What problem are you experiencing?

Below is a list of online step-by-step troubleshooting guides that we maintain. These guides will help you methodically troubleshoot common issues. If you reach the end of a troubleshooting guide without resolution of the problem with your Puget Systems PC, you will be provided with contact info for our support department. If you would prefer to be walked through these steps over the phone, you can also reach out to us right away.

My computer will not turn on

This troubleshooting guide will help you to fix the most common problems that keep your computer from turning on. Answer each question carefully, even though the questions are very simple in the beginning!

My computer’s clock has been losing time

This guide will walk you through some troubleshooting steps to resolve some issues where the system will lose time.