I recently finished reading the book, The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture. The book is a lot more compelling than that ridiculously long title. It includes a lot of inspirational stories, but I wanted to share one story with you along with the one rule found in the employee handbook.
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Puget Systems builds custom PCs tailored for your workflow
Extensive in-house testing
making you more productive and giving you more performance for your dollar
Reliable workstations
with fewer crashes and blue screens means more time working, less time waiting on your computer
Support that understands
your complex workflows and can get you back up and running ASAP
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