This warranty includes next business day onsite service. In case of a service event, Puget Systems technical support will gather information to determine the appropriate actions and identify which parts may need service. Please note that Next Day service events may be subject to part availability. Puget Systems will make every effort to quickly ship replacement hardware to ensure the soonest possible onsite resolution.
For more information, click on the Tech Specs tab and view our Onsite Repair Services documentation.
Onsite service is a great option for businesses without their own IT staff, as well as individuals who depend on their computer for income. It can save a lot of time compared to sending a system in to us for repair, and also provides peace of mind for those who might not be comfortable opening up a computer for even small component replacements. If you live in the Seattle area, close to our facility, then this won't save as much time since you could just drop a computer off for service here... but it may still be worth the convenience of not having to box it up and bring it down.
Note: Onsite services are only available to customers within the continental United States.
Contract length: 1 year
Onsite service timeframe: Next business day, ending 5pm EST; subject to part availability
For more information, view our Onsite Repair Services documentation.
Configure a custom workstation with the 1 Year Next Business Day Onsite Service.