Drivers and Updates

Well, I’m submitting my feedback as a customer now. I originally spied this web site among a few others of its type on the internet, and wondered if the testimonials were on the up-and-up, or if Puget was keeping only the good ones visible, as some of the bigger type computer companies invariably do for PR. I can say, that all I read is true of Puget, right down to the level of care that they have to make your system correct. Mr Bach even called me when a discrepancy arose in the formatting of the hard drive, and his answer was the correct one, after I further researched the issue. My machine came exactly as I ordered it, with all the books and cables and software as I requested. Fired it right up and everything functioned perfectly. I felt that I got what I paid for and at this point, am completely satisfied and would HIGHLY recommend Puget for your system needs. Thanks Wilson and Jon.

Gary Glantz
Accokeek MD

Reading a few of the testimonials, I thought that I would add another one for those skeptics and computer geeks out there that think they can do better than anyone else…
First of all, I am a computer geek. Second, I have searched on the net, around the U.S., and in my vicinity, and have found nothing that compares to the prices, compatability, and service that Puget offers. I have been working with computers for nearly 16 years now, (mostly hardware) and was, until recently, having a hard time finding a GOOD system for a GOOD price. I just recently priced and purchased a dual processor system from Puget for a minimal $1634. Even with my friends and business contacts that get things for next to nothing, I priced the same system for the cheapest I could find. The closest I came was nearly $1900!!! And that doesn’t even come assembled. That is just parts. So, my suggestion to anyone out there, is to trust in these people. They know what they are doing, they know what they are talking about, and they don’t give you the runaround like a few companies out there. You all know what companies I am talking about. Fast, efficient, complete, and very precise in making sure that you have a “perfect” system for you perfect needs. I don’t think I need to say anymore. To anyone who reads this, I’m sure you have the same attitude that I do, but tell everyone about these people.
Outstanding! I must applaud Jon and his most excellent team for doing the excellent job that they do. Enough said.

I still can’t get over the personal, courteous and excellent service we got from Puget Custom Computers. You guys are the greatest and we couldn’t be happier with our new systems if they cooked dinner, too!!
Thanks much,
Rp & Robin Myers

Puget Custom Computers site suggested considerable planning and foresight. I was equally impressed by their execution.

Jon Bach was VERY ATTENTIVE with a mother-board challenge and corrected the problems.

GOOD PLANNING, CONSULTATION, AND EXECUTION OF DIGITAL MEDIA MACHINE. ALL EXPECTATION EXCEEDED!

I highly recommend Puget Custom Computers to friend and associates.

Your company responds quickly and intelligently to all queries. Wilson Chau was a delight to work with, took a very personal interest in my wishes and helped me put a “dream machine” together. I have the highest respect for him (and for Jon Bach who also answered some of my questions) and have come complete faith in his knowledge, conscientiousness and integrity.

Puget has, by far, the best customer service I’ve ever seen. Jon Bach has already gotten enough praise from these testimonials, so I’m going to give Wilson Chau (who helped with my order) some praise as well. When I accidentally ordered a motherboard and processor that were incompatable, he let me know within an hour of the time I placed my order, and helped me pick a different motherboard. When one of the pieces of hardware I ordered dropped in price between the time I placed my order and the time it shipped, he went out of his way to take off the difference in price. If it weren’t for that, I might be complaining a bit about Puget’s prices (especially on cases). As it is, my only complaint is that they don’t offer financing; if they did, I probably would have spent about another $300.

It has been just about 2 months since I got my new computer and after the minor windows 98 problems I had everything is fixed thanks to you the help you gave me was wonderful and the computer is doing great thanks again.

Jeff

I am new to finding this company. I live in S.D. and have had a tough time finding a decent system for s decent price. Well, I must say that this company has blown me away!!! I have looked all over, and for what I want and what I can afford, this company certainly delivers more than what you ask for. Faster, better computers for better more reasonable prices!! What more could you want! I am looking forward to recieving the computer I will purchase form you!!!

I just can’t believe the incredibly low prices for such awsome computers! After today, I’ll never buy from anyone else! Also, the fact that the computers can be modified for anything is something truly unique.

I want to commend Puget Custom Computers and Jon Bach for technical support I received nearly a year after I bought my computer (first of two, that is). I had managed to corrupt my copy of Windows XP (due to no fault of the hardware) and needed to run the repair routine from the Windows CD ROM. Various complications ensued, and though I was having visions of expensive repairs (I’m on the East Coast), I called the company on Friday night my time. The business phone forwarded to Jon’s car, and during his commute (!) he walked me through a simple cabling change that allowed me to complete the repair routine successfully. On Monday he counseled me on a software download that let me restore full functionality to my video card, and all was back to normal (well, as much as XP is ever normal). All this help was skillfully and cheerfully delivered, and I never had any sense that anything else was a higher priority for him until I was back in operation. If you’re reading these testimonials, please understand you won’t match this level of service anywhere on the Net. Please consider giving this outstanding company your business. Thanks, Jon.