Customer Testimonials

100% satisfied! After a poor experience with a computer from a large company that uses the term “dude” a lot, Puget Custom Computers (PCC) was was welcome relief. Nobody beats their customer service and their prices are quite competitive (even better than brand-name discounters for similar products). Because PCC takes the time to review and comment on all computer configurations, I felt confident that I was finally getting a system that would meet my needs precisely. I used my budget for components I wanted instead of being forced into package deals with “extras” I didn’t need. I’m fortunate to be a Seattle-area resident and have Puget Custom Computers in my backyard. When my system was ready, Jon Bach hand delivered it, installed my dsl card and set it up on my desk. I’ll never buy from a large retailer again. Thanks PCC!

Excellent service — the consultation suggestions on my system setup saved me several hundred dollars and gave me a better product. After experiencing the high levels of helpfulness and customizability provided by Puget Custom Computers, I doubt I will ever again purchase from one of the major computer companies. I’m not giving a 10, though, because it took several days more than the 3-4 advertised to complete and ship my order. However, I am certain such delays do not occur often, and I strongly recommend this company to others.

Puget Computers was by far the most knowledgeable, responsive, and available of any vendors that I checked into. They always responded within the hour, and kept me updated on the status of my order. They have nearly 24 hr. service via a chat window on their site. They thought of everything. I rated them a 9, because nobody is perfect, and there is always room for improvement. They are by far the best company I have worked with yet. Thanks Jon!

These guys have the best customer support I’ve ever received! I’d recommend them to anyone looking for a new computer. I couldn’t be happier with my system and will definitely do business with them in the future! Keep up the good work guys!!

I have had my system for 2 months and could not be more pleased. It has performed flawlessly since day one. My initial fears about making this purchase from a small out of state company have been put to rest. I will certainly make my next purchase from your company and recommed you highly to friends and colleagues. Thank you Jon for all of your help. May you enjoy continued success.

Unbelievable customer service!!! These guys set the standard for today’s e-commerce. Highly recommended for anyone buying a PC, from the at home professional to a college student gamer. Completely customizable to your needs, unlike the other major online vendors who treat you like customer number. Puget Custom Computers will treat you like the valued customer that you are to them.

Great website, complete customization options! Even added a second hard drive for me! I will certainly consider buying here again, but it’ll be a while, because they built me one awesome system!

The prices are the most competetive I saw after visiting web site upon web site for the same system! PCC provides the best quality merchandise for the lowest prices- really! the staff (Jon) is very patient and willing to do what it takes to please even the most difficult of executives or CEO’s! I would highly and readily recommend PCC to anyone looking to purchase a system. Now I can actually run more than 2 applications at once with my new PCC computer! Thanks again Jon!

Extremely accomodating during entire experience. Product, Customer
Service & Tech Support absolutly outstanding. I’m very,very impressed and will definitly recommend this company.
Thanks Jon!

I have been searching the web off and on for months trying to find a company that offers great customizable computers that wouldn’t empty my bank account. I had gotten so frustrated with all of those giant corporate sites that I almost decided not to get a new computer. Then I found this site, and I am very excited because I will soon be getting the computer I want for hundreds less than I expected to pay. The sites unbelievably great and I will definitely be buying my computer from Puget. I am definetly telling my friends about Puget Custom Computers.