Support Articles Archive

Re-packaging your Puget System

Posted on January 6, 2022 by Ben Nelson

This article will guide you through packing your Puget Workstation up to send back for our repair department.

Asus C621E Sage Dual Xeon Motherboard Has Lost PTT Support

Posted on December 7, 2021 by Chad Warmenhoven

A few XEON boards have been patched and no longer provide the PTT option previously available. With Windows 11 requiring a security device, this has complicated things.

TS and TRS, oh and TRRS

Posted on November 18, 2021 by Chad Warmenhoven

Explanation of microphone/headphone technology. The letter T stands for Tip, and the R stands for Ring (like a ring on your finger, not like ringing the telephone).

Using an external DAC to empower your workstation

Posted on October 29, 2021 by Chad Warmenhoven

DAC stands for digital-to-analog converter. A DAC takes digital audio information and converts it to an analog signal.

What is Pagefile, and how to adjust it

Posted on October 22, 2021 by Chad Warmenhoven

Pagefile or Virtual Memory is a critical part of Windows. This article will explain why along with how to adjust if you encounter errors or issues

Puget Systems Warranty Services

Posted on September 23, 2021 by Chad Warmenhoven

This article covers the full scope of services Puget offers for in and out of warranty systems.

Thunderbolt Security, to the rescue(BIOS)

Posted on August 18, 2021 by Chad Warmenhoven

When Gigabyte boards Thunderbolt security is set ‘just right’ it can prevent daisy chaining or audio transmission. This article will explain the different security protocols as well as how to fix if you’ve encountered issues with Daisy Chaining or audio transmission.

Cables: Active or Passive, Which is Best

Posted on August 4, 2021 by Chad Warmenhoven

We hear the terms ‘active’ and ‘passive’ attributed to cables and equipment all the time. But what does it mean? Which one is better? Which one do you really need? We clarify the difference and explain how to choose between them.

An Introduction to Servers

Posted on July 23, 2021 by Ken Colorossi

If you are new to servers there are a few things you are going to want to be aware of and consider. A server isn’t just your stander PC. In this article, we are going to go over the difference between Desktops and Rackmounts, Why servers are so loud, and the different Server Operating systems.