A few months ago, I packed up my family and left the lush, green, and often damp area of Seattle for the warmth and sun of southern Utah. I still work for Puget Systems, but have moved into a different role where I spend my days gathering insight from customers on how we can continue to improve our products and service.
My job title at Puget is ‘Director of Inventory’, which is a fancy way of saying that I’m responsible for keeping track of any parts that aren’t currently inside a computer. Among other duties, I have the delightful job of arranging Return Merchandise Authorizations (RMAs) with our suppliers – just as our customers come to us for warranty support, we can go to our suppliers or the manufacturer to get defective parts replaced. It’s rewarding to see a stream of broken parts go out the door and come back in a couple weeks as shiny, functional equipment, but trying to get warranty support can also be one of the greatest hassles known to man.
Puget Systems builds custom PCs tailored for your workflow
Extensive in-house testing
making you more productive and giving you more performance for your dollar
Reliable workstations
with fewer crashes and blue screens means more time working, less time waiting on your computer
Support that understands
your complex workflows and can get you back up and running ASAP
Proven track record
check out our customer testimonials and Reseller Ratings
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