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Puget Custom Computers August 2003 Newsletter

Posted on August 27, 2003 by Jon Bach

August 2003
Puget Custom Computers
Thank you for your interest and support in Puget Custom Computers!  You are receiving this email because you have subscribed to our mailing list.  If you wish to be removed, you can find that link at the bottom of this email.
What's new?  CUSTOM LAPTOPS!
For over a year, we have been trying to find a way to offer both high performance and economy laptops.  Because we are a relatively small company, it has been difficult to find a good solution in an industry dominated by the proprietary manufacturers.  About 6 months ago, we found a solution, but it was very expensive.  Not surprising that our sales levels were disappointing!  About a month ago, we were approached by a new laptop components provider, and were delighted to see pricing that was much more reasonable!  So our custom laptops are back, in full force!  With pricing that matches even the most economical Dell laptops, and performance that blows away the competition, we expect to see huge growth in this new area.  Check it out!  You can build your own laptop on our website at https://www.pugetsystems.com/configlaptop.php .  If you have any suggestions or would like to see other items added to our product line, let me know!  I am always very interested in your thoughts.
Continued Growth
Of course, custom laptops is only one of the things that is new here.  As I told you in our last newsletter, our Google rankings are going through the roof, and continue to improve!  Our very dominant position in the gaming sector has inspired an entire gaming page on our website, and we hope to form a partnership with a software distributor so we can offer game bundles to accompany our gaming rigs.
One of the most exciting upcoming events is our landmark 6th month of consistent reports on ResellerRatings.com.  Six months ago, we started a push to gain testimonials on that website, and we have maintained a perfect 10 out of 10 score ever since!  According to the ResellerRatings.com policy, if you have 6 months of ratings history, you qualify for being included on their "top 15" listing on their front page.  Starting Sept 1st, as soon as we get five ratings in September, we qualify for that front page listing!  That means exposure to about 20,000 people a day.  This could easily outperform all our other advertising -- out of 12,000 companies on ResellerRatings.com, we would be ranked #4!  Not bad!!!  So, how can you help?  If you purchased a computer from us, post to ResellerRatings.com!  You can find instructions at https://www.pugetsystems.com/help/rratings.php .  For the best results, wait until Sept 1st to submit.  Let me know if you have any questions about it!
Other News
Accompanying our continued growth is continued reevaluation of our processes and making improvements.  Recent Windows XP cloning techniques have allowed us to install copies of Windows XP in under 5 minutes, which has cut about an hour off each and every computer build!  We're starting to carry more and more inventory, and are looking into obtaining financing to allow us to carry a full inventory.  If we decide to go that route and carry a full inventory, that means that we can build you a custom system in about 36 hours!!  Compare that to the industry average of 2 weeks, and we'll have a very clear and solid advantage.  Other areas that we're looking at include outsourcing a 24 hour help desk, integrating remote support features into every computer, and adding national onsite service options.  Once again, I very much value your thoughts!  The growth of our company is very strongly shaped by the feedback I receive from our clients, so if you have an opinion, I want to hear it!
Thank you for another great month.  When I started this business over two years ago, I never imagined it would be so exciting!  There are always things to work on, but improving our company is something I love doing, and I won't stop until we are THE name you think of when you want a high quality custom computer system (or laptop!).
Thank you,
Jon Bach
Puget Custom Computers
(425) 885-7014 voice / fax