Customer Testimonials

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We know that your main concern lies in the integrity of the companies you do business with. Especially with internet-based businesses, it is often difficult to determine the true values and goals of your supplier. Here you will find Puget System’s customer testimonials. Entries from our customers are not restricted, and are audited only for inappropriate content. It is our goal to give you a clear picture of our service and product quality, straight from the mouths of our customers. We appreciate any feedback, positive or negative, that you have!

In addition to our own testimonials below, you can read about customer experiences with Puget Systems at other major review websites:

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Brian

Legacy Testimonial: 79

Simply the best site I found in my exhaustive search for custom building a PC. The site is very informative, and Jon was very prompt and helpful in answering questions before and after. And my stompin’ system runs great with no problems at all! Highly recommended. Best service. Excellent quality. Great prices. Thanks!

Lisa

Legacy Testimonial: 77

Great system! No problems with the system when I received it except for UPS caused problems. The case was a little bent, but obviously UPS’s fault. System runs great!

Brian Hoskins

Legacy Testimonial: 76

Nothing but good experiences with this company! I will insist that all my friends buy computers from PCC and not worry about giving them un-needed problems. I was thoroughly impressed!! Best web site, best service.

Ed Davis

Legacy Testimonial: 75

I have heard nothing but GOOD things about Jon and his company. He just does it RIGHT and for you to be more than happy with your new computer. If it were not for my kids, I would of bought from another company. But my kids said you really should take a look at Jon and his company. They are the BEST computer store around!
Thanks to them (my kids) I will configure a gaming computer with Jon’s help and put to the test.
Thanks Jon for you and your company being there for us 🙂

Chih Ming Tan

Legacy Testimonial: 74

What impressed me most about Jon was his almost perpetual availability! This company really lives up to its promises when it comes to customer service. The Live Help facility is simply fantastic and Jon answered all my emails to him promptly and patiently. Unfortunately, I was not able to purchase a system from this company, but if circumstances were different, this is surely the company I’d choose.

David Hochman

Legacy Testimonial: 73

Buying from Puget Computers was a great experience. I got what I wanted: a powerful machine at a reasonable cost, put together by someone knowledgeable and responsible who CARES that it all works together. And it arrived on time, in working condition, well packed. What more can you ask? I’ve already given referrals to other friends here on the East Coast and hope you will build your business here, Jon. We ourselves will be back soon when it is time to replace my wife’s computer.

Rick Swenton

Legacy Testimonial: 72

I ordered here because of the ability to configure in detail. I didn’t need speakers, monitor, etc. but I WAS interested in customizing down to little details. I dislike when the “big guys” (the competition) force you into a Celeron based system with onboard video that steals system RAM. Then they include a $3 mouse and $4 speakers and jack the price up. None of that stuff here! The systems arrived in a very timely manner, configured as ordered, along with the important stuff: Driver CDs and component manuals. Jon was very helpful and continues to rapidly answer my questions. I ordered two systems and they scream. From start to finish I am very happy with their customer focus and their knowledge. Price here is a great value. I probably could have gotten a few bucks off some of the components if I shopped around but I’m sure the bargain companies would not be as responsive as Jon was to me. There was one Sunday evening I was getting e-mail replies from Jon at 10:30 PM! I would not hesitate recommending this company to anyone and I will return again someday for another purchase, but not too soon, according to my wife.

Robert Plummer

Legacy Testimonial: 71

Great company to do business with. The prices are hands down lowest you’ll find for this type of service, especially with the “big boys” of the business. Jon put together a great machine for me, and accomadated the speakers I was looking for with no problems (they weren’t listed here as options). Had no major issues after getting the machine, and any minor ones were taken care of easily and quickly (even though I live across the country from Washington). I’ll definitely point any friends or family looking for a new machine this way. Thanks Jon.

Robert Kruger

Legacy Testimonial: 70

Your interface is awesome! I have never seen a custom computer website that you let people ask for a machine without keyboard, mouse, OS, speakers, etc. Your system builder workflows are easy to use, functional and customer oriented. Now if I can just get my wife to let me spend the money now that I have finally found what I really want!

Patrick Layne

Legacy Testimonial: 68

Rating: 10+++ Why?: Excellent response to questions before buying. Computer customized exactly how I wanted it. Good prices (I price-checked everything and found most prices very reasonable – especially since Jon configures, updates and tests everything). I built my last computer – not worth it for the time/headaches – let Jon build it for you! If you don’t believe me, go to Tom’s Hardware and do your homework. By the way…my new computer RIPS!!! Thank you!