The perfect combination of high performance and low noise.

Puget Systems Professional Advice

Jon Bach (President)
Jon Bach (President) Says:
We've been building quiet PCs for years, and this is my favorite. It is amazing how much performance we can get into such a quiet workstation. If you're in the Seattle area, come by and check it our for yourself. You'll never go back.
Jeff Stubbers (Mr. Customer Service)
Jeff Stubbers (Mr. Customer Service) Says:
The Puget Serenity Pro offers great performance potential, depending on your component choices, all while dampening the noise of these components as much as possible. When looking for a computer that offers both performance and quiet, then the Serenity Professional is the configuration I would recommend.
Brett Nordquist (Customer Happiness Engineer)
Brett Nordquist (Customer Happiness Engineer) Says:
Maybe more than any desktop we build, the Serenity line epitomizes what Puget Systems is about. Through much trial and error, we've engineered a powerful but quiet computer that doesn't scream, "LOOK AT ME!" This is the computer is spend my days on.
Chris Stephens (Vice President - Operations)
Chris Stephens (Vice President - Operations) Says:
The Serenity Pro is a great way to find the sweet spot between power and silence. The case has as elegant monolithic look and the hardware is whisper quiet while providing power for demanding applications. Most customers tell us they can't hear the system over the other noises in room.

Reviews from Reseller Ratings

Serenity Media Coverage

This page details some of the more prominent media reviews and features that have been done.
Do you see a feature on Puget that is not in this list? !


Toms Hardware

Toms Hardware

November 10, 2015

Quote: With 1,952 votes, Puget Systems' Serenity deserves an honorable mention for its fourth-place finish in our Skylake System Builder Sweepstakes. Although this doesn't earn the company a Reader's Choice award, it's worth noting that the Serenity was one of the most powerful, quietest and smallest submissions in our contest.

Read the full review here.

ChannelPro Network

ChannelPro Network

October 8, 2015

Quote:Put it all together, and Serenity is an impressive machine. Puget has clearly put a lot of thought into what it takes to keep this PC not only quiet, but cool in the process.

Read the full review here.

Fractal Design

Fractal Design

August 31, 2015



Read the full report here.

Mashable

Mashable

February 17, 2013

Quote: So we search for the perfectly silent yet enormously powerful PC. And Puget Systems delivers: a quad-core machine with extraordinary power, a fast, quiet solid-state drive and a graphics card that can handle just about anything you throw at it. And it does all that with complete silence. Sure, it makes some sound, but you can't hear it unless you place your ear directly on the PC case itself. In other words, there's no way for this PC to be any quieter.

Read the full review here.

PCWorld

PCWorld

February 6, 2013

Quote: The good news is that the stealth ninja of performance desktops is equal parts stealth and ninja-the Serenity Pro is both super-quiet and an excellent overall performer.

Read the full review here.

Silent PC Review

Silent PC Review

December 10, 2012

Quote: The Puget Serenity Pro SPCR Edition easily qualifies as a Certified Silent PC. The measured sound pressure level of 11.5 dBA@1m at idle and 15 dBA at full system load and 30*C room temperature is very impressive and unprecedented.

Read the full review here.

Tekzilla

Tekzilla

November 22, 2012

Quote: The Serenity Pro is really really gorgeous. It is a full blown gaming rig and it is designed to be as silent as possible.

Fast forward to 18:55


Silent PC Review

Silent PC Review

November 10, 2011

Quote: The Puget Serenity Mini SPCR Edition is just as silent as the Serenity, SPCR Edition v.3. The measured sound pressure level of <11 dBA@1m at idle and not quite 13 dBA at full system load is at the same level as any fanless PC with no moving parts; the fanless PSU alone will emit enough electronic noise at full load to match this SPL.

Read the full review here.

PC Perspective

PC Perspective

November 2, 2011

The Serenity HTPC wins an "Editors Choice" award!

Quote: If you are looking for a quiet system to add to your home theater, and don't need gaming as one of the features, then we would highly recommend looking to Puget Systems and their Serenity line of systems.

Read the full review here.

Maximum PC

Maximum PC

August 3, 2011

Puget Systems earns a 9 out of 10 score with the Serenity Mini!

Quote: Is the Serenity Mini really that quiet? Yes. The rig is dead silent, which is more of a mind-bender than anything. You expect a system running at 4.5GHz to make some noise, but this is a black hole of silence.

Read the full review here.

G4 Attack of the Show

G4 Attack of the Show

April 6, 2011

Quote: One of the main reasons Puget Systems used this case is because they can make it practically silent, even when you're playing games and it's amazing how quiet it is. We even brought in a decibel meter just to see how loud it is; this is easily the quietest gaming PC we've ever reviewed. It's got a lot of padding in the case to make it quiet, and the fans spin slower than usual, but we didn't have any problems with overheating at all while we were playing.

Read the full review here.

CPU Magazine

CPU Magazine

March 18, 2011

The Serenity Home Theater offers the best of all combinations for an HTPC; it's designed to fit in with your home-theater equipment, exceptionally quiet, and capable of playing back all kinds of media. Add a dual HDTV tuner and you've got yourself a complete entertainment center companion.

Read the full review here (page 33).

Tekzilla

Tekzilla

March 15, 2011

Puget Systems sent us one of their super quiet Serenity custom HTPC builds for testing. Find out why Rob's so impressed by this machine (and its Core i5 2500K CPU), and some advice on when to buy and when to build in the video!



Watch the full review here.

Mashable

Mashable

February 19, 2011

Quote: Even when I transformed our Midwest Test Facility into a completely silent environment by shutting down everything that makes even the slightest noise, including the refrigerator and the heating system, I still could not hear a peep emanating from of this PC.

Read the full review here.

Anandtech

Anandtech

February 10, 2011

Quote: Puget Systems clearly thought the Serenity from the ground up, and there's some careful consideration going on here to ensure the quietest system. This is a smart design if ever I've seen one, and you can't argue with results: Puget Systems set out to build a silent computer and they've achieved it. The Serenity runs, under load, quieter than most laptops I've tested run at idle. We can't test the noise level because it basically sits beneath the noise floor of my apartment complex and I just don't have gear sensitive enough to pick it up.

Read the full review here.

Silent PC Review

Silent PC Review

January 17, 2011

Quote: The Puget Serenity i7 Sandy Bridge SPCR Edition extends the tradition established by the previous iterations of this PC. It is superbly assembled, provides better performance and draws less power than its predecessors, and remains extremely quiet in our test conditions.

Read the full review here.

FutureLooks

FutureLooks

October 11, 2010

Quote: The Puget Systems Serenity system is an inaudible work of art with innovation attributed to their process for selecting a unique combination of components for the task.

Read the full review here.

CPU Magazine

CPU Magazine

October 1, 2010

Quote: Puget, the builder makes sure that you know what was done step by step when building your custom PC. After we configured our Serenity Mini, Puget immediately began assembling it and provided us a Web link where we could track the system's progress in real time, including during the benchmarking process. And when the Serenity Mini was ready to be sent out, Puget sent us photos of the finished product.

Read the full review here (page 6).

Silent PC Review

Silent PC Review

September 29, 2010

Quote: Our hats are off to the Puget development team for their pursuit of excellence. Puget's SPCR-certified Serenity PC is a truly well-crafted high performance computer at the cutting edge of silent computing.

Read the full review here.

TweakTown

TweakTown

August 25, 2010

Quote: We didn't have a decibel meter on-hand when we were testing the Serenity, but let's put it this way; even with the Serenity sitting at ear-level on top of a desk, any noise the machine might have made was drowned-out by the humming of a refrigerator down the hallway. This held true even when stressing the system with intensive gaming and encoding tasks.

Read the full review here.

PC Perspective

PC Perspective

August 6, 2010

Quote: Puget came to us just a couple of weeks ago with another unique system. This time, rather than focus on raw performance, the engineering and design teams decided to make a gaming machine as quiet as possible using currently available components and a little elbow grease. Thus, the Serenity was born and with the help of the guys at Silent PC Review, we have a CrossFire based gaming rig that was was never audible over our ambient noise levels.



Watch and read the full review here.



See their full podcast here.

Tekzilla

Tekzilla

July 2, 2010

Quote: Loyd Case is back! He has been reviewing the Puget Systems Serenity, a sub-20dB gaming machine. That is seriously quiet! More the DIY type? Loyd has the word on how to use components like the Gelid Tranquillo CPU cooler, the Antec P183 case and CP 850 PSU in concert with Acoustipak foam to build your own super quiet PC!



Watch the full review here.

Silent PC Review

Silent PC Review

June 18, 2010

Quote: The Puget Serenity is a welcome addition to SPCR-certified silent PCs. It is a carefully crafted high performance computer that compares well with any other computer of similar components in mid-2010, with an acoustic footprint that is very small. The noise of this system will hardly be audible in many environments, and certainly not in any ordinary office. At the same time, the Serenity is as well cooled as any PC around, which bodes well for a long and stable usable life.

Read the full review here.

Boing Boing

Boing Boing

January 7, 2010

Quote: On the outside, it's a classy, if nondescript Antec case. Inside, however, it's calmed with acoustic foam panels, dampened screws and other vibration-reducing handiwork. And while Puget's online configurator lets you change most components, it defaults to selections tested for quiet operation. The result is a pleasing murmur, if not complete silence...

Read the full review here.

Silent PC Review

Silent PC Review

June 30, 2006

Quote: Once again, Puget Custom Computers has delivered an exceptionally quiet system - this time at a more reasonable price. As shipped, the system is as quiet as any system we've built on our own, and probably faster.

Read the full review here.

Read what our customers have to say about Puget Systems!

While reviews and awards from major publications are great, nothing speaks louder than the words of our customers.

feedback author avatar

Carena Pooth

From Poughquag

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon a month ago

"I would recommend Puget Systems to anyone looking for a computer that is built to meet their specific needs AND built to last.
I purchased a custom system from Puget in August 2014. I wanted to wait a while before writing a review. Well, here we are 3 years later and I am finally writing that review:
I could not have had a better experience. Before I found Puget Systems, I had been buying computers since the 1980s, always well known computer brands. That was not a bad approach for the most part, but I now knew that I wanted a system that had the performance I needed for my workflow without the unnecessary bells & whistles aimed at gamers and without all the bloatware that comes with most computers from the big brands. At the same time, I wanted to feel comfortable that I was making the right hardware and software choices and that I'd have the necessary support if something went wrong.
So I started researching my options online and came upon Puget Systems. I was impressed by the detailed information they provided on their website -- not only about their product, but about their company, their philosophy, and their people (those PEOPLE are a huge part of their success). In addition, there was a ton of information about computers on their website. This information helped me understand what I really needed to focus on to best meet my needs. I started configuring a system and was impressed with their dedicated support during the sales process. William George was very responsive to my many questions via email, making recommendations on what I'd need without overselling in any way. In fact, he convinced me to scale back my choices on a couple of things in order to save me some money. Once we had settled on all the specifics, I loved getting photos of the system before it was shipped. Even more, I loved getting a binder with photos, a video, and excellent documentation and test results for MY unique system when the computer arrived. I still have that binder right next to the computer, so that it's handy when something breaks. But nothing has broken and I've had no need to contact Puget. The system is still performing very well. The Puget website is still chock full of useful information that was never presented by other sellers when i bought other systems.
The biggest risk for me to consider was that Puget is so far away and if something went wrong with the hardware I could be stuck for a while. I was given the option to purchase an onsite support contract. But I had decent backup systems, both online and offline, and another computer I could switch to in a pinch, so I decided not to buy the additional insurance. Fortunately, I have not had a need to test my backup scheme in spite of my heavy use of the system for the past 3 years.
I repeat:
I would recommend Puget Systems to anyone looking for a computer that is built to meet their specific needs AND built to last."
feedback author avatar

Kendra Yourtee

From Seattle

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon a month ago

"System arrived early, in pristine condition. The cable work was the best I've ever seen! And the problems I had (which I caused) were swiftly fixed. The customer support is top notch.

Seriously, this is a GREAT experience. Kudos to Puget Systems."
feedback author avatar

Sai Nayar

From Springfield MO

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 months ago

"I just received my Puget System PC today. I must say that from start to finish it has been an incredible experience. Never have I experienced such top notch customer service! Emails are answered promptly. The meticulous detail involved in the builds are impressive. I had a lot of customization requirements and all was accomplished without difficulty. I had a previous frustrating experience with another large PC builder and while they tried to do the best they could I ran into a lot of difficulties and the lack of communication was a major issue. No problems like that here. I feel that if I do run into problems I can easily get the answer from Puget Systems and have full confidence in them. They really make you feel special and the transparency with giving you all the details of the build as its happening as well as pictures of the bios and of your system with thermal imaging etc is quite impressive. Also, the system is so quiet. I am thoroughly impressed with the company and Jeff Stubbers for all his help. I am a customer for life!

Sai"
feedback author avatar

Alison Green

From Newport News, VA

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 months ago

"Puget systems made the process of purchasing a system very easy! I was looking into purchasing my first computer system. I am not very savy with all the components that go into a great system, but Puget walked me through it every step of the way. In particular, I worked with their representative Jeremy. I told him exactly what I wanted out of the system, as well as my budget. He came back with a few suggestions on what would best fit my needs. There was not any pressure at all throughout this process. I had every question and concern answered confidently. I will definitely go back to them for any computer needs in the future!"
feedback author avatar

David Aslesen

From Orfordville, WI

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 months ago

"This is the first one of three video workstations that I've bought in the last 10 years that is acceptably quiet. The other two I've bought from other vendors had fans that ended up sounding like tanks. I did go with the quiet fans and case modifications just to be sure, but it would probably be quiet even without those. Excellent, relevant research articles and advice. Fun to see the 'real-time' progress in assembly and test. Would definitely recommend."
feedback author avatar

Paul Duncan

From Newfield, NY

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 4 months ago

"My experience with Puget Systems has been the best in about 35 years of buying or building personal computers. Configuring a system on the web site was easy using the extensive information and expert recommendations for each component. The smart system designs optimize power, sound, and heat management. The detailed status updates as my system was being built was quite interesting--I got to virtually look over the shoulder as the build, configuration, test, and burn-in steps proceeded. All performance test results are available for viewing. My very well-packaged Serenity system arrived in perfect condition and powered up off the fast SSD drive (a first for me). It took less than a day to migrate 50,000 images and a few dozen applications and everything is working perfectly and quietly. I confidently recommend Puget Systems to anyone looking for a custom system in this class."
feedback author avatar

Francis Speranza

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 6 months ago

"When I first saw my new Puget next to my other computer it looked like a little guy sitting next to a weight lifter, what a unit. This is just the first couple of hours working with the Spirit and it is going well, extremely fast and soooo quite. This whole experience with Puget has been nothing short of excellent, right from talking to Wilson to get the build correct, to the status updates, to the professional binder that comes with the computer, to the excellent shipping and packaging to protect the computer during shipping. Excellent job!!!"
feedback author avatar

Bobbi McDonald

From Post Falls, Idaho

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 9 months ago

"I am so amazed by this company. I wasn't sure exactly what I wanted and I was able to talk to someone who guided me in the exact computer that I needed. Then after I ordered it, their web site kept me updated to exactly what they were doing during the building stages, and through it all. It didn't take more than just a few business days to have the computer built. Then when they shipped it, it arrived in just 24 hrs. It was tightly package, and had no damage. It is sharp looking and works amazing. I am so excited to get to know my new system. I just got it today in the mail, and it is put together here in america. Thank you to Puget Custom Computers!"
feedback author avatar

Michael

From Salt Lake City

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 9 months ago

"I'm not so much a PC guy. I use one because I have a business-critical application that just doesn't display well in a virtualized instance of Windows running on my Mac. That makes it a very expensive app. Windows has improved a lot recently, so other than the duplicate costs of redundant platforms, I don't mind working in Windows.

My current outdated machine was made by a local boutique PC builder, now out of business (along with my "life time" service warranty). I've had enough of Dell and HP for a life time, so I researched boutique builders again-but this go I wanted to find one a bit less "boutique," and one with real service chops.

After exhaustive research, I decided to give Puget Systems my business. They compete in a commodity business where others make their margin selling the perception of top-shelf quality but delivering something less to make their margin. Puget curates hardware components with the end in mind.

If you take time to lay it out in a spreadsheet, it makes sense. With the law of large numbers at work, putting enterprise quality gear in a computer pays off in the end by generating fewer support tickets. It's kind of a virtuous cycle-better design and parts today means less support burden later. While it seems like simple math, it requires uncommon foresight and character to shift your profit margin to the end of the business cycle.

Like any business that survives, Puget experiments and iterates creating seemingly minor innovations. Keeping copious records of which manufacturer's parts have longevity and which ones generate fewer support calls, they gain organic efficiencies.

The omnipresent threat to computers is heat, so Puget manufactures their own fan mounts. Instead of using the case mounts for the fans-the ones all other computer builders use, farther away from the heat-they design and manufacture their own fan mounts enabling them to locate fans directly next to the heat source (CPUs and GPUs).

This yields two huge benefits: first, your computer operates under a lower stress load bolstering durability and secondly, the computer runs significantly quieter because Puget perches the fans right where they're needed-they spin at a lower rate and less often. End result is a computing experience that sounds more like you're using a solar-powered calculator than piloting a fighter jet (every computer I've owned). Puget pursues noise like doctors nag us about cholesterol.

While their web site is decidedly not "web 2.0," I found the online ordering and fulfillment process more articulate than any e-commerce transaction I've ever had. My order had its own status page detailing every component. With all other transactions, there's a communications gap between the checkout cart and when Amazon delivers your box. Not with Puget.

They show you each step: staging, assembly, installation, quality assurance, final preparation to packing and shipping. Each major step has dozens of discrete work flow tasks (read anal) that must be completed in sequence-and it's all tracked online for the despotic, overlord, control freak in all of us. I changed part of my order, switching to a less-popular CPU. It was a one-day order cycle, and I was able to track it from a staging bin to the production bench.

Every aspect of the build is captured to your status page as well as being documented in an extensive build log including beauty shots of the end product and screen captures of every bios configuration. They also include two infrared camera photos highlighting the heat signature of your system at a normal and exaggerated loads, ensuring quiet, cool computing. All of this is available online and in a hard-copy record in a binder. I didn't have this level of disclosure and detail when I bought my last car or my home-many orders of magnitude more of a considered purchase.

In searching for customer reviews, I bumped into a live stream of them building customer ordered computers live on Twitch. I know...stimulating...Netflix will not be calling Puget for a content licensing deal. Dork confession-it was captivating.

It's more interesting than I imagined seeing how it all comes together, like an episode of "How it's Made." I watched a second build job (these videos are hours long) of the company founder getting interviewed while a tech was building a machine on the bench next to him. As the build took shape the interviewer hit President John Bach with a torrent of questions requiring nuanced answers only a journeyman builder could provide. It's reassuring to know the desk jockey running operations up front can empathize with every potential production variable.

But the most interesting part was watching the top-down camera angle on the bench. The technician building this computer was Houston Bennett, and while it seems like hyperbole, Houston's hands move like someone disarming an explosive device or maybe like Sam Maloof making a rocking chair.

As the build progresses and fills with components, the space for his hands grows more and more sparse, and the case is regularly pivoted for securing parts and routing cables. I been around craftsmen. My grandfather was a shoemaker and my father was a painter. Their hands were nimble and sure, and Houston moved with similar confidence and restraint.

I realize this is starting to sound like a fanboy obsession. It's just a pile of parts, and whether it turns out to be a blunt instrument or a magic wand is much more dependent upon the hands working the keyboard than the ones seating the RAM. But I also know it was built in an exacting workflow and will be readily supported when needed.

So anyone can charge a premium for better parts, right? Puget's systems may have the best components, but they're nowhere near the most expensive. They're one of the few shops who will explain why a Xeon chip might be a better fit (and cheaper) for your work flow. If you want a bitchin' case and seizure-inducing, dance floor luminescence buy from Origin. All you get from Puget is boring old reliability and friendly, skilled service.

I gain nothing by writing a review (no discount). My only upside is that they're in business when it's time for my next build. And people who build quality and offer superior service should be blessed with continued success. Small businesses grow by word-of-mouth. Puget Systems deserves your consideration."
feedback author avatar

Rose Wellman

From Portland

star yellow iconstar yellow iconstar yellow iconstar yellow iconstar yellow icon 10 months ago

"I do a lot with VMWare (work) and Adobe CC (hobby) and my old system just wasn't cutting it anymore. I did a lot research and couldn't find a PC from the box sellers that met my needs or budget. So I decided to take the plunge with Puget. I ran across them a few years back but thought they were too good be true.

My only regret is not contacting Puget sooner!

They made the entire process easy and enjoyable. It was refreshing to work with true professionals that not only know what they're doing but enjoy it as well.

William was great at understanding my requirements and suggesting ways to alter the specs to save me money while still meeting my needs.

As bonus, I got to see my computer being built with Houston. I decided to check on the progress of my system one night and found his early video where he recorded his craft while chatting with other likeminded folks.

The rest of the team (Justin, Kyle, Josh, and Stephanie) kept me totally update on with online reporting as their worked on my system. I knew exactly where my new baby was in the process at all times. Try getting that from another vendor.

Puget Systems is a great company to do business with. If you're in the market for a new system, look no further. You won't be disappointed. I promise."
Read all customer testimonials.