Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Makes me feel like I built it myself, except for no problems
Purchased my last 4 systems since 2009, three gaming machines and one server, between then and 2023, my latest. I used to build my own systems, but got lazy and sick of issues. With Puget Systems, I’m picking the build, but they are doing all the work, plus warrantying it all. I’ve actually never had to contact them for warranty support – they have been absolutely solid. I have had several pre-purchase conversations and they are extremely helpful. Highly recommend!
Surprisingly Incredible Service!
Having purchased many computers, and having some custom built for me, I can say the customer service at Puget Systems exceeds all the others. From Nathan calling and helping me choose the best configuration, to the email and online build progress updates, the process was reassuring that I had picked the right company for my next rig. I highly recommend them!
Great new computer!
Received my new computer from Puget Systems. It’s great! The sales staff at Puget Systems is excellent – If there’s anything better than their sales staff it’s their tech support!
Puget Systems Creator PC
Good website to price and build options. Follow up from the expert staff was excellent and improved my order. PC was built, tested and shipped quickly. The shipment included a comprehensive manual, extra cables and hardware. It made it very easy to install two SSD’s and graphics card from my old PC. It made the dreaded process of buying a new system painless and easy.
This is my second PC from Puget Systems and I couldn’t be happier. The quality of the build makes it worth the price!
One positive surprise after another
Not much to add to the other reviews — Terrell helped spec out a killer i13900k system that looks, feels, and runs like a million bucks. Everything about the box came as a pleasant surprise, from the overall feeling of weight and quality, to the low noise level, to the lack of bloatware added to the Windows 10 installation. Not cheap but well worth it! Highly recommended, will be back next time.
Thank you once again, Puget
Thank you once again, Puget Systems! First class all the way.
This is my fourth system in over 20 years with you and should be proof testimonial of my satisfaction in your company.
Thanks too for your help Terrell and everyone that worked on my system.
Just received my order and everything is perfect! The process was fantastic the whole way through! They way they break down the processing of your order makes it like you’re there the whole way. Loved every step of the way. Great product from a great company! Thanks again!
I had a smooth experience
I had a smooth experience with Puget from the beginning. They helped me choose the best options for my personal needs. I could also track every step of the process. This is my second experience with Puget and I highly recommend it.
My 3rd Puget computer and as expected I love it
Read more testimonials from Puget Systems clients.