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Resolving NVIDIA Quadro OpenGL Kernel Exception

Written on August 10, 2018 by Jon Allman
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Introduction

Recently, we have seen a number of reports of crashes related to the NVIDIA OpenGL Driver. These crashes are primarily affecting users with NVIDIA Quadro graphics cards working in Adobe Premiere Pro. Here is the specific error message that I am referring to:

Solution

Thankfully, we have found a straightforward solution to this problem that is quick to apply. All that is necessary is to change the NVIDIA global 3D settings profile to the "3D App - Visual Simulation" preset.

First, open the NVIDIA Control Panel. This can be done by right-clicking on empty space on the desktop and selecting 'NVIDIA Control Panel' from that list, by double clicking the 'NVIDIA Control Panel' icon in the bottom right notification area, or by searching for it using the Windows Search feature.

Then, in the left pane of the NVIDIA Control Panel window, go to the '3D Settings' section and select ‘Manage 3D Settings’.

Clicking on that should change the right-hand pane, where the ‘Global Settings’ tab should now be selected by default. Just below that tab is a drop down menu labeled ‘Global Presets’. Click on the drop down and select ‘3D App - Visual Simulation’ from the list.

After you select the ‘3D App - Visual Simulation’ preset, click the ‘Apply’ button at the bottom right of the NVIDIA Control Panel. You may need to scroll down to see the 'Apply' button.

Conclusion

And that’s it! So far, we have seen a 100% success rate with this change resolving this particular crash.

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Tags: NVIDIA, Quadro, OpenGL, driver, kernel, exception, code: 3, subcode 2, crash, premiere pro
Vaata Mind

Thank you so much. Saved a NATO contest video

Posted on 2019-02-13 04:37:20
Vivek Inspire

Thank You very Much :)

Posted on 2019-02-16 07:02:30
mathieu soleil

With Photoshop 2019 and a Quadro K6000, the problem was resolved.

Posted on 2019-02-20 14:03:16

I'm glad to find that this article is still helping people avoid this error! Thanks for commenting to let me know!

Posted on 2019-03-01 19:47:30
Jonathan Williams

I am glad this works, but I am curious as to why the Visual Simulation setting works?

Posted on 2019-05-01 20:21:49
Cristoffer Halla

THANK YOU!!!
(Premier Pro, Win Quadro P4000)

Posted on 2019-03-20 13:47:12

Happy to help!

Posted on 2019-03-21 15:06:44
Dennis Farkas

This seems to have worked so far!
Working on Windows 10 with Quadro K5200.
Thanks!

Posted on 2019-03-22 16:54:28
KADRC

Worked for my K2000 Quadro with Win 10 (64-bit) and Creative Cloud Premiere! Thanks a ton!

Posted on 2019-04-01 18:32:45
Frank

Curious... there is also a selection called "3D App - Video Editing" What is difference between that and Visual Simulation?

Posted on 2019-04-03 20:41:47

You are a saint, thanks so much for sharing this! Fixes the issue on W10 (v1809) and a Quadro K5000.

Posted on 2019-04-09 18:22:35
Brogino G.

Jon, I'm not on a Puget system, but this post still saved my ass. I have cross-posted this solution on a few forums to spread the good word, thank you!

Posted on 2019-04-18 12:14:04
FrankHerbert ✔ ᴾᴬᵀᴿᴵᴼᵀ

p4000 premiere pro issue solved! many thanks!

Posted on 2019-05-15 10:03:33
SOLDIEROFYHVH

Sadly, this remedy did not solve my problem with Quadro p4000 when it comes to 3D modeling (Max, I Clone, ZBrush) and rendering. Sometimes there's just no one-stop, 25 and under, simplified-Millennial -solution, and you just have to do some deeper problem solving and figure it out on your own. Woe is me...pshhh!

Posted on 2019-05-31 20:46:26
Le Tuan Dshinystar

K4000M error fix :D i was living with this error for almost 2 years now... thank you so much, god bless :)

Posted on 2019-06-07 05:40:05
Steve

Thank you very much Jon.

Posted on 2019-06-08 08:54:22
SMZ

If you are using Premiere or After Effects, select
"3D App - Video Editing". ‘3D App - Visual Simulation’, will not work for you, especially on a p400 Quatro card

Posted on 2019-07-03 06:19:20
Thor Gerard

With a Quadro P4000, the problem was resolved in Premiere Pro!
Thanks for the tip because the last couple days the only thing I was doing was trying to upgrading my GPU driver. The new ODE quadro drivers do not work on my pascal based P4000 which is really annoying and unprofessional. You pay for a quadro card to have the guarantee of stability if you ask me. Now I'm stuck with the QNF drivers. Does anybody have the same problem?

Posted on 2019-07-18 19:51:43
Kyubey

This is amazing, I was really stuck on this problem. Thank you!!

Posted on 2019-10-25 12:59:14
Jay

Doesn't work for me. I am using a K5200 and the video card crashes with 3Ds max over and over againg.

Posted on 2019-11-08 09:06:58