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https://www.pugetsystems.com


echo pro

A compact PC with room for a dedicated video card.

Puget Systems Professional Advice

Jon Bach (President)
Jon Bach (President) Says:
This is a great little PC. It is fairly quiet, very powerful, and allows for full size video cards. We take these to local LAN gaming events, and I can tell you with first-hand experience that their size makes them very easy to pick up and move around.
Jeff Stubbers (Technology Consultant Lead)
Jeff Stubbers (Technology Consultant Lead) Says:
The Puget Echo Pro is a nice combination of small form factor and performance. This configuration allows the use of higher-end graphics cards, so if you plan to run any programs that are more graphically demanding, such as gaming, etc., but also would like a smaller case, this is a nice choice. This system can be used in vertical or horizontal orientation. If you plan to use in the horizontal orientation, just let us know so we can setup the feet appropriately for you.
Christopher Crader (Customer Support)
Christopher Crader (Customer Support) Says:
I used one of these when we went down to PDX LAN a while back. I absolutely loved it. It was snappier than my home gaming system and even quieter. They're easy to move around and when stood upright, they take up very little space. There's not going to be much, if any, room for adding extra expansion cards beyond the video card, but if you're looking for something that'll run high-end graphics in small form factor, this is a great option.

Echo Media Coverage

This page details some of the more prominent media reviews and features that have been done.
Do you see a feature on Puget that is not in this list? !


NeoFight.tv

Neo Fight

June 14, 2010



See their original post at here.

Smart Computing

Smart Computing

May 1, 2010

Quote: Puget Systems is a boutique PC builder that provides documentation for every step of its quality control. For example, Puget's Quality Control Sheet lists six categories of checkpoints, most with around 10 tests under each category. Puget lists the employee who completed the check, the date it was performed, and the time the test was certified. Puget also goes a step beyond by providing you with the benchmark and performance tests, so you can be assured that the computer meets the expected performance.

Read the full review here.

Test Freaks

Test Freaks

March 3, 2010

Quote: The Puget Systems Echo I is a virtually silent small form factor home theater solution. The sleek Antec case pairs nicely with most home theater equipment. The system is well ventilated to keep its components cool. It easily handles 1080P video output as well as high def audio. The low power Atom processor uses approximately 35 W meaning the system left running uses less energy than most light bulbs.

Read the full review here.

HD Nation

HD Nation

October 13, 2009

Quote: Lots of folks have been asking about Nvidia's Ion, essentially a GPU for the Intel's low power Atom CPU. The folks over at Puget Systems were kind enough to loan us one of their Echo I HTPC boxes with a Blu-ray drive inside... watch the video to find out it did with 1080p video!



Watch their full video here.

DVICE

DVICE

September 9, 2009

Quote: Having a PC in your home theater gives you terrific advantages, particularly when there's a Blu-ray player inside. The Puget Systems Echo 1 shows that a fast PC in your home theater doesn't have to be noisy, bulky or expensive.

Read the full review here.

Coolness Roundup

Coolness Roundup

July 8, 2009

Quote: I was amazed by this! This thing has tremendous power. It can play back 1080p files, perfectly. It can decompress .rar files quickly. I thought this was going to take forever. Flawless playback. Firefox 3.5 runs perfectly, quickly, beautifully. 7.1 surround, HDMI in the back runs perfect.

Listen to the full review here.

Read what our customers have to say about Puget Systems!

While reviews and awards from major publications are great, nothing speaks louder than the words of our customers.

feedback author avatar

Edward Corbett

From Norco, California

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 2 weeks ago

"I wanted a new well built computer for RDR2 so naturally Puget Systems was my first call. Puget is a surreal experience. You call and an actual human being answers the phone, puts up with all your stupid questions and finally places an order for you. The encounter with Puget form top to bottom was excellent. Of course as soon as the computer was delivered my ISP went down for three days, but everything eventually turned out great."
feedback author avatar

James Markham Hall, Jr.

From Los Angeles, CA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 weeks ago

"Puget Systems is an INCREDIBLE company with an intense focus on customer service. Satisfying their customers through the process of building them a custom computer that meets their needs is definitely their passion and top priority. When we reached out to them to create custom workstations that met the demanding needs of our project THROWDOWN, they didn't bat an eye when we told them about the intense specification that our advanced virtual production workflow required! The process began with an in-depth interview where we revealed not only the hardware requirements, but also what software we were using, what aspects of our current computer systems left us unfulfilled and what we expected from our new workstations. All of this information helped them to create a custom configuration specifically to meet our needs. Once we made our final adjustments to the order, the build began and Puget Systems kept us informed every step of the way. I've never experienced such detailed customer service before! We would receive order status updates from specific employees letting us know what stage of the process we were in and when to expect the next updates. The brilliant technicians building our systems were fun and brought such positive energy when they were constructing and testing our computers. They'd even share images of the build with personal notes attached, which motivated our team! Knowing how much care and attention to detail was placed on the building of our workstations, inspired us to dream up even more ambitious virtual production filmmaking scenarios, because we knew that we'd have the hardware to pull it off and that it was specifically optimized to allow us to perform at our very best. The quality never stops with Puget Systems. They delivered our workstations in high quality protective packaging and we were able to unbox and setup easily, due to them sending ahead instructions, which were also included in the box within a three ring binder, as well as hardware and windows discs, and they even tossed in a USB recovery drive, just in case. Puget Systems provides PHENOMENAL CUSTOMER SERVICE and creates FANTASTIC COMPUTER SYSTEMS that allow us to achieve groundbreaking results. If you or a loved one is interested in a custom computer solution, look no further than PUGET SYSTEMS!"
feedback author avatar

Jason Terry

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 3 months ago

"I am shocked with how good the experience with Puget is... from consulting on the build, communication before and after the build, and now I have personally experience amazing technical support from Ben. I am a big fan of Puget."
feedback author avatar

Dave Ostrom

From Pullman, WA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 5 months ago

"To begin, I’m extremely impressed with Puget Systems customer service. They go the extra mile to communicate what is happening as they accept your order and build your custom computer. They posted regular updates as the computer was built and by using the names of the employees who were assigned the tasks, they helped to really make one feel that Puget Systems is not just a big faceless company and that my own needs were being addressed. I’ve never seen anyone do a better job.

I read reviews to see what other customers are saying and I’m often very irritated by reviews on the web site of a large online retailer where some customers will give a poor rating because of something ridiculous like the fact that they cut their finger when opening the shipping box. With Puget Systems I read reviews on their site and a photography forum unrelated to Puget Systems and the comments were impressive. Their systems were reported as performing well using the software of their choice. One was a little surprised that things worked so fast that he could no longer watch the progress while using stacking software. One was from a customer who had a part failure and he described in detail how helpful the company was in quickly resolving the problem. Others said that from their experiences that they would never switch. Should I have a problem with my purchase it will be wonderful to talk to someone who will not be reading from a script where the first action will be to ask me to clear my cache!

Their level of expertise is also very impressive. It had never occurred to me that I could work with someone who knew the software I was using, had selected components that would work best for that software, and that even ran some of their benchmark testing using features of the software. The person I first asked for recommendations was also a photographer and he knew from the specifications for my current system what the problems were and how to address them. I use Lightroom and Photoshop for my work and when I saw that they tested my build using a current version of Photoshop and the Smart Sharpen Filter I was impressed! Puget Systems has also published numerous papers describing their research, testing, and conclusions that are available to anyone, not just the customers who have already made a purchase. This was very helpful to me in making my configuration decisions.

When the computer arrived, it was packed as described and was in great shape. Puget Systems showed their level of care again as they included extra cables to connect my monitor and a bag of extra knurled screws in case I lost one. The system has met my expectations in that all of the choke points I was experiencing have gone away, software loads quickly, and the “Edit in Photoshop” transfer from Lightroom to Photoshop is performed so quickly that Photoshop doesn’t hang during the process and there is no waiting time.

I couldn’t be happier."
feedback author avatar

Rod Nakamoto

From Torrance

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 8 months ago

"The best buying experience I have had in ANY industry. The essence of making a large online purchase is centered around communication. Puget Systems surpassed my expectations with constant and detailed communication. I NEVER had to inquire about a delay or any other issue because each phase of the buying. parts gathering, assembly, testing and QA was communicated nearly in real-time. I've been working in technology for nearly four decades and worked with hundreds of manufacturers/distributors for a variety of components and assemblies as well as finished products. The icing on the cake, is that the end product works as expected and better than advertised. Kudos to a well-run organization that cultivates loyal and repeat customers. I know I will be buying all my future computers from Puget Systems"
feedback author avatar

William Murray

From Tampa, FL

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 9 months ago

"I have nothing but positive things to say about my entire experience from the initial research phase to the ordering process to feedback on the system's build, benchmarking and shipping, and finally to follow up questions. I decided to purchase my new computer from Puget Systems because I was impressed with the company's ability to tailor-make a system that matched my software needs. I also wanted the customer service experience to be excellent at all stages of the process. I have not been disappointed at any point in the process. The system arrived a day early (from the projected arrival time) and worked as advertised right out of the box. When I called support and asked about adding two more drives to my build, the service personnel (not the techs) were able to call up records about my particular build so that they could give me precise directions about how to make the changes I requested. The support people at Puget Systems shipped me the necessary cables and brackets at no further cost to me and talked me through the installation process. Everyone I talked to was able to pull up my build and all were knowledgeable about what to do. It was a thoroughly satisfying experience. No one treated me like an idiot, everyone was patient, and all were effectively helpful. Well done! When I need to buy another specialized system, I will definitely contact Puget Systems first."
feedback author avatar

William Mapes

From El Paso, Texas

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 10 months ago

"This is a very well organize company with outstanding customer service support . I was very impressed with the way you are kept inform of the progress and can follow your build. Customer info that is provided by the company is above and beyond what I have seen else where. Shipping packaging for my computer shows how far the company goes to satisfy the customers and protect their investment. I am extremely happy with my computer and know I received a very high end quality machine."
feedback author avatar

Kenneth Walter

From Zionsville, PA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 11 months ago

"I had a very positive experience with Puget Systems. It was really neat logging into my account every day and following the building process for my system.I also enjoyed seeing photographs of the completed build before it was shipped to me. I love my new computer, it runs even better then I was expecting and the build quality is top notch. Thank you Puget Systems!"
feedback author avatar

Tim Harwell

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon one year ago

"The customer service and knowledge that Puget systems has is incredible! I was able to speak with Jeff today and he took the time to answer all of my questions, take the quote that I had and offer tweaks and upgrades that I would never have know to ask for. Puget is the best!"
feedback author avatar

Stephan Dolezalek

From Portola Valley

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon one year ago

"Puget Systems is a very bright light in the otherwise dark and unfriendly world of customer support. They build great performing systems. They know their stuff. Most importantly they treat their customers in a very special way -- they acknowledge that you time is important. Today was good example: even though the tech support team was busy, the sales person that answered my call simply jumped in and got the service call started. When I later had to call back and my service adviser was on another line, the person who answered the phone didn't say "let me have him call you back." Instead they simply looked up the status of my call, jumped right in and walked me through the problem -- which turned out to be a failed monitor part; not Puget system's fault. This type of customer service is really hard to find and is even better from a Company that starts by building the best PC systems! Thank you!"

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