Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 322
I’ve gone through other custom computer builders before, and I must say that Puget Systems is far and away the most competent, timely and helpful organization I’ve ever dealt with.
I was able to switch out part of my order in the middle of the build without a problem. My computer arrived precisely when they said it would in perfect working condition. They had no problem with me wanting to install a video and soundcard (that Id already purchased myself), and upon first boot I found to my pleasant surprise that all the nifty ASUS monitoring software that I’d been searching for for days was already loaded.
I’ll absolutely be working with Puget again.
Legacy Testimonial: 321
Excellent!!!!! My computer was *TRULY* Quiet and hasn’t even come close to overheating!! They mean what they say… Perfect Service, Perfect Satisfaction… Email me anytime if you want me to back this up…
Legacy Testimonial: 319
i think you guys are great. you even gave me a call, took the effort to find my number, just to ask about the color combo of my case and drives. I hope you guys keep this up, i would certainly recommend puget to all my friends looking for a computer. now i’m waiting for my system. . . . which i’m sure will be great.
Legacy Testimonial: 318
Unbelievable! there is no other way to put this. Even the packaing was a pleasure to unpack. I cannot say enough good things about the people in Puget. I am an audio professional and needed a hi-end pc to handle todays audio tasks. There are quite a few companies that specialize in building computers for audio. Non of them are in the same legue as Puget. From attention to detail to possibilities to fast communication, and price.
Puget system is a first rate business. I have never experienced a better service in my life. The result? They got an advocate customer for life!
Legacy Testimonial: 315
Puget did an amazing job on my order – I highly recommend them to anyone looking to buy a top-notch custom PC.
Legacy Testimonial: 314
This is an excellent and very competent business. I am overwhelmingly pleased with my purchase.
Legacy Testimonial: 308
Puget Custom Computers was willing to accomodate the billing constraints of our large company, and did so in an efficient and professional manner. Every step of the way I was notified of any changes: communication was great.
Thanks,
Shawn Malott, MPH, CHES
Project Manager
Legacy Testimonial: 307
Everything was great. A really good company. Highly reccomend to anyone looking for custom built computers.
Legacy Testimonial: 306
I just received a desktop from Puget. Working with them was a great experience–they definitely did everything they could to work with me in order to build a desktop that I wanted, at a price that I could afford. The desktop itself is great, and I would highly recommend them.
Legacy Testimonial: 303
Purchased my first custom built PC from Puget. From the very beginning they answered every question with knowledgeable answers. My sales rep, Jon, walked me thru every step, called me with suggestions and questions, and followed thru with me until I received my machine. Received my dream machine last week and am amazed. It is perfect. Had to call tech support twice for minor setup questions and was put right thru. I am a Puget convert! Have never had a better less stressful experience ordering a computer.
Read more testimonials from Puget Systems clients.