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Packing Materials

When you're ordering your computer to be shipped across the country, something that should be carefully considered is shipping safety. Especially when going long distances, the bumps and jolts of shipping can be quite destructive!

Boxes That Matter

In an effort to provide the safest shipping possible, we have always used the best quality packing materials. However, with all the different sizes of computer we sell, a single solution is impossible to implement. As a result, we've invested in dedicated shipping solutions for our most popular cases.

Every computer is different, and we offer literally dozens of different case options, but we've been able to implement dedicated packaging for a great majority of our computer builds!

box comparison

As shown above, industry standard shipping boxes (top) are double-walled heavy cardboard boxes, while our custom boxes (bottom) are Triple-Walled!

No More Peanuts

The real gem of this project was developing a better packing solution than the packing peanuts we'd been using. The peanuts have done a great job, but they weren't the long-term solution we were really after. Although they provide great padding, they tend to settle over a long shipment trip, and don't provide the buffer we want by the time it gets to the destination. At the same time, it's also a mess for the customer to unpack.

outer box

Working closely with shipping industry experts, we developed our "foam corners" solution. The high-density foam we use provides cushion during small bumps, but has high elasticity, and will always retain its shape. We even tested the resilience by repeatedly dropping a 1,000lb pallet onto it!

The end result is a computer that's securely padded on all 6 sides, without a chance of the packaging "shaking loose" or "settling". This means safer computer shipments, and less hassle for our customers. As an added bonus, you don't have to vacuum up any Styrofoam peanuts after you get your computer either.

It's What's On The Inside That Counts

We do our best to pack the computer safely, as you can see above, but what about securing the components inside the computer itself? We start by using cases that hold components -- especially drives -- in place well, but we don't stop there. When there are heavy components that need additional stability, like large CPU heatsinks and dedicated video cards, we can use a variety of techniques to help hold them securely in place during shipping. These range from Instapak foam that expands to fit the empty space inside a computer chassis to custom-cut acrylic braces:

instapak foam

Availability

We're excited to offer these shipping solutions! Nothing is more frustrating than having a brand new computer arrive with a huge dent in the side or a loose component, because of being poorly handled by a shipping courier. The packing techniques described here give us the flexibility to continue to offer you choices in configuring your computer, but with the added peace of mind and customer care that Puget Systems has aimed to deliver since day one.

We use all the tools available to us to protect each computer we build, but not all of them are compatible with every system and chassis. If you have questions about what safeguards will be used on your specific order you can ask your technology consultant. In general, though, you can rest assured that we will do everything we can to make sure your computer is delivered safely - and if it does suffer damage in transit, our support staff is here to get it fixed promptly.