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Utility to backup, restore, or clear Adobe CC preferences

Written on February 28, 2020 by Matt Bach

Why clear application preferences?

Clearing application preferences is often one of the first troubleshooting steps when trying to fix a software issue, and in most Adobe applications can be done by simply holding down "Ctrl+Alt+Shift" when launching the application. However, if this does not resolve the problem, you may want to have a backup of your preferences that you can restore from. This functionality is not built into Adobe apps by default, so we created a small utility for Windows that can backup, restore, or clear application preferences for many of the most popular Creative Cloud applications.

This small .bat utility is extremely simple, and follows the guidelines that Adobe has provided to backup and clear application preferences for Photoshop, Illustrator, Lightroom Classic, Premiere Pro, and After Effects

How to use the utility

Adobe Creative Cloud application preference backup/restore/clear utility

The utility does not need to be installed and can be run from any location on your system. Simply launch it from your file explorer and it will ask you which application you want to manage the preferences for, then whether you want to backup, restore, or clear the preferences.

The backed up preferences will be stored in your user Documents folder within a "Puget Systems/Adobe Preferences" subfolder. If you no longer need the backed up preferences, you can freely delete this folder at any time.

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Tags: Premiere Pro, After Effects, Photoshop, Lightroom, Illustrator, Character Animator, Adobe, Creative Cloud, Preferences
Rob LaLonde

Awesome, thanks Matt!

Posted on 2020-03-10 15:31:21

Does this also backup workspaces? What about presets? Thanks!! Karen

Posted on 2020-04-10 19:11:52

Workspaces are stored in the preference folder, so they should be backed up. Presets I believe are as well. I'm trying to think if any of these apps store presets in other locations, and I don't think so. Premiere Pro and After Effects export presets may be stored in another location, but that is the only one I can think of.

Posted on 2020-04-10 19:27:06

Awesome! Thanks, Matt!

Posted on 2020-04-10 19:41:07

Does this include Bridge and ACR preferences and presets for Bridge?

Also, my PS CC Actions folder is empty. Yet I have quite a few actions. Where are actions currently located?

Posted on 2021-01-04 16:47:22