When you're ordering your computer to be shipped across the country, something that should be carefully considered is shipping safety. Especially when going long distances, the bumps and jolts of shipping can be quite destructive! For a while now, we've recommended that people on the East Coast purchase their computer with at least Fed-Ex Express shipping. Not only is delivery faster (less time exposure to bumps/jolts), but shipping via air is simply smoother and safer for your new computer than rail or truck.
 Industry standard boxes |
 Puget Systems improved boxes |
In an effort to provide the safest shipping possible, we have always used the best quality packing materials. However, with all the different sizes of computer we sell, a single solution is impossible to implement. As a result, we've invested in dedicated shipping solutions for our most popular cases. Every computer is different, and we offer literally dozens of different case options, but we've been able to implement dedicated packaging for a great majority of our computer builds! As shown in the pictures to the left, industry standard shipping boxes (left) are double-walled heavy cardboard boxes, while our custom boxes (right) are Triple-Walled! |
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The real gem of this project was developing a better packing solution than the packing peanuts we'd been using. The peanuts have done a great job, but they weren't the long-term solution we were really after. Although they provide great padding, they tend to settle over along shipment trip, and might not provide the buffer we want by the time it gets to the destination. At the same time, it's also a big mess for the customer to unpack. Working closely with Packaging Resources Co. (located here in the Northwest) we developed our “foam corners” solution. The high-density foam we use provides cushion during small bumps, but has high elasticity, and will always retain its shape. We even tested the resilience by repeatedly dropping a 1,000lb pallet onto it! The end result is a computer that's securely padded on all 6 sides, without a chance of the packaging “shaking loose” or “settling”. This means safer computer shipments, and less hassle for our customers. As an added bonus, you don't have to vacuum up any Styrofoam peanuts after you get your computer either. |
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Below, you can see the difference between two ready-to-ship computers. The older shipping method is on the left, and the new foam corners solutions is the picture on the right:
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To find out which cases we offer this upgraded packing materials for, check out our configure page, and look for the 
icon next to each chassis selection. Place your cursor over the icon to read a note, which will tell you if we have created custom packing materials for that chassis.
We're excited to offer this shipping solution! Nothing is more frustrating than having a brand new computer arrive with a huge dent in the side, because of being poorly handled by a shipping courier. This new setup gives us the flexibility to continue to offer you choices in the configuring your computer, but with the added peace of mind and customer care that Puget Systems has aimed to deliver since day one.