This warranty includes 24-7 Help Desk support and next business day onsite service. In case of a service event, Puget Systems technical support will gather information to determine the appropriate actions and identify which parts may need service. Please note that Next Day service events may be subject to part availability. Puget Systems will make every effort to quickly ship replacement hardware to ensure the soonest possible onsite resolution.
For more information, click on the Tech Specs tab and view our Onsite Repair Services documentation.
Note: Onsite services are limited to Government and Professional customers only.
Contract length: 3 years
Phone support availability: 24/7
Onsite service timeframe: Next business day, ending 5pm EST; subject to part availability
System value coverage: $10,000 to $20,000
For more information, view our Onsite Repair Services documentation.
Configure a custom workstation with the 3 Year Next Business Day Onsite Service + 24hr Help Desk - HVS.