Synology NAS Warranty: 5 Year Parts & Support

Warranty

Synology NAS Warranty: 5 Year Parts & Support Main Picture


Synology network-attached storage (NAS) units are covered by a 3- or 5-year warranty, depending on the model. Tech support and hardware replacement during this period are handled by Synology, though at Puget Systems we are happy to help our customers with basic questions and steer them to Synology's support team or other resources for more complex issues.

Drives from Synology carry separate warranties, distinct from the coverage of the NAS itself. We list the length of warranty from Synology on those individual parts pages. For more information, please see Synology's website (linked below).

Note: Synology's warranty coverage applies to the base system - drives come with their own coverage.