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Image artifacts with RTX 2080 in Photoshop CC 2018

Written on September 24, 2018 by Matt Bach
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With the launch of the new RTX 2080 and 2080 Ti video cards, we have encountered a handful of issues in Photoshop CC 2018 that result in image artifacts using the 411.63 NVIDIA driver. While they likely occur with other actions as well, we have specifically seen them happen when:

  1. Upscaling an image using the "Image Size" tool when in either "Auto" or "Preserve Details (enlargement)" mode. The other modes seem to be unaffected.
  2. Applying a "Smart Sharpen" filter

These issues happen regardless of the source image, document resolution, or display resolution. This is likely to be fixed either with a driver update from NVIDIA or an update for Photoshop.

You can see an example of this issue in the video below:

 

Updates will be posted on this article as they become available.

Update 9/25/2018: It was pointed out in the comments that the 411.63 release notes lists a known issue in Windows 10 of "[Photoshop CC]: Corruption occurs after increasing image size. " So this is definitely just a driver bug that should be fixed in the next driver update. Smart Sharpen is not mentioned, but likely is being caused by the same underlying issue.
 

Update 9/27/2018: The issue has been resolved with the new 411.70 NVIDIA GeForce driver

Tags: Adobe, Photoshop, RTX
Turing

https://twitter.com/NVIDIAG...

"The GeForce RTX 2070 will be available on October 17th."

My guess is Nvidia will release new 411.xx driver around the week of October 17, hopefully with Photoshop bug fixes. Photoshop bugs is mentioned in 411.63 release notes.

"[Turing GPU][Photoshop CC]: Corruption occurs after increasing image size. [200428197]"

Posted on 2018-09-25 18:52:37

Good catch, we missed that completely! Odd that it only lists the resizing image issue though, nothing about Smart Sharpen from what I can find. Most likely it is caused by the same root cause, however.

Posted on 2018-09-25 19:01:49
Turing

https://www.nvidia.com/down...

Nvidia released 411.70 WHQL driver today but I don't know if this fixes Photoshop bugs or not.

Posted on 2018-09-27 14:36:23