We know that your main concern lies in the integrity of the companies you do business with. Especially with internet-based businesses, it is often difficult to determine the true values and goals of your supplier. Here you will find Puget System’s customer testimonials. Entries from our customers are not restricted, and are audited only for inappropriate content. It is our goal to give you a clear picture of our service and product quality, straight from the mouths of our customers. We appreciate any feedback, positive or negative, that you have!
In addition to our own testimonials below, you can read about customer experiences with Puget Systems at other major review websites:
My 3rd Puget computer and as expected I love it
Purchased a Desktop Computer from Puget Systems after reading many reviews and testimonials. My experience during this process was exceptional. The computer itself is exactly what I was expecting. Workmanship was exemplary. I wish to thank the team (Terrell, Bryan, Beth, Brendan, Andrew and Kari) for their attention to detail, professionalism and keeping me informed during this process. This computer replaced a 12 yr. old computer and is rock solid. Although more expensive than many competitors, not having to worry about component or operating issues was worth it for me. I highly recommend Puget Systems for anyone contemplating a custom desktop. This is simply the best custom-built desktop available. It is quiet, very well built, and designed. Thanks again to Puget and their outstanding team of professionals.
William George sold me a Serenity Professional desktop, with Windows 7 Pro, in 2016.
It sits exactly 2 feet away from me in a quiet room. It is dead silent. Even under load, there is no fan sound.
It’s turned on at 5 am and turned off at 10 pm every day. It’s performed flawlessly.
The reliability and silence translate into peace of mind; take a bow Mr. George.
If you want best, look no further!
I have been purchasing from Puget Systems for over 8 years… and there is simply NO other company or service that even comes close to the quality and caliber of team members as Puget Systems! They are extremely proficient and helpful at every turn. They have literally saved my butt several times when I have run into issues! They are patient, knowledgable and always eager to assist, whether its helping with an issue with a current system, or helping you to spec out a new system! Impressive. Very impressive. 🙂 Thank you!
Legacy Testimonial: 1303
I have a 2016 Obsidian and throughout these eight years the tech team has been stellar in responding with my calls. Their hand off to each other is flawless and they are extremely competent and gracious. These are the kind of people we all dream of working with. The Obsidian still works great and my next computer (for Windows 11) will be from Puget Systems.
Legacy Testimonial: 1302
The only SI to use. They are very professional, quick, and keep you informed of everything during the order. Cannot recommend highly enough. Really fantastic machines.
Legacy Testimonial: 1300
After an accident which resulted it the loss of my data on one of my drives during repair, the fine folks at Puget Systems went above and beyond to rectify the situation. They really do care about customer service and retention. Even though I had lost considerable data they graciously compensated me with upgrades to my system that allowed me to get back to work better and faster than before.
Legacy Testimonial: 1299
I have set up my new Creative Cloud Desktop, and I am especially happy with the ease that Nathan guided me through installation of the 10GB NIC. Working perfectly. With an abundance of RAM-128GB, it is extremely fast. I set up the system from a saved back-up in One Drive and it all went smoother than any previous new PC setup. I am a lifelong fan of this great company.
Legacy Testimonial: 1298
These guys are phenomenal in every way. Puget is incredibly helpful and everyone seems to have insight as to how things work and they provide solutions to any computer problem. I recommend Puget to all my friends and co-workers.
Legacy Testimonial: 1297
I am thoroughly enjoying the experience of working on my new custom Puget Systems computer. It feels like I went from a Smart Car to a Ferrari – or from a sailing boat to a mega yacht! OMG! I should have ordered this a long time ago, but it’s just amazing. You and your team are incredible! This is so far beyond anything I could have hoped for. I remain most appreciative and cannot thank you and the team enough for what you do everyday for folks like me.
Jon Bach has always had an amazing vision for Puget Systems mission that few other high tech executives have these days. It was fascinating to watch each update and totally immerse myself in the entire process from collecting the necessary parts to installation and testing, then quality control and shipping.
Once received, I matched it the 32″ BenQ monitors, sat back in my Secret Labs Dark Knight gaming chair – and enjoyed the ride!
Again, I just can’t thank you and the Puget team enough for this unbelievable experience!! And it truly is a TEAM!