Puget Systems print logo

HardOCP Review

Posted on May 3, 2007 by Jon Bach

HardOCP posted their most recent review of Puget today, and we're proud to say it is very favorable.
This system came this close to getting our highest recommendation, and it’s easily one of the most impressive PCs we’ve evaluated lately.
You can read the full review here.

A little background on their review process:
As many of you might know by now, Hard|OCP doesn’t "review" systems; we evaluate the experiences they facilitate. We order the system the same as you would and evaluate every aspect of the end-user experience. Not only does this give us a better idea of what hardware an end user actually receives, it also allows us to obtain a more accurate picture of just how each company functions and treats its customers. As fast as PC hardware has become over the years, we think giving a personal computer "5 stars" based on a synthetic benchmark is simply irresponsible. We think service, support, and reliability are much more important factors in today's climate than speed. Fast is easily bought, but purchasing and ownership satisfaction can be elusive.

This process allows us to not only evaluate the system, but the company that builds it. Our goal is to give you the wide-angle lens view of the computer and the company so that you can make informed and educated decisions as to what you purchase or recommend to clients, friends, and family.

Congratulations to everyone at Puget! :-)

It's great to get a thumbsup from HardOCP, but I'd just like to say to anyone thinking of buying from Puget to remember that media reviews are just one part of the picture when evaluating a company. It's also important to have a look at what other customers have to say, so be sure to check out the reviews at Reseller Ratings as well. Of course, as Jon noted above by directly quoting HardOCP, their evaluation system was different and more interesting and credible since they posed as a regular consumer and then put the PC through its paces.

-- Max

Posted on 2007-05-03 11:28:43
Gus Bell

I second the Congrats to Jon and his team. As I said in my review of my PC that I ordered about a year ago, It's all about service. The large majority of the time, we all expect things to go flawlessly when we order a product. Most of the time it will. The sign of a great company is what they do when it doesn't. Jon and his team respond with a geniune concern and desire to correct the issue when that happens. That is much too rare these days and to me, valued greatly.

PS. I'll likely be another 6-12 months but my next PC will be built here! NO DOUBT ABOUT IT!

Posted on 2007-05-03 18:11:51

Nice review!

Posted on 2007-05-07 21:12:39

Whoops, somehow ended up in the wrong thread after registration ;-)

Posted on 2007-05-08 11:32:37

Rather than just using a lid, you should have covered the top with a large heatsink (make sure it touches the mineral oil, even if you need to attach another thermally conductive piece to the bottom of the sink). This way, rather than just using a large heat resevoir, you could use this setup as an actual cooling apparatus. Without a place to dissipate heat, the system will eventually heat up all of the mineral oil and crash/meltdown.

Wrong thread, but I can't wait till that eventual meltdown :)

Posted on 2007-05-08 11:40:58