Matt Bach (Puget Labs)

Now Offering Glyph External Drives!

Written on September 20, 2016 by Matt Bach
Share:

While Puget Systems has historically focused on workstations, we understand that the computer itself is only one part of your total workflow setup. The computer may do most of the heavy lifting, but it is no good on its own without a monitor, keyboard, mouse, and effective storage solution. As a part of our goal to provide a complete solution, we have recently partnered with Glyph Tehchnologies to offer their robust and reliable external drives to our customers.

Why Glyph?

There are a number of different external drive manufacturers we could have partnered with, but Glyph stood out to us. While they are primarily known in the content creation space, their reliable products, excellent customer service, and exceptional warranty makes their drives a great choice for almost any workflow. Not only that, but their wide product line offers single-disk drives, two disk RAID, and even four disk RAID configurations which covers most user's direct attached storage needs.

More than anything else, however, was that their goals are very similar to our own - to provide a quality product with excellent customer service.

What drives are we offering?

Glyph has a wide product range, but true to our philosophy of only listing the products we feel are most relevant to our customers, we are currently offering nine Glyph drives from three of their product lines:

BlackBox Pro

Total Capacity:
2TB, 4TB, 8TB
Interface:
USB 3.1 (Type C)
RAID Mode:
N/A
Drive Speed:
7200 RPM
Dimensions:
1.7 x 8.3 x 5.1 in

Studio RAID

Total Capacity:
4TB, 8TB,16TB
Interface:
USB 3.0,FireWire 800,eSATA
RAID Mode:
0,1,SPAN,JBOD
Drive Speed:
7200 RPM
Dimensions:
3.1 x 6.5 x 8.5 in

Studio RAID 4

Total Capacity:
8TB, 16TB, 32TB
Interface:
USB 3.0,FireWire 800,eSATA
RAID Mode:
0,1,10,3,5,JBOD
Drive Speed:
7200 RPM
Dimensions:
5.4 x 9.2 x 7.8 in

After much internal discussion, we feel that these drives are the best fit for the majority of our customers, but as always we highly value your feedback! If you believe we should offer a different model or capacity, we would love to hear from you in the comments sections at the end of this post.

Glyph 3-2-1 Warranty

No matter how reliable a product, there is always the chance for something to break. If you happen to be unlucky and find yourself with a misbehaving Glyph drive, however, they have an excellent warranty that they call their "3-2-1 Warranty Policy". What this warranty offers is:

  • 1 year advance replacement - If the drive fails within the first year of purchase, Glyph will ship you a replacement drive without requiring the original drive to arrive at their facility first.
  • 2 year level 1 data recovery - While data recovery is not guaranteed (which is why you should always have a backup!), Glyph will attempt to recover the data on a failed drive for the first two years of purchase.
  • 3 year hardware warranty - While only the first year offers advance replacement, for three years from the time of purchase Glyph will repair or replace the drive.

More details on Glyph's warranty can be found on their warranty page.

Tags: Glyph, External Drive
JuHoansi

Are these only offered with HDD inside? Can you replace the HDD with an SSD? If not, how quiet is the HDD?

Posted on 2016-09-22 21:09:08

All the drives we are currently carrying use HDD platter drives. Glyph does make some nice single and dual drives with SSDs, but we've never seen a huge interest in SSD external drives (likely due to the higher cost). That isn't to say no one uses them or anything like that, but the demand we see is low enough that it didn't warrant us carrying them in our product line. I believe all of their mobile drives are available with SSDs if you wanted to go that route: http://www.glyphtech.com/all-p...

As for the noise level, I wouldn't call them loud by any stretch, but you will be able to hear them when they are on and running. I unfortunately don't have any actual noise ratings, however, so it is really hard to explain something like that.

Posted on 2016-09-22 21:20:12