From time-to-time, we hear of customers running into issues getting sound to play through devices attached to their systems. These issues can present themselves when you first unbox your Puget System or can occur later on down the road. Here are some suggestions for resolving your sound issues.
This guide shows how to update your system BIOS. It's specifically written for the Asus motherboards Puget Systems uses, though it should apply well to most Asrock boards.
This guide discusses how to save the System Event Viewer log in Windows 7 and Windows 10 for use in troubleshooting.
This article covers the process of installing Windows. It's specifically targeting Windows 10, but also covers installation for Windows 7 and 8, as they use the same installer.
This article explains what Microsoft Edge is and shows how to switch to Internet Explorer if you prefer it.
Here at Puget Systems, there has been a lot of talk about the free Windows 10 upgrade process available to users of Windows 7 and Windows 8.1. But if you are going to be sticking with your existing Windows installation, this will help you to disable the notifications and pop ups and try to prevent the upgrade.
Here you are, Windows 10 bound and excited for your new OS. Suddenly, you're greeted with... Nothing? This is a fairly common occurrence on computers that have taken the complimentary upgrade.
This article describes how to fix an issue with programs starting minimized in a newly upgraded copy of Windows 10.
A short support guide on how to clone your drive to a new Samsung SSD using the free Samsung Data Migration Software. Useful for folks wanting to upgrade from a hard drive to a SSD, or for those with a small SSD who want to move to a larger one.
Our customers have had some questions about the recent launch of Windows 10. Here's a few of the more common questions, and our answers.
About once a year or so, you will want to clear out the dust that is in your computer as preventative maintenance to make sure your computer is running properly. Here are some tips for cleaning out the dust in your desktop or laptop.
Here at Puget Systems Support, one question we get asked pretty often is how to reverse the door on the Fractal Define R5. Here is a step by step video showing how to make that change.
This is a video showing you, step by step, how to replace a fully modular power supply
This video will show you how to remove your keyboard as well as accessing the secondary ram slots underneath the keyboard on your Traverse Pro 17in.
A TPM module allows you to encrypt your hard drive with Microsoft Bitlocker. This article shows you how to set up Bitlocker in Windows.
The goal of this guide is to discuss how to install and configure a TPM (Trusted Platform Module) for use with Microsoft's BitLocker functionality. The process is fairly straightforward, but you want to make sure it's done correctly so that your information is secure. BitLocker is a feature which allows for the encryption of the entirety of the data on a drive. It's beneficial in that it ensures only those who have the correct key for the encrypted data are allowed access to it. It is even more secure with the addition of a TPM instead of having to manually insert an unsecured thumb drive or manually enter a key.
It can be tricky getting to the front fans on the Fractal Design Arc MIDI R2. This is an instructional video showing you the step by step guide for adding or removing a front case fan.
This video will show you how to add or remove an optical(CDROM) or secondary hard drive from your Traverse Pro 17.
We have had some customers report that the power LED on the on the Fractal Design Define R4 is too bright for their liking. This is a video that will show you how to disable the power LED. This video also shows you how to remove an angled acrylic fan holder.
Does your clock constantly drift to an inaccurate time/date? Our guide will help you hunt down the source of the problem and fix it!
Our customers occasionally call us with questions about a virus or malware they've heard about. They want to make sure their computer hasn't been compromised, but they aren't sure what symptoms to look for. We designed this article to help you determine if your computer has been compromised.
This is a video that will show you how to reseat the front panel USB and fan connections on the Fractal Design Define R4.
Networking two more more PCs can be one of the most frustrating tasks of ownership. For years, many users emailed documents back and forth to themselves because getting to computers networked together was so cumbersome. Microsoft must have been listening to frustrated customers because they released a nifty feature called HomeGroup that allows a group of PC connected to a home network to share pictures, videos, documents, music and printers with other people in your HomeGroup.
Microsoft Windows includes a number of built in backup options, and there are a lot of free and commercial backup utilities available as well. Add in dozens of various online backup services, and it's no wonder why many people are confused about which option best suits their their needs.