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echo

A tiny Intel Kaby Lake PC for home or office.

Puget Systems Professional Advice

Jon Bach (President)
Jon Bach (President) Says:
It is very handy that you can VESA mount this PC to the back of a monitor. If you need an internal optical drive or a more powerful CPU, then you should look at the slightly larger Echo II.
Wilson Chau (Customer Service Manager)
Wilson Chau (Customer Service Manager) Says:
I use the Echo I for my HTPC system at home. Awesome for streaming Netflix, Amazon Prime, Youtube, watching downloaded video, and surfing the Net. I'd look at the Echo II if you need a little more power and a DVD/Blu-ray drive.
Jeff Stubbers (Technology Consultant Lead)
Jeff Stubbers (Technology Consultant Lead) Says:
This Puget Echo is our smallest system. This system does not come with space for a built-in optical drive. If you do choose an optical drive on the customize page, it's important to note that it is an external USB optical drive.
Chris Stephens (Vice President - Operations)
Chris Stephens (Vice President - Operations) Says:
The Echo I is an excellent system for those situations where you want the computer to get out of the way. You can mount this system to the back of any monitor with a VESA mount, which many do. If you need a DVD or Blu-Ray drive, go for Echo II. But first consider, when was the last time you used an optical drive?

Echo Media Coverage

This page details some of the more prominent media reviews and features that have been done.
Do you see a feature on Puget that is not in this list? !


NeoFight.tv

Neo Fight

June 14, 2010



See their original post at here.

Smart Computing

Smart Computing

May 1, 2010

Quote: Puget Systems is a boutique PC builder that provides documentation for every step of its quality control. For example, Puget's Quality Control Sheet lists six categories of checkpoints, most with around 10 tests under each category. Puget lists the employee who completed the check, the date it was performed, and the time the test was certified. Puget also goes a step beyond by providing you with the benchmark and performance tests, so you can be assured that the computer meets the expected performance.

Read the full review here.

Test Freaks

Test Freaks

March 3, 2010

Quote: The Puget Systems Echo I is a virtually silent small form factor home theater solution. The sleek Antec case pairs nicely with most home theater equipment. The system is well ventilated to keep its components cool. It easily handles 1080P video output as well as high def audio. The low power Atom processor uses approximately 35 W meaning the system left running uses less energy than most light bulbs.

Read the full review here.

HD Nation

HD Nation

October 13, 2009

Quote: Lots of folks have been asking about Nvidia's Ion, essentially a GPU for the Intel's low power Atom CPU. The folks over at Puget Systems were kind enough to loan us one of their Echo I HTPC boxes with a Blu-ray drive inside... watch the video to find out it did with 1080p video!



Watch their full video here.

DVICE

DVICE

September 9, 2009

Quote: Having a PC in your home theater gives you terrific advantages, particularly when there's a Blu-ray player inside. The Puget Systems Echo 1 shows that a fast PC in your home theater doesn't have to be noisy, bulky or expensive.

Read the full review here.

Coolness Roundup

Coolness Roundup

July 8, 2009

Quote: I was amazed by this! This thing has tremendous power. It can play back 1080p files, perfectly. It can decompress .rar files quickly. I thought this was going to take forever. Flawless playback. Firefox 3.5 runs perfectly, quickly, beautifully. 7.1 surround, HDMI in the back runs perfect.

Listen to the full review here.

Read what our customers have to say about Puget Systems!

While reviews and awards from major publications are great, nothing speaks louder than the words of our customers.

feedback author avatar

Rod Nakamoto

From Torrance

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 3 months ago

"The best buying experience I have had in ANY industry. The essence of making a large online purchase is centered around communication. Puget Systems surpassed my expectations with constant and detailed communication. I NEVER had to inquire about a delay or any other issue because each phase of the buying. parts gathering, assembly, testing and QA was communicated nearly in real-time. I've been working in technology for nearly four decades and worked with hundreds of manufacturers/distributors for a variety of components and assemblies as well as finished products. The icing on the cake, is that the end product works as expected and better than advertised. Kudos to a well-run organization that cultivates loyal and repeat customers. I know I will be buying all my future computers from Puget Systems"
feedback author avatar

William Murray

From Tampa, FL

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 months ago

"I have nothing but positive things to say about my entire experience from the initial research phase to the ordering process to feedback on the system's build, benchmarking and shipping, and finally to follow up questions. I decided to purchase my new computer from Puget Systems because I was impressed with the company's ability to tailor-make a system that matched my software needs. I also wanted the customer service experience to be excellent at all stages of the process. I have not been disappointed at any point in the process. The system arrived a day early (from the projected arrival time) and worked as advertised right out of the box. When I called support and asked about adding two more drives to my build, the service personnel (not the techs) were able to call up records about my particular build so that they could give me precise directions about how to make the changes I requested. The support people at Puget Systems shipped me the necessary cables and brackets at no further cost to me and talked me through the installation process. Everyone I talked to was able to pull up my build and all were knowledgeable about what to do. It was a thoroughly satisfying experience. No one treated me like an idiot, everyone was patient, and all were effectively helpful. Well done! When I need to buy another specialized system, I will definitely contact Puget Systems first."
feedback author avatar

William Mapes

From El Paso, Texas

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"This is a very well organize company with outstanding customer service support . I was very impressed with the way you are kept inform of the progress and can follow your build. Customer info that is provided by the company is above and beyond what I have seen else where. Shipping packaging for my computer shows how far the company goes to satisfy the customers and protect their investment. I am extremely happy with my computer and know I received a very high end quality machine."
feedback author avatar

Kenneth Walter

From Zionsville, PA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 7 months ago

"I had a very positive experience with Puget Systems. It was really neat logging into my account every day and following the building process for my system.I also enjoyed seeing photographs of the completed build before it was shipped to me. I love my new computer, it runs even better then I was expecting and the build quality is top notch. Thank you Puget Systems!"
feedback author avatar

Tim Harwell

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 9 months ago

"The customer service and knowledge that Puget systems has is incredible! I was able to speak with Jeff today and he took the time to answer all of my questions, take the quote that I had and offer tweaks and upgrades that I would never have know to ask for. Puget is the best!"
feedback author avatar

Stephan Dolezalek

From Portola Valley

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 9 months ago

"Puget Systems is a very bright light in the otherwise dark and unfriendly world of customer support. They build great performing systems. They know their stuff. Most importantly they treat their customers in a very special way -- they acknowledge that you time is important. Today was good example: even though the tech support team was busy, the sales person that answered my call simply jumped in and got the service call started. When I later had to call back and my service adviser was on another line, the person who answered the phone didn't say "let me have him call you back." Instead they simply looked up the status of my call, jumped right in and walked me through the problem -- which turned out to be a failed monitor part; not Puget system's fault. This type of customer service is really hard to find and is even better from a Company that starts by building the best PC systems! Thank you!"
feedback author avatar

Jared

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 11 months ago

"I've bought a few custom PC's before, and Puget went above and beyond all expectations and experiences I've had with other companies. They helped me find exactly the right computer parts that were specifically tailored to what I wanted to get out of my PC within my price range. They also explained which parts were better for which price and why in great detail when asked. They had very frequent step by step updates and comments as my system was being built, and the thoroughness they put into every step was easy to see. My PC arrived well packed in perfect condition, and was of exceptional quality. I couldn't be happier with how Puget handled my order."
feedback author avatar

Joseph Motto

From Eau Claire

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 12 months ago

"I first purchased a desktop computer from Puget Systems in 2013. Over the next five years it performed beautifully, and when I had any minor issues I found the support staff at Puget to be readily available, knowledgeable, and most pleasant. That responsiveness was a major factor in my return to them when I decided recently to move on to a new desktop. The transition to a new machine was not an easy one for someone like myself who is not tech-oriented and once again support was immediately available in assisting me in that process. I have no reservations whatever in recommending Puget System to anyone who might ask."
feedback author avatar

John

From New Mexico

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon one year ago

"Puget Systems is the best of all the companies I have ever dealt with. I have experienced a great attitude, quality, attention to detail and excellence when I purchased my desktop. They have made me feel like I am part of the process.

Starting with their recommended system for Photoshop, two phone discussions led to my upgrading and subtracting items from their baseline system. The phone representatives were very straightforward, knowledgeable and helpful. They did not advise me to spend money for the sake of spending money; the goal was value for each item and, indeed, they pointed out one key area where a very modest change would significantly increase productivity. Thankfully they did not come across as salesmen.

As the unit was assembled, performance tested, examined in quality control (including a heat IR photo and a temperature graph, performance testing and 44 BIOS setting photos) and prepared for Fedex ground shipping I received informative updates. I placed my order late on a Monday and it was delivered to my home (1500 miles driving distance) Saturday of the following week. The boxing was impressive and the unboxing instructions were very thorough. A 3 ring notebook with performance testing results, original CD’s and recovery USB drive was included along with various cables and instructions for their use. And they also included extra hardware for potential future upgrades.

Nice complementary polo shirt. And I appreciated their complementary installation of my software preferences.

The desktop is very quiet (air cooled). A nice touch was a 3 week checkup email asking for comments and if I needed any assistance. The performance is superb and Photoshop works so smoothly. After using the computer for 3 weeks I’m very pleased with it and brag about it and Puget Systems to my friends."
feedback author avatar

Rob Pannoni

From San Francisco Bay Area

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon one year ago

"I've bought a lot of computer equipment over the years. But I've never had an experience quite like dealing with Puget Systems. It's not just that the computer itself is stellar (although it is). It's the confidence that comes from dealing with a vendor that obviously knows their stuff and the ability to customize every detail and still get a system with the fit and polish of an off-the-shelf product.

I used to assemble computers from parts in the early days of the PC industry. I briefly considered purchasing parts and assembling a system myself to save a few bucks. Then I had a flashback to the endless tech support calls with parts vendors, the RMA numbers for returning defective components, the Russian roulette of whether a given set of components would work together seamlessly, browsing user forums trying to determine why I was getting some random error, etc. I decided that I am not a masochist. Dealing with a vendor who knows the current technology, has experience with the quirks of each component they use, and knows which components play well with others is invaluable. Add to that the thorough testing they do (which they share with you) and the overall buying experience and I would buy another system from Puget in a heartbeat.

I purchased the Serenity Pro system. It is as-advertised--so quiet that I have to check the light on the power button to see if it's on. Speed, build quality and delivery were exactly as promised. I couldn't be happier with a computer purchase."

Read more testimonials from Puget Systems clients.

Read all customer testimonials.