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Windows 10 Sleep Issues

Written on May 3, 2019 by Chad Warmenhoven
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What's the point of this article?

Everyone updates Windows, we have to :) However, occasionally, issues arrise from those updates and a common one we have seen is the inability to sleep (the computer, we all have enough trouble sleeping we don't need Windows updates to effect that!). We have found a few different solutions and will cover those quickly. In some easier cases simply turning off sleep can fix the issue. Setting to never sleep then restarting the computer, setting the sleep to desired time and restarting again. If that does not solve the problem, the following steps may help.

Windows Settings

Power Options solution:

1. Select the "Start" button in the bottom left hand corner (Windows Icon)

2. Select the "Settings" icon on left side

3. Now select the "System" option from the top left

4. Fifth from the top you should see "Power & Sleep", select this

5. In my version of Windows, on the far right side we see "Additional power settings", select this

6. A new window will open, now locate and select "Change plan settings"

7. Another new window will open, this time we select "Change advanced power settings"

8. We have finally arrived at our destination. This new window provides a number of different settings we want to change if available. Not all will be available on your machine so change as many as you are able to. Expand each section and verify sleep is allowed on each (none of them should say "Never"). The "Turn off hard disk after" for instance should be a lower time than your sleep setting ie: System set to sleep after 30min, Turn off HDD should be set to 20min. Some of the settings can be a bit vague, just try to set all of them to some form of 'power saving' or 'allow computer to sleep'. Typically you will find one in here that is clearly the culprit, for me it was the "USB selective suspend setting" which was set to "Disabled" meaning it wasn't putting any USB devices to sleep so mice, keyboards and headphones were constantly pinging my system to let it know they were active even if they weren't moving9. Select "Apply" and then close out any open windows, restart the computer and let the system sleep naturally (leave it idle)

Device manager option

Network adapter power management

1. Select the "Start" button in the bottom left hand corner (Windows Icon)

2. Type "Device Manager" and select the first option

3. In the new window locate the "Network adapters" option and click the small " > " to open it up

4. Double click the primary network adapter, if you have more than one it's ok to perform these steps on each one if you are unsure which is primary

5. Navigate to the "Power Management" tab

6. Here you will find the option "Allow this device to wake the computer" and we actually want to deselect it. Most people do not need this and it seems a recent update has caused the network controller to wake the computer or prevent sleep with ANY activity which is not how it was originally designed

7. Select "OK"

8. Close any open windows and Restart the computer

Device manager option continued...

USB Mouse power options

1. Select the "Start" button in the bottom left hand corner (Windows Icon)

2. Type "Device Manager" and select the first option

3. In the new window locate the "Mice and other pointing devices" option and click the small " > " to open it up

4. Double click the primary mouse in use, if you have more than one it's ok to perform these steps on each one if you are unsure which is primary

5. Navigate to the "Power Management" tab

6. Here you will find the option "Allow this device to wake the computer" and we actually want to deselect it. As mentioned previously, this will disable the ability to wake your system with mouse movement or clicks

7. Select "OK"

8. Close any open windows and Restart the computer

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Tags: 10, 1903, Desktop, How-to Guide, Microsoft, Operating Systems, Optimizing, Performance, settings, sleep, Troubleshooting, update, Windows, Windows 10, Windows Updates
Mark

Had an issue with Windows 10 1903 not going to sleep after the update. Was told by a smart technician to do a reset. Fixed everything.

Posted on 2019-06-23 03:26:48
RMadalin

For my pc sleep mode works for a few days and then sleep mode stops working,what kind of reset ?

Posted on 2019-06-27 23:37:47
Kay Wrobel

I looked into the Device Manager part of the article, and curiously, none of my devices have a "Power Management" tab. It's almost as if that tab was removed from the Device Property dialog. I have a strong feeling something is borked really badly. Any advice?

Posted on 2019-07-12 05:38:12
Jonathan Vazquez Duran

Dude I was getting tcpip and nic errors after waking up, had to go through all this article to fix my problems, don't know if MS is not taking care of proper testing.

Posted on 2019-10-06 02:22:59