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Are You Running out of Drive Space? Here are Ways to Free it up.

Written on February 10, 2017 by Alicia Menson

Hard drive space can really fill up quickly; especially if you have a laptop because they tend to come with smaller SSD's. If if you have a desktop most of the time you don't know how it filled up so fast or what is in there, taking up your gigabytes.


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How to Activate Windows 10

Written on October 26, 2016 by Alicia Menson

Once you get your new system, if you miss the window of opportunity to 'auto activate' your Windows 10 operating system, this article will help you when manually activate your OS or if you are having problems when entering your product key.


Read this article at https://www.pugetsystems.com/guides/814
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How to Install and Clone Your New Samsung or Intel SSD

Written on June 23, 2016 by

This video will show you how to temporarily install a new primary Samsung or Intel SSD to then clone over the data from your current primary drive and replace it.


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Windows 10 Sleep Cycle Freezing With Intel 7260 Installed

Written on June 3, 2016 by Richard Harmon

We are aware that many of you have been having issues with your Windows 10 system failing to transition into sleep mode. After a lengthy investigation we have found a solution for those users with a Intel 7260 Wifi card installed.


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Windows 10 Upgrade Woes

Written on May 24, 2016 by

This article discusses the recent problems with Microsoft more or less forcing Windows 10 upgrades.


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How to disable Sleep Mode or Hibernation

Written on April 26, 2016 by

We have seen a few problems with Sleep Mode and Hibernation in Windows 10, so I wanted to write this article to explain how to turn either of them off in case you would rather not use them.


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Taking Ownership of a File

Written on April 13, 2016 by

This article covers taking ownership of a file and changing the permissions so that you can modify, delete, or move the file. It includes a video showing the process for this.


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Replacing the optical drive dust cover on the Silverstone SG10 Chassis

Written on March 14, 2016 by

This guide shows how to replace the optical drive dust cover on the Silverstone SG10 Chassis.


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Troubleshooting Sound Issues

Written on March 1, 2016 by

From time-to-time, we hear of customers running into issues getting sound to play through devices attached to their systems. These issues can present themselves when you first unbox your Puget System or can occur later on down the road. Here are some suggestions for resolving your sound issues.


Read this article at https://www.pugetsystems.com/guides/770
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Updating Your Asus Motherboard BIOS

Written on February 29, 2016 by

This guide shows how to update your system BIOS. It's specifically written for the Asus motherboards Puget Systems uses, though it should apply well to most Asrock boards.


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Saving the Windows System Event Viewer Log

Written on January 20, 2016 by

This guide discusses how to save the System Event Viewer log in Windows 7 and Windows 10 for use in troubleshooting.


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Installing Windows from Scratch

Written on December 2, 2015 by

This article covers the process of installing Windows. It's specifically targeting Windows 10, but also covers installation for Windows 7 and 8, as they use the same installer.


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How to Switch to Internet Explorer from Microsoft Edge

Written on November 4, 2015 by

This article explains what Microsoft Edge is and shows how to switch to Internet Explorer if you prefer it.


Read this article at https://www.pugetsystems.com/guides/715
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Windows 10 Upgrade Blocking

Written on September 30, 2015 by

Here at Puget Systems, there has been a lot of talk about the free Windows 10 upgrade process available to users of Windows 7 and Windows 8.1. But if you are going to be sticking with your existing Windows installation, this will help you to disable the notifications and pop ups and try to prevent the upgrade.


Read this article at https://www.pugetsystems.com/guides/708
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Black Screens, Cursors and Phantom Monitors

Written on September 4, 2015 by

Here you are, Windows 10 bound and excited for your new OS. Suddenly, you're greeted with... Nothing? This is a fairly common occurrence on computers that have taken the complimentary upgrade.


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Problems Opening Programs in Windows 10

Written on August 7, 2015 by

This article describes how to fix an issue with programs starting minimized in a newly upgraded copy of Windows 10.


Read this article at https://www.pugetsystems.com/guides/699
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Data Migration with Samsung SSDs

Written on August 7, 2015 by William George

A short support guide on how to clone your drive to a new Samsung SSD using the free Samsung Data Migration Software. Useful for folks wanting to upgrade from a hard drive to a SSD, or for those with a small SSD who want to move to a larger one.


Read this article at https://www.pugetsystems.com/guides/696
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Questions from Customers: Windows 10

Written on August 5, 2015 by

Our customers have had some questions about the recent launch of Windows 10. Here's a few of the more common questions, and our answers.


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Preventative Maintenance: Dusting out your computer

Written on July 2, 2015 by

About once a year or so, you will want to clear out the dust that is in your computer as preventative maintenance to make sure your computer is running properly. Here are some tips for cleaning out the dust in your desktop or laptop.


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Reversing front panel door of Fractal Define R5

Written on July 1, 2015 by

Here at Puget Systems Support, one question we get asked pretty often is how to reverse the door on the Fractal Define R5. Here is a step by step video showing how to make that change.


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How to install or replace a modular power supply

Written on April 28, 2015 by

This is a video showing you, step by step, how to replace a fully modular power supply


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Traverse Pro 17 (M765i): Removing the keyboard and accessing secondary RAM slots

Written on April 7, 2015 by

This video will show you how to remove your keyboard as well as accessing the secondary ram slots underneath the keyboard on your Traverse Pro 17in.


Read this article at https://www.pugetsystems.com/guides/633
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Configuring Bitlocker in Windows

Written on March 25, 2015 by

A TPM module allows you to encrypt your hard drive with Microsoft Bitlocker. This article shows you how to set up Bitlocker in Windows.


Read this article at https://www.pugetsystems.com/guides/631
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Installing and Configuring a TPM and BitLocker

Written on March 13, 2015 by

The goal of this guide is to discuss how to install and configure a TPM (Trusted Platform Module) for use with Microsoft's BitLocker functionality. The process is fairly straightforward, but you want to make sure it's done correctly so that your information is secure. BitLocker is a feature which allows for the encryption of the entirety of the data on a drive. It's beneficial in that it ensures only those who have the correct key for the encrypted data are allowed access to it. It is even more secure with the addition of a TPM instead of having to manually insert an unsecured thumb drive or manually enter a key.


Read this article at https://www.pugetsystems.com/guides/681
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Replacing a front case fan on the Fractal Design Arc MIDI R2

Written on February 11, 2015 by

It can be tricky getting to the front fans on the Fractal Design Arc MIDI R2. This is an instructional video showing you the step by step guide for adding or removing a front case fan.