Drivers and Updates

It is very important for compatibility and performance that the latest drivers are used on a computer. When we install the operating system on your workstation, we use the latest stable drivers provided by the manufacturer of each part. We also update the BIOS on your motherboard and apply all available Windows security patches!

Please note – if you are looking for drivers for your existing Puget Systems workstation, follow these steps:

  1. Click on My Account in the upper right-hand corner of our website
  2. Log into your account
  3. A list of your orders and quotes will come up – select the order number for the system you need drivers for
  4. A summary of the parts on that order will come up – select the component that you are seeking drivers for (note that the motherboard will have drivers for any features that are part of it: onboard video, audio, networking, WiFi, SATA, chipset, etc)
  5. A page will open with information specific to that component – click on the Download Drivers button at the bottom of that page
  6. That will take you to the component manufacturer’s driver download page, where you can download the latest drivers

If you are unable to find the drivers you need, or would like further assistance, please reach out to our tech support team!

Read what our customers have to say about our drivers and updates!


Ambassador Fred J. Eckert
Raleigh, North Carolina

PUGET SYSTEMS BUILDS A FANTASTIC COMPUTER AND THEIR CUSTOMER SUPPORT IS WITHOUT EQUAL

Over the years I have purchased a fair number of PCs – at first from the best major brands, then graduating to custom builds as my needs increased because of my photography hobby. I have photographed many great destinations on all seven continents and for image editing I rely on only the best software programs, and they make big demands on a PC.
About two years ago it was time for a major upgrading. After extensive research, I felt I knew exactly what I needed. A couple of companies in our area who do custom builds told me I had made a great selection for each component and were anxious for my business. Problem was, I continued to learn more and soon concluded that I needed to make a couple of better choices. Which made me think that if these supposed experts missed things I felt a far-from-expert like me had figured out, it’d be a good idea to check elsewhere.
I feel so lucky that my search finally led me to Puget Systems. The sales agent who happened to take my call truly impressed me. He was extremely knowledgeable. And then…as I was trying to convince him that I absolutely needed a particular part that happened to be very expensive, he proceeded to very nicely explain to me why I’d be wasting money because it didn’t add anything I need that a considerably less expensive one would do just as well. Wow, I thought to myself, agents, especially agents for on-line companies, always try to sell you up – and this guy is selling down! Talk about getting an honest opinion!
I felt I could trust Puget Systems – and, boy, was I right. The computer they built for me was everything I had hoped for. It is fantastic. And they kept me up-t-date during every step of the process. Two friends who work as computer experts with highly regarded companies checked it out and told me everything about it was superb.
And then there’s the customer support: I have not experienced any that’s their equal. One example: When an update of one of my imaging editing programs was causing me problems, the company told me I needed to do things on my computer that, truth be told, I didn’t grasp and worried I might mess up. So I called Puget Systems and, while the problem had everything to do with software and nothing to do with my computer, a Puget Systems tech logged into my computer and made sure I correctly complied with what the software company said was required. In the two years I’ve had my Puget Systems computer I’ve had similar great experiences with their customer support.
You get my drift: If you’re looking for a great computer build that’s backed up by truly outstanding customer support, you can trust Puget Systems.

John Nicholson
New York

Exceptional Quality and Service!

I bought my first PC from Puget Systems nine years ago and it ran flawlessly for all those years. I have just taken delivery of a new machine and it is up and running without a hitch. A decade apart, the quality of the machines and the service are the same – outstanding. Both these PCs had to meet exacting specifications that would be impossible to obtain off-the-shelf. I have the peace of mind of knowing that every component is of high quality and matched to the overall configuration, and I know that if I have ever a question or a problem, expert assistance is a phone call or video chat away.

John Feola

Superb machines! Superb service!

Superb machines! Superb service! Puget Systems is the best!

Greg Watson
Ridgecrest

Awesome machine!

I’ve now had my Puget computer for nearly 8 years, and it’s still cruising! Order #147756. By far, the most reliable — and quiet — machine I’ve ever owned.

Lincoln Durham
Maynard

Beast of a Machine

Amazing build and amazing customer service and support. I will be using Puget for all of my render machine needs.

John Prendergast
Vancouver, BC

Best Machine To Date

Ordered my MTX machine a little while ago and finally got to put it thru the paces. Loving it, not only did it cut my work time down by 3/4 but it also didn’t come loaded with a bunch of 3rd party junk that is a pain to uninstall. My new desktop is just the right size to fit my space, does everything I want and more all while looking simple and purposeful.

Nathan did a few assessments with me as we made sure we got the right machine and case for my needs. He was super patient and professional with me. He was not pushy or eager when I told him I needed some time to think about it, as it was high in my price range. But when I got back to him a week or so later he was up to speed and had my quote set up. Everything about the specs and payment was super easy and straightforward.

A week later I was getting pics and benchmarks of my machine being built, it was delivered on time and in great packaging. Setup was seamless and easy. Not only did Puget send a great start up guide by email but once my system was running there is more set up guide e-booklets already pre-installed and ready for easy access. Creative cloud was also pre installed and with a little bit of money spent on cables I have the best Editing computer I’ve ever owned. There was no lack of high speed ports or documentation to know which ports have which speed limitations.

Thanks so much Puget Systems ! I will not hesitate to refer you to anyone I know. And thanks to Dustin @smartereveryday for the great tour that gave me the inside view on such a competent company !

Alexis Keenan Gist
Lafayette

Wonderful Service

My old iMac died sooner than expected so I reached out to Puget Systems after learning about them through School of Motion. I was very appreciative of their help. They answered all my questions and did so in a non-condescending manor, which I really appreciated. They helped me to select a machine that would support me in my current work, but would also be able to keep up while I grew in my industry and tackled larger and more complex projects. I also really appreciated the build updates that came through and how quickly they were able to put together my new system. They also offered advice on additional accessories such as monitors and speakers.

Through the whole process I felt confident and supported. My system arrived safe and sound over the weekend and I’m now up and running without issue and rigging up some characters as we speak.

Alan Simonson
Columbia, MD

Loyal Customer

I have purchased two systems now from Puget, and both are fantastic. Customer service from everyone involved in the process has been outstanding. Their expertise and recommendations are invaluable when designing a new system. I’ll definitely be coming back when needed.

Michael Placzkiewicz
Holland

Perfect System

I needed to upgrade my CAD workstation and all the prebuilt systems were not what I was looking for. Puget gave me a base system based on my preferences and allowed me to change the main components to my needs. This was extremely helpful and the system is exactly what I needed. Great company, building great systems.

Norris Feury
Seattle

Makes me feel like I built it myself, except for no problems

Purchased my last 4 systems since 2009, three gaming machines and one server, between then and 2023, my latest. I used to build my own systems, but got lazy and sick of issues. With Puget Systems, I’m picking the build, but they are doing all the work, plus warrantying it all. I’ve actually never had to contact them for warranty support – they have been absolutely solid. I have had several pre-purchase conversations and they are extremely helpful. Highly recommend!

Read more testimonials from Puget Systems clients.