Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 287
I hope I live long enough to wear this one out so I can order another one from Puget.
Legacy Testimonial: 284
Great company, great service and great system… adds up to a 10++
Legacy Testimonial: 282
I have never had an out of box experience as smooth as with Puget.
Legacy Testimonial: 280
I don’t intend to buy a new PC system from anybody else, ever again.
Legacy Testimonial: 276
My rendering times are no longer painful, just short cat naps.
Legacy Testimonial: 275
I am very happy with the quick responce I got while trying to get a computer suted to my needs.
Legacy Testimonial: 272
This is the way building or ordering of computers *SHOULD* be done.
Legacy Testimonial: 270
I bought a high performance PC from Puget in July 2004 (P4C800-E, 3.2GHz, 1 GB RAM, ATI Radeon X800 Pro, Matrox RT.X10 video editing kit, Sound Blaster Audigy 2 ZS Platinum, etc.). The PC was set up beautifully. Puget’s staff answered my (many) questions about the machine before I finally placed an order. Shipping was very fast. I had a few questions after having received the machine and Puget was just as supportive after shipping as they were before. These boys run a very tight ship, are very knowledgeable and offer great service. While not the cheapest, I would venture to say that they are certainly the very BEST in terms of service and quality. When I need a new PC in a few years, I definitely plan on coming back to Puget.
Legacy Testimonial: 269
I would recommend Puget to anyone wanting a quality computer.
Legacy Testimonial: 268
I have had great service from Jon and the folks at Puget. They have kept their word on delivery of both my units, and, when one had a problem, thay have worked very hard to keep me informed about the issues and repairs. The unit is OKAY now, and I would highly ecommend them to anyone looking for a quality team and an honest effort to do the right thing. I will buy my next laptop from them
Read more testimonials from Puget Systems clients.