Customer Testimonials
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Customer Testimonials

We know that your main concern lies in the integrity of the companies you do business with. Especially with internet-based businesses, it is often difficult to determine the true values and goals of your supplier. Here you will find Puget System’s customer testimonials. Entries from our customers are not restricted, and are audited only for inappropriate content. It is our goal to give you a clear picture of our service and product quality, straight from the mouths of our customers. We appreciate any feedback, positive or negative, that you have!

In addition to our own testimonials below, you can read about customer experiences with Puget Systems at other major review websites:

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John Feola

Superb machines! Superb service!

Superb machines! Superb service! Puget Systems is the best!

Greg Watson
Ridgecrest

Awesome machine!

I’ve now had my Puget computer for nearly 8 years, and it’s still cruising! Order #147756. By far, the most reliable — and quiet — machine I’ve ever owned.

Lincoln Durham
Maynard

Beast of a Machine

Amazing build and amazing customer service and support. I will be using Puget for all of my render machine needs.

John Prendergast
Vancouver, BC

Best Machine To Date

Ordered my MTX machine a little while ago and finally got to put it thru the paces. Loving it, not only did it cut my work time down by 3/4 but it also didn’t come loaded with a bunch of 3rd party junk that is a pain to uninstall. My new desktop is just the right size to fit my space, does everything I want and more all while looking simple and purposeful.

Nathan did a few assessments with me as we made sure we got the right machine and case for my needs. He was super patient and professional with me. He was not pushy or eager when I told him I needed some time to think about it, as it was high in my price range. But when I got back to him a week or so later he was up to speed and had my quote set up. Everything about the specs and payment was super easy and straightforward.

A week later I was getting pics and benchmarks of my machine being built, it was delivered on time and in great packaging. Setup was seamless and easy. Not only did Puget send a great start up guide by email but once my system was running there is more set up guide e-booklets already pre-installed and ready for easy access. Creative cloud was also pre installed and with a little bit of money spent on cables I have the best Editing computer I’ve ever owned. There was no lack of high speed ports or documentation to know which ports have which speed limitations.

Thanks so much Puget Systems ! I will not hesitate to refer you to anyone I know. And thanks to Dustin @smartereveryday for the great tour that gave me the inside view on such a competent company !

Alexis Keenan Gist
Lafayette

Wonderful Service

My old iMac died sooner than expected so I reached out to Puget Systems after learning about them through School of Motion. I was very appreciative of their help. They answered all my questions and did so in a non-condescending manor, which I really appreciated. They helped me to select a machine that would support me in my current work, but would also be able to keep up while I grew in my industry and tackled larger and more complex projects. I also really appreciated the build updates that came through and how quickly they were able to put together my new system. They also offered advice on additional accessories such as monitors and speakers.

Through the whole process I felt confident and supported. My system arrived safe and sound over the weekend and I’m now up and running without issue and rigging up some characters as we speak.

Alan Simonson
Columbia, MD

Loyal Customer

I have purchased two systems now from Puget, and both are fantastic. Customer service from everyone involved in the process has been outstanding. Their expertise and recommendations are invaluable when designing a new system. I’ll definitely be coming back when needed.

Michael Placzkiewicz
Holland

Perfect System

I needed to upgrade my CAD workstation and all the prebuilt systems were not what I was looking for. Puget gave me a base system based on my preferences and allowed me to change the main components to my needs. This was extremely helpful and the system is exactly what I needed. Great company, building great systems.

Norris Feury
Seattle

Makes me feel like I built it myself, except for no problems

Purchased my last 4 systems since 2009, three gaming machines and one server, between then and 2023, my latest. I used to build my own systems, but got lazy and sick of issues. With Puget Systems, I’m picking the build, but they are doing all the work, plus warrantying it all. I’ve actually never had to contact them for warranty support – they have been absolutely solid. I have had several pre-purchase conversations and they are extremely helpful. Highly recommend!

Sean Scott
Fullerton

Surprisingly Incredible Service!

Having purchased many computers, and having some custom built for me, I can say the customer service at Puget Systems exceeds all the others. From Nathan calling and helping me choose the best configuration, to the email and online build progress updates, the process was reassuring that I had picked the right company for my next rig. I highly recommend them!

John Weeks

Great new computer!

Received my new computer from Puget Systems. It’s great! The sales staff at Puget Systems is excellent – If there’s anything better than their sales staff it’s their tech support!