With Onsite Basic, you have immediate access to our support technicians who will triage the issue and determine the best course of action. If it is determined the issue requires repair, a third-party support technician will arrive onsite within three to five business days.
- Phone Triage with Dedicated Puget Systems Technician
- Third-Party Technician Onsite Within 3 - 5 Business Days
- Two-Day Parts Shipments