Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 967
Custom computer used in an observatory was designed (with my input), built, and tested by Puget Systems. Everything was to spec, all was shipped in a timely manner, and the product was as expected (and hoped for). I would not hesitate to do business with them again and highly recommend Puget Systems as a non-hassle, high quality supplier of computer systems.
Legacy Testimonial: 966
I have never done business with any other company anywhere that is more customer oriented than Puget systems. When I called to order I talked with William for about 30 minutes and he had me fixed up with exactly the computer I needed. I was especially impressed with the step by step monitoring I was able to do with their updates during the assembly and testing phases. When the computer arrived, the packing was as good as it gets!
I will be in the market in the future for a laptop and I will certainly get it from Puget Systems.
Legacy Testimonial: 965
Absolutely impeccable service. Fast build, top quality, one of the best companies I have ever dealt with.
Will never buy another computer from any other company.
Legacy Testimonial: 964
All the staff – Daniel, William, Christopher – have been wonderful. Unlike other manufacturers with whom I have dealt, Puget Systems does not just take the money and run after they’ve made a sale.
Marla
Legacy Testimonial: 962
Excellent service. Very personable, helpful, and well-informed. The product itself was exactly what I wanted. They listened, and they put together something that was perfect for my computing needs. They were available to field my questions at every step. I’m very happy with the experience.
Legacy Testimonial: 961
I needed a very specific type of computer built and with a small physical dimension that would allow it to be carried on an airplane. William and his colleagues at Puget Systems paid close attention to every detail I required and in an efficient manner. They are also extremely knowledgeable about all things computers and seem to be very passionate about their work and it reflected in all contact I have had with them. It’s highly unlikely I will ever buy a new computer from another vendor again. Their pricing is also very reasonable for the level of service, knowledge, and quality of their products. Lets face it, if you’re looking for a custom built computer, one expects a far higher level of service than a Dell-type experience and product; Puget Systems delivered in every possible way. These guys are terrific!
Legacy Testimonial: 960
Thanks for the great service and the fantastic computer!
Legacy Testimonial: 959
Puget built me a great lap top, which is compact and light to carry, but feels solid, and looks good! I am very pleased with the level of functionality attained, and will be going back to Puget for new home and work desk tops shortly. Full marks to Daniel for spot on tech support and brilliant customer service. I absolutely endorse his recommendation of the Intel SSD: it is in a different league from an old style HDD.
Adrian Davies, barrister, 3 Dr Johnson’s Buildings, Temple, London, EC4Y 7BA www.3djb.co.uk [email protected]
Legacy Testimonial: 958
I currently have three computers that I purchased from HP over the past few years. I was looking to replace my HP Vista (32) computer that is just over 4 years old. I looked at the options that HP offered but I kept remembering how difficult it was to decrapify my HP computers. I did not want to go through that again. Plus, I wasn’t satisfied with the options that HP was offering in customizing a new computer. Dell offers even fewer options than HP. I did some searching and found Puget Systems web site. This was the start of the best computer purchase I have ever made. I was pleasantly surprised with the options offered in customizing a new computer, and that no bloatware is installed. I began my order process online on May 9, and also spoke with Jeff Stubbers, who was very knowledgeable in helping me configure my system. I wanted a computer that could handle Adobe Photoshop CS6 and Lightroom. My new Puget Serenity arrived by FedEx on May 16. It was ready to go after unpacking (packed very well). No bloatware and with recent Windows updates installed. I have put it to the test with some graphic intensive projects in CS6 and Lightroom, all with excellent performance. Plus, the Serenity is quite as advertised. Whenever I have a need to purchase another computer it will be from Puget Systems. I recommend this company to anyone looking to buy a new computer.
Legacy Testimonial: 957
Machine was *very* well packed and installation was excellent. So far no problems and am quite happy.
Read more testimonials from Puget Systems clients.