Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Purchased a Desktop Computer from Puget Systems after reading many reviews and testimonials. My experience during this process was exceptional. The computer itself is exactly what I was expecting. Workmanship was exemplary. I wish to thank the team (Terrell, Bryan, Beth, Brendan, Andrew and Kari) for their attention to detail, professionalism and keeping me informed during this process. This computer replaced a 12 yr. old computer and is rock solid. Although more expensive than many competitors, not having to worry about component or operating issues was worth it for me. I highly recommend Puget Systems for anyone contemplating a custom desktop. This is simply the best custom-built desktop available. It is quiet, very well built, and designed. Thanks again to Puget and their outstanding team of professionals.
William George sold me a Serenity Professional desktop, with Windows 7 Pro, in 2016.
It sits exactly 2 feet away from me in a quiet room. It is dead silent. Even under load, there is no fan sound.
It’s turned on at 5 am and turned off at 10 pm every day. It’s performed flawlessly.
The reliability and silence translate into peace of mind; take a bow Mr. George.
If you want best, look no further!
I have been purchasing from Puget Systems for over 8 years… and there is simply NO other company or service that even comes close to the quality and caliber of team members as Puget Systems! They are extremely proficient and helpful at every turn. They have literally saved my butt several times when I have run into issues! They are patient, knowledgable and always eager to assist, whether its helping with an issue with a current system, or helping you to spec out a new system! Impressive. Very impressive. 🙂 Thank you!
Legacy Testimonial: 1303
I have a 2016 Obsidian and throughout these eight years the tech team has been stellar in responding with my calls. Their hand off to each other is flawless and they are extremely competent and gracious. These are the kind of people we all dream of working with. The Obsidian still works great and my next computer (for Windows 11) will be from Puget Systems.
Legacy Testimonial: 1302
The only SI to use. They are very professional, quick, and keep you informed of everything during the order. Cannot recommend highly enough. Really fantastic machines.
Legacy Testimonial: 1300
After an accident which resulted it the loss of my data on one of my drives during repair, the fine folks at Puget Systems went above and beyond to rectify the situation. They really do care about customer service and retention. Even though I had lost considerable data they graciously compensated me with upgrades to my system that allowed me to get back to work better and faster than before.
Legacy Testimonial: 1299
I have set up my new Creative Cloud Desktop, and I am especially happy with the ease that Nathan guided me through installation of the 10GB NIC. Working perfectly. With an abundance of RAM-128GB, it is extremely fast. I set up the system from a saved back-up in One Drive and it all went smoother than any previous new PC setup. I am a lifelong fan of this great company.
Legacy Testimonial: 1298
These guys are phenomenal in every way. Puget is incredibly helpful and everyone seems to have insight as to how things work and they provide solutions to any computer problem. I recommend Puget to all my friends and co-workers.
Legacy Testimonial: 1297
I am thoroughly enjoying the experience of working on my new custom Puget Systems computer. It feels like I went from a Smart Car to a Ferrari – or from a sailing boat to a mega yacht! OMG! I should have ordered this a long time ago, but it’s just amazing. You and your team are incredible! This is so far beyond anything I could have hoped for. I remain most appreciative and cannot thank you and the team enough for what you do everyday for folks like me.
Jon Bach has always had an amazing vision for Puget Systems mission that few other high tech executives have these days. It was fascinating to watch each update and totally immerse myself in the entire process from collecting the necessary parts to installation and testing, then quality control and shipping.
Once received, I matched it the 32″ BenQ monitors, sat back in my Secret Labs Dark Knight gaming chair – and enjoyed the ride!
Again, I just can’t thank you and the Puget team enough for this unbelievable experience!! And it truly is a TEAM!
Legacy Testimonial: 1296
Puget built the perfect system specifically for my extensive use of Adobe Lightroom Classic. 350,000+ captures in the LR catalog, all with previews. I’ve never seen and used such an amazing build. Extremely fast and quiet! During the initial parts selection, all questions were answered promptly and thoroughly, and I was advised based on my requirements/needs. During the assembly process. I was appraised of each step along the way…. After assembly, extensive testing took place, including thermal imaging…. All this, and I actually received the computer ahead of schedule! First rate packaging, and even spares, including a couple of special requests for prewired tie-offs for installing a couple of prepared drives… After arrival, programs and drives were installed and 24 hours later, I was 80% up to speed…. 48 hours later, 95%. Smoothest migration/transition I’ve ever experience, all thanks to an outstanding build. Thank you to the whole team, and special thanks to Eli and Nathan for one on one assistance. Who could ask for more?
Read more testimonials from Puget Systems clients.