If you’ve ordered a computer from a large manufacturer in the past, you know how they load it up with trial software, advertisements, and promotional materials. This kind of “junkware” is not only annoying, but can even slow down your computer! At Puget, we install ONLY the software you order from us. All bundled software that comes with your hardware is still passed on to you, but we do not install anything you didn’t order. That leaves you with a completely clean installation!
What we WILL do is make sure you have the most up to date installation possible. Your motherboard BIOS is flashed to the most recent version. All Windows security patches and updates are applied. We use the latest stable drivers provided by the manufacturer of each part. From start to finish, we make sure your machine is using the most current software available!
Read what our customers have to say about our OS installation!
Legacy Testimonial: 1291
Absolutely amazing customer service! Being able to see exactly what step of the process my machine was in, get pictures of it in process, thermal images, all the benchmark results, was all incredible. And when I received the box, it was very well packaged, with super clean cable management. These guys are pros, and now I see why my buddy recommended them so highly, and now I do to!
Legacy Testimonial: 1290
From start to finish, Puget Systems has exceeded my expectations for my new PC. I did a bunch of research before selecting Puget Systems, and boy am I glad I did. I got some great advice on my build from the sales team when first configuring my PC, and he helped me select the proper configuration for my use case. I also had a great experience with all the status updates while my pc was being prepared, built, tested, and shipped to me. I was struck by how detailed the steps were that were being described to me, and Puget Systems kept me very up to date with how the building and testing were going. When I received my PC, I was ecstatic that they gave me a clean install of Windows with none of the usual “bloatware” that comes with a prebuilt, they installed only the items I asked for. The PC was packaged very well, and arrived to my doorstep in perfect condition. One thing I love about my computer is it rarely makes noticeable noise, which is welcome indeed. I had some experience with their tech support as well, which I was so very impressed by. They treated me with patience and respect, and when the troubleshooting steps didn’t fix my issue, they gave me an option of sending the computer back so they could install the new part, but also gave me to option to install the new part myself, which I was what I elected to do. They sent me a replacement part right away, and gave me instructions on how to replace it. The new part worked perfectly. The techs were respectful, helpful, and proactive, walking me through the replacement. I can’t say enough about how kind and helpful tech support was. Since then, I have had zero issues. Everything is working as it should, and I am extremely happy with the purchase. I am super glad I picked Puget Systems, I had a far better buying and tech support experience with Puget Systems than with any other company I have done business with in the past. I would highly recommend buying a PC through Puget Systems.
Legacy Testimonial: 1289
I am an amateur photographer and videographer and bought my first Puget Systems workstation in July of 2011; I didn’t hesitate to come back to Puget when I needed to replace my first computer which ran perfectly for ten years, although I did replace components (graphics card, power supply, RAM, etc.) when necessary. All good things must come to an end and due to technology advances and so forth, I knew that I needed to upgrade the whole system. I went on to the Puget site and studied for some time all the blogs and articles that I could find relating to my specific needs, and so this time I didn’t feel the need for advice before ordering my workstation, as I had pretty well specced everything out. I would however advise anyone new to Puget to be confident in asking for help and advice–they truly are very honest and forthcoming and will definitely try to help you save money and not add anything that you do not need. Also, the first time, I had to have support with my graphics card and they quickly helped me resolve the issue and sent me a new one right away. As for the cost–yes, new quality computers that are powerful and dependable are quite expensive; if you are experienced with building your own equipment, you most likely will save money. But the expertise and professionalism at Puget made it a no-brainer for me– I am a 75-year-old granny geek myself and the quality I got here and the convenience was just so worth the expense. I am very satisfied with my workstation from Puget Systems and am assured that it is as futureproof as possible for me; I would recommend them to anyone, but most especially to anyone who needs a serious workstation computer not readily available in the usual marketplace.
Legacy Testimonial: 1288
Absolutely the best pc buying experience I’ve ever had. I’ve built my own computers in the past, but decided to go with puget systems after reading their documentation on best builds for Unreal Engine and seeing how much research, effort and care they put into their work. Everything about this purchase was better than I expected. This computer is really…. unreal! So quiet, fast and efficient. I’m just blown away at puget’s attention to detail on the whole shopping experience. Thank you so much. Will definitely be shopping again.
Legacy Testimonial: 1287
Our company does a lot of live streaming and webinars, and we needed a serious system upgrade after years of using a bare-bones setup. Because these events are live, it’s crucial that we get great performance and don’t have any slowdowns or bottlenecks on our side. We worked with the team at Puget to put together a fantastic livestreaming machine at a fair price. Three years later, we’ve driven millions of dollars of revenue through events run on our Puget box, without a single glitch or headache. Just a fantastic machine, and great buying experience.
Legacy Testimonial: 1286
I needed a system that could handle my Lightroom Classic and Photoshop workflows while meeting my very large storage and blazing fast access speed requirements. I could not be more pleased than I am with my new workstation! Puget Systems has far exceeded my bar, which was set very high. I have also been exceptionally impressed with the high level of professionalism, technical knowledge and quick turn-around time. I highly recommend Puget Systems and will be a client for life.
Legacy Testimonial: 1285
I purchased a Puget Systems workstation for photo and video editing and I couldn’t be happier with the experience. Because of the current pandemic and supply chain issues they say that they will be 4-5 weeks but they performed in less than half that time. Puget Systems kept me updated on the progress of my order and build with very meticulous detail. I always knew who was working on my system and what they were doing including benchmark results and pictures of the workstation and test results.
Legacy Testimonial: 1284
Dear Puget system team,
It’s with a bit of delay that I can finally give me and my brother’s feedback on your service and computer.
We are the Bazz Bros, artists based out of Los Angeles, originally from Paris France.
We are filmmakers, working in the film, music and advertising industries.
For the music industry, we have worked with every renown artist in France and Europe, and since our arrival here in LA 5 years ago, we’ve had the chance to produce, direct and post produce several music videos and live content for Artists such as Skrillex, Chance the Rapper, Travis Scott, Drake, Majid Jordan… We got lucky.
That is until the arrival of ‘the pandemic I shall not name’ and the consequences it had on the music industry… and us.
That’s when we decided to jump in the video game industry, basically the only industry that keeps on going, and is even thriving in the current situation.
That’s when we knew we had to get a new computer, designed for Unreal, but that would also increase our fire power for 4K post-production.
All our computers so far, and for the last 10 years, we’ve bought through a french company called Carri, an excellent assembler, we were so sorry to lose moving here.
So we started investigating to know if there was a US company working with the same attention to detail, the same goal of excellence.
That’s how we found you guys.
I can not begin to tell you how thrilled we’ve been with the whole experience your team has provided for us.
Your communication through the website and the newsletters (the only newsletter, by the way, that’s not strictly trying to sell me something, but makes me a more savvy consumer!) provides all the right information, doesn’t over simplify, doesn’t talk to me like I am 3 either.
We knew exactly what we wanted noticeably thanks to you… and we got it!
The mails you sent to tell us what was going on with our computer, when it would be ready, at what stage you were, the pictures you sent us of the built tower… We felt like we were getting a new baby! (I got 2 daughters, I know the feeling)
The packaging was perfect, the opening was emotional… It started within seconds and was put to work within minutes… We name all our computers (sentimental, I know) and we named this new baby/computer “Majestic”.
We’re working with ‘Majestic’ on a new video game for Sega, for which we do all the cinematics, and he’s been performing flawlessly, and is a joy to work with everyday.
We’d love to share some visuals and details with you guys, but the official announcement for the release of the game has not been made by Sega yet, so we’re under NDA.
Let us know if you’d like us to share some of the creations Majestic allowed, when we legally can.
Here you go… We want again to thank everybody at Puget, you guys rock, we’ll definitely recommend you any chance we get… and we’’l be back soon for new computer babies!
Have a great summer.
Nick & Yann Bazz
Legacy Testimonial: 1283
You guys are incredible… The attention to detail is mind-blowing — careful quality assembly and testing is *everything* for a PC. Everything from part selection, to testing, assembly, thermal imaging, personalized manual composition, cable selection, and shipping… just amazing, and very fairly priced for the service one receives.
I shared all the details of my purchase with my friends.
I just wanted to thank you all!! Puget Systems rocks!!
The system has shipped… I know I will be pleased when it arrives :).
Legacy Testimonial: 1282
I’ve had my PC from Puget Systems for a little over 3 years now. No complaints, and nothing but outstanding support (when I did need it). Although I did have an issue with 1 of the 2x 2080ti about a year later, they got a new one to me in less than 24 hours.
Speaking of great support that goes above and beyond; during my purchase, I mentioned I had a couple 1TB 2.5inch SSD’s and what shows up in my package? Extra cables to connect them! Which are about to come in even more handy because they sent me 4 extra cables and I’m finally at the point where I need more (internal, I’ve got tons of external) storage and can use those other 2 cables. On top of that I got my SLI bridge for free since they forgot to add it to my invoice. As such, I do wear my PugetSystem T-shirt as often as I can to give them some free advertising to make up for the free stuff, lol.
Was it expensive? Honestly, IMHO, not really, I mean my price tag was high, but I was also getting 2x 2080ti right after they came out. But given build quality and how few problems I’ve had with over heating (1 a couple months ago, and it was 100% my fault, I covered the exhaust like an idiot >_>), 1 hardware issue (2 years ago, GPU manufacturer problem, mentioned above), zero software issues and amazing support and sale experience, this has been one of my best purchases in my life.
I’ve use this PC for work, hobby and play, and I push it to it’s limits as often as I can, usually on the hobby side, as few games or work applications can touch it at this point in time. Huge AI network calculations and physics sims are it’s only real competitor. Oh and I guess games that don’t play well with SLI enabled, though that’s an Nvidia and game producer problem.
10/10 Will buy again! … Unfortunately probably not for a few years thanks to how powerful this system is … though maybe sooner depending on if I can get a business off the ground, but I certainly recommend Puget to any one looking to have a very high quality PC. My only regret is that I didn’t demand they laser etch a dragon on the side of it for the extra-cool factor, but the next one I’ll certainly try.
Read more testimonials from Puget Systems clients.