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Intel Rapid Storage Technology Preventing Windows 1903 Update

Written on July 31, 2019 by Chad Warmenhoven
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What's the point of this article?

Microsoft is preventing Windows from updating due to the Intel Rapid Storage Technology (IRST) drivers. If you have the IRST driver, between versions 15.1.0.1002 and 15.5.2.1053, installed on your system you will likely see an error when attempting to install Windows 10 1903.

The Infamous Error!

How Do I Resolve This?

All you need to do is perform the driver install using version 15.7.1.1015 which has worked exceedingly well for a number of our users.

Here is a direct link to the driver download: IRST Download

The version that I linked to above is 15.7.1.1015, which should be compatible, but is a little older than the recommendation. If the above driver does not fix the issue, then we can try the latest offering from Intel directly, but we likely will not need to.
 

 

[Update] If It Doesn't Work

A small number of our users have reported that the above solution does not work. Currently the only commonality we have been able to identify is motherboard manufacturer but even then there are some exceptions.Fear not! We have the solution; the steps provided below seem to solve the problem for anyone that has issues with the IRST install or still cannot update Windows 10 after the IRST fix has been applied.

  1. Navigate to C:\Windows\System32\drivers
  2. Locate the file iastora.sys
  3. Rename to iastora.sys.old

Try running Windows update again

1. Select the "Start" button in the bottom left hand corner (Windows Icon)

2. Type "Settings" and select the first option

3. Select "Update & Security"

4. If your update is not listed, click the "Check for Updates" option

5. Your update should install automatically and will require a restart.

Need help with your Puget Systems PC?

If something is wrong with your Puget Systems PC. We are readily accessible, and our support team comes from a wide range of technological backgrounds to better assist you!

Contact Puget Systems Support

Looking for more support guides?

If you are looking for a solution to a problem you are having with your PC, we also have a number of other support guides that may be able to assist you with other issues.

Puget Systems Online Help Guides

Tags: 10, 1903, Error, How-to Guide, Microsoft, Operating Systems, Software, Storage, Troubleshooting, update, Windows 10, Windows Updates
MARC

Have you tried the most recent version from Intel 17.5.1.1021 dated 7-10-19?
https://downloadcenter.inte...

Posted on 2019-08-09 14:55:18