Monthly Archives: March 2008

Daniel is a sales consultant with a focus on servers. We also has a background as our lead support technician.  He has the most technical knowledge of any of our staff, and his comments frequently come from the perspective of trying to eliminate as many support issues as possible.

My Perspective on Personal Computers

Posted on March 20, 2008 by Daniel Brown

     My name is Daniel Brown, I am a PC technician.  I’m writing this article because I feel like, based on my experience, I may have some wisdom to impart regarding PCs.  I’ve been working with PCs for most of … Continue reading →

Posted in Hardware Analysis, Technology Commentary | 8 Comments
Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

Drooling Over New Technology

Posted on March 20, 2008 by Jon Bach

I don’t drool often, but I have to say — this is an exciting time to be in the technology field.  We work closely with both Intel and nVidia, and they both have new products out that are changing the … Continue reading →

Posted in Technology Commentary | Tagged , , , , , , | 3 Comments

Customer Service that Serves Customers

Posted on March 14, 2008 by Melissa Hermanson

Getting warranty support can be one of the greatest hassles known to man. I should know – my job includes working with Puget’s suppliers to get broken parts replaced, and I’m not impressed with the level of service offered by most companies. But I also know that it doesn’t have to be that way. Continue reading →

Posted in Business Practices, Industry Players | Tagged , , , , , | 4 Comments
William is one of our most knowledgeable sales consultants.  He works with customer requests full time every day, and his opinion of hardware is usually shaped by his thorough understanding of customer needs and requests.

A little clarification about TV tuners

Posted on March 12, 2008 by William George

So during our Puget tech support/production meeting yesterday it was decided to stop carrying TV tuners for a while.  The idea is that we need to step back and see what hardware is out there, what our customers are expecting, … Continue reading →

Posted in Technology Commentary | Tagged , , , , , , , | 4 Comments
Jon is the president of the company.  He is frequently exposed to opinions of the managers from all departments, so his comments on parts frequently come from the perspective of overall worth to the company.

Why Corsair power supplies?

Posted on March 2, 2008 by Jon Bach

You may have noticed Corsair power supplies popping up in our product line.  I wanted to take a minute to tell you about why we’re doing this, and why I’m excited about it!  When I was at CES a few months ago, I was not … Continue reading →

Posted in Hardware Analysis, Industry Players | 5 Comments