 | Highly Reliable Product Line All components in our product line are reviewed weekly. Any trends in failure rates are acted upon immediately, leaving us with a highly reliable product line that continues to improve. We do not add a part to our product line unless we feel we can stand behind it. This results in a high quality product, that works as it should. You can feel confident that any selection you make on our website is a quality product. |
 | Fast Build Times By keeping inventory of our most popular parts, and maintaining a short supply line to parts we need, we are able to offer an industry leading ship time of 3-5 business days on nearly all our system orders. |
 | We're Here, Give Us a Call! We make sure our representatives are as accessible as possible, by phone and email. At Puget, you can actually talk to a real person! We understand that personal service must be a priority for small businesses on the web. We are happy to provide as much help as you need, with no obligation to order. We understand that the best way to have satisfied customers is to help them make informed decisions before they buy! |
 | Lifetime Support/Labor Warranty When you buy a custom pc from Puget, we are here to help you for life. Even when your parts warranty expires, we are happy to continue to answer your questions and even fix your computer with no labor costs. |
 | Completely clean OS installation (no added software) No one appreciates a computer preloaded with trial software, advertisements, and promotional offerings. Not only is it annoying, but it can even slow down your computer! Our competitors do this for the supplemental income, but Puget refuses to offer anything except a clean install. |
 | Latest drivers, patches and service packs applied For best security and performance, it is important that each computer ships with the newest software and drivers available. We give personal attention to each computer before it ships, making sure it is updated. |
 | Meticulous assembly and cable routing standards Assembly techniques, especially cable routing, is an art. Our experienced system builders give great effort to assembling your system with care. We want you to be very happy with what you see if you open the side of your case. Check out our featured systems to see examples of our work! |
 | 82 point quality control checklist When you're shipping as many computers a day as Puget, it can be challenging to make sure nothing is overlooked when you have so many things that you want to give personal attention. To ensure nothing gets missed, we have a comprehensive checklist to step our techs through the process. Each check point records the exact time and name of the technician. |
 | Safe Packing Materials Shipping damage is one of the biggest problems in the computer industry. Using specially made packing materials, our computers receive excellent shipping protection, far exceeding UPS and FedEx recommendations, as well as our competitors! |
 | Burn-In Process Your
Deluge computer
is fully tested prior to delivery. All hardware and software components are tested under heavy load to ensure reliability in the harshest conditions! |