Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 302
I shopped around for a few months, before deciding on Puget systems. They weren’t the cheapest, but they were the most helpful, the most knowledgeable, and I was thoroughly impressed with their feedback. When I actually started building my system, one of their Reps (Thanks Richard! ^_^ ) helped me every step of the way. I’m getting a wonderful PC that’s actually within my budget. Less than 48 hours after I emailed them the first time, I was contacted (via phone, no less!) and we spent around an hour discussing the type of system I wanted and my price concerns. Once I placed my order, I loved the fact I could track its build and see the benchmarks! Now it’s in shipping, and I can’t tell you how eager I am to get it! I’ll never buy a PC anywhere else, ever! Next on my purchase list is a laptop….and you better believe it’ll come from Puget Systems.
Legacy Testimonial: 300
Puget Custom Computers has to be one of the best online PC dealers out there. I literally was in awe of how perfect the customer service was. I had my quote (PC setup/configuration) for around 8 monthes and WHENEVER I had a question I could get it answered at latest within the next 24 hours and sometimes within the same day! This company not only has superb Customer Service but has an awsom selection of parts. They only will carry the best parts that they think will work with the highest amount of reliability and performance. Finnally I can get a GREAT PC that is custom made to my liking! Another thing that I liked was when I added something to my quote, If the assigned customer service rep that viewed your quote thought their could be a problem with that part (say if it wasn’t right fot you type of system) they would immediatly contact you suggesting you a better part that would better match your system. PCC is also outsanding in budgeting. Just tell them your target spending price and what you will be using the PC for, and they will give you a list of suggested parts that will be right for you.
I owe PCC a HUGE thank you to the whole staff, and if I ever need anothe computer, I will surely get it from them. THANKS PCC!!!
Legacy Testimonial: 299
Very quick service. My configuration was reviewed by Wilson Chau one hour and ten minutes after I submitted it.
Legacy Testimonial: 298
I must say that I am most impressed with Puget’s build. I just recieved my desktop today and upon opening the box, the first thing I noticed was the extremely professional wiring job. Rarely do I see such good work, and I’m into amp building, where good wiring is crucial. Great job guys! I’ll leave more feedback when I get a feel for its operation and reliablilty.
Legacy Testimonial: 296
This company never ceases to amaze me by their understanding and no nonsense way of dealing with everything. From the first day I called them they have provided me with quick, intelligent and courteous customer service. The product they provided me was way above standard and incredibly stable. I have owned 3 dell computers and have wasted hours on the phone dealing with Dell technical support and “robotic”customer service. It was a great day in my life when I discovered this company, and I will never look elsewhere for a computer again. This is the place you want to buy from. Stop looking and comparing companies and go build your system. I cant reccomend them enough.
Legacy Testimonial: 295
[The buying process was] smooth as silk.
Legacy Testimonial: 294
From this time forward I won’t even consider another company for my computer needs!
Legacy Testimonial: 293
I couldn’t be happier with my first laptop.
Legacy Testimonial: 291
The computer works perfectly and the customer service has been nothing short of a pleasure.
Legacy Testimonial: 288
I chose Puget Systems for their obvious integrity, expertise and service.
Read more testimonials from Puget Systems clients.