produced by Chris Shreve.

Read this article at https://www.pugetsystems.com/guides/1335
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Replacing a Power Supply (PSU) in the Fractal R6

Written on January 23, 2019 by Chad Warmenhoven

This article will guide you through the process of replacing the Power Supply (PSU) in the Fractal Define R6. This article has an instruction break down along with a full video produced by Chris Shreve.

Read this article at https://www.pugetsystems.com/guides/1075
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Replacing a GPU in the Fractal R6

Written on January 16, 2019 by Chad Warmenhoven

This article will guide you through the process of replacing the GPU in the Fractal Define R6. This article has an instruction break down along with a full video produced by Chris Shreve.

Read this article at https://www.pugetsystems.com/guides/1228
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Useful Software Utilities

Written on November 20, 2018 by Ben Nelson

Puget Systems support department utilizes several applications to help troubleshoot our computers. Some of the popular applications we keep in our tool belt include: Openhardware Monitor, WhoCrashed, WinDirStat, and Ccleaner.

Read this article at https://www.pugetsystems.com/guides/1266
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How to Enable and Test NVIDIA NVLink on Quadro and GeForce RTX Cards in Windows 10

Written on October 26, 2018 by William George

NVLink is enabled in different ways depending on what video cards you have, so we have compiled instructions for multiple GeForce and Quadro models. Once you've gone through those steps, though, it can be helpful to have a quick way to test and make sure it is working. We have put together a small program that does just that - and reports which video cards in a system are connected via NVLink as well as how much bandwidth they have between them.

Read this article at https://www.pugetsystems.com/guides/1234
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Image artifacts with RTX 2080 in Photoshop CC 2018

Written on September 24, 2018 by Matt Bach

We currently know of at least two actions in Photoshop CC 2018 that cause image artifacts with the new RTX 2080 series video cards.

Read this article at https://www.pugetsystems.com/guides/1229
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Many Adobe applications will soon require Windows 10 (ver 1703) or newer

Written on September 12, 2018 by Matt Bach

The next major update to Adobe Media Encoder, After Effects, Audition, Character Animator, Prelude, and Premiere Pro will no longer support Windows 7, Windows 8, or even older versions of Windows 10. We will step through how to check if you will be affected and what you can do to fix it.

Read this article at https://www.pugetsystems.com/guides/1220
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Resolving NVIDIA Quadro OpenGL Kernel Exception

Written on August 10, 2018 by Jon Allman

If you are encountering an OpenGL crash due to kernel exception error code: 3 (subcode 2), then check out this article for a solution!

Read this article at https://www.pugetsystems.com/guides/1204
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Failing to Update to Windows build 1803?

Written on July 27, 2018 by Geno Rosario

This article will hopefully help in getting past the Windows 1803 Install hurdle.

Read this article at https://www.pugetsystems.com/guides/1192
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Windows 10 Drive Partitions

Written on July 9, 2018 by Ben Nelson

Have you ever wondered why your hard drive is split up into different partitions? This article will explain in depth the different kinds of drive partitions, how to split up a drive into different sections, and what partitions to expect when installing and operating in Windows 10.

Read this article at https://www.pugetsystems.com/guides/1190
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How to Disable USB Selective Suspend

Written on June 29, 2018 by Jon Allman

Are you having trouble with your USB devices not being recognized after your system wakes up from sleep mode? Check out this guide where we cover the Windows USB Selective Suspend feature and how to disable it.

Read this article at https://www.pugetsystems.com/guides/1188
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The Puget Systems Repair Experience: What You Can Expect

Written on June 21, 2018 by Ken Colorossi

All Puget Systems come with lifetime labor and support. Although we hope that you never have to send your system in to be repaired there maybe be a time when you do. This article was created in an effort to show you what to expect when you do have to send your system in for repair.

Read this article at https://www.pugetsystems.com/guides/1186
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How To Remove The Puget Tools Application

Written on June 20, 2018 by Chad Warmenhoven

The Puget Tools application is installed on all Puget computers built after 01/01/2018. If you do prefer to remove this application, this guide will help you do so.

Read this article at https://www.pugetsystems.com/guides/1185
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Audio Issues Associated with Windows 10 (Builds 1709 & 1803)

Written on June 15, 2018 by Geno Rosario

This article goes over some issues we've discovered recently related to Windows Builds 1709, 1803, & audio-related issues.

Read this article at https://www.pugetsystems.com/guides/1180
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Failure transferring large blocks of data between Glyph drive and internal HDD

Written on June 12, 2018 by Chad Warmenhoven

Recently we have noticed an issue when transferring data between mechanical drives and the Glyph Studio Raid external device. Specifically the issue pertains to large folders with numerous subfolders. In our initial testing it would appear that the data size is irrelevant beyond a few GB and mostly revolves around the number of subfolders.

Read this article at https://www.pugetsystems.com/guides/1179
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How to switch from a Microsoft account to a local user in Windows 10

Written on June 12, 2018 by Chad Warmenhoven

If you accidentally set up a Microsoft account instead of a local user and would like to reverse this, this article is perfect.

Read this article at https://www.pugetsystems.com/guides/1171
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How To Manually Install Windows 10 Updates

Written on June 1, 2018 by Samyntha Hubbard

Most of the time, Windows 10 will keep itself up to date - but if you run into a situation where an update is not available, or not applying automatically, there are ways to manually download and apply patches. This article will outline those options.

Read this article at https://www.pugetsystems.com/guides/1169
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How To Select The Right Uninterruptible Power Supply (UPS) For Your Computer

Written on May 24, 2018 by John Hunkler

An uninterruptible power supply, also called a UPS system or UPS battery backup, protects connected equipment from power problems and provides battery backup power during electrical outages. This article explains the differences between UPS models and aims to help users select the right UPS for their computer system.

Read this article at https://www.pugetsystems.com/guides/1165
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Setting up multiple monitors in Windows 10

Written on May 22, 2018 by Jon Allman

Have you plugged in a second or third display and need to set it up? Check out this guide where we cover how to configure multiple displays in Windows 10.

Read this article at https://www.pugetsystems.com/guides/1158
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[FIXED] Watchdog DPC Violation Error with Multiple NVIDIA GPUs

Written on May 11, 2018 by Ken Colorossi

In this article, we discuss an issue we have been seeing with triple or quad NVIDIA GPU configurations. When running a GPU and CPU heavy workload, it will cause the system to crash and give the DPC_WATCHDOG_VIOLATION error or "blue screen of death". We have included an instructional video outlining a work around we have found to resolve this issue. We are also currently coordinating with NVIDIA on a permanent fix. Updates will be published to the article as they become available.

Read this article at https://www.pugetsystems.com/guides/1151
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HomeGroup Is No Longer Part of Windows 10

Written on May 2, 2018 by Geno Rosario

Windows Update 1803 launched this week, and one specific change may catch some users off-guard.

Read this article at https://www.pugetsystems.com/guides/1150
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Poor Performance in Premiere Pro CC 2018 (Ver. 12.1.X) with ProRes footage

Written on May 1, 2018 by Matt Bach

We have recently found an issue with Premiere Pro 2018 version 12.1.X with ProRes footage causing up to 35% longer export times and a 50% drop in live playback performance with both ProRes 422 HQ and ProRes 4444 footage. Unfortunately, currently the only fix appears to be rolling back to version 12.0.1 of Premiere Pro 2018.

Read this article at https://www.pugetsystems.com/guides/1148
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Linux in Windows, how exciting

Written on April 30, 2018 by Chad Warmenhoven

Microsoft generously wrote in the ability to install a FEW Linux distros but unfortunately, it doesn't work right out of the box. In the guide I will discuss how to install the WSL and get the distros installed.

Read this article at https://www.pugetsystems.com/guides/1138
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Intel Microcode Breach- Meltdown and Spectre Solutions Identified

Written on April 18, 2018 by Ben Nelson

In this article we will revisit the at-first frightening exposure of the security breach caused from the Intel Microcode breach possibility. We will review what the breach is, what solutions we use at Puget to protect our systems, and offer assistance finding your microcode patch.

Read this article at https://www.pugetsystems.com/guides/1113
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Is Your Computer Not Waking from Sleep?

Written on February 7, 2018 by Geno Rosario

We're seeing many reports of sleep issues that can often be resolved quickly if you know where to look.