Burn-In Process

Burn-In Process

Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.

What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.

Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.

Read what our customers have to say about our burn-in process!


Thomas Smead

Legacy Testimonial: 394

have had my new liquid cooled set up for several weeks now and absolutely no problems. runs extremely quiet and seems to be rock solid and stable . People were great to deal with and responded quickly to emails and questions , and were very helpful with design .
This unit looks beautiful and runs great. So far above any of the top Dells I have had it’s not even in the same ballpark, and the price was barely higher than a Top of the line Dell . Workmanship and quality far surpasses any mail line manufacturer.

Edward Harris

Legacy Testimonial: 390

I continue to be amazed by the quality of this operation. They provide excellent advice–on all levels–and they know their stuff well enough to steer you away from higher-priced and higher-hyped components and then offer you reasonable choices that better suit your needs. Wilson Chau was my advisor through the whole process of trial and error and guided me through all the technical details to help me design a system that will work best for me. This is my second machine from this company and I will certainly be back when I decide I need a new configuration.
What do I appreciate most? the courtesy with which all questions (no matter how goofy) are answered. Oh, and the prices, of course.

tony collier

Legacy Testimonial: 388

I ordered my new system last week and am expecting it this week. The people at Puget are very friendly and helpful. They treat you as friends. They even found ways to save me money when they reviewed my system. How many times do you see that happen these days?? I am looking forward to the arrival of my system. I feel confident that it will do as expected. I’ll comment on that later when it arrives. So far, very satisfied.

John Kondilas

Legacy Testimonial: 380

I ordered a motherboard which no one else had in stock (Asus P5W DH Deluxe). Puget systems claimed they had 3. I ordered one knowing that I would get a letter telling me that there was an inventory error and would have to wait 3 weeks. Instead FedEx dropped off my package 48 hours later in perfect shape. Unbelievable! Very pleased. I’ll be back!

Elaine Brown

Legacy Testimonial: 379

I’ve been sooo impressed with your company and my computer, it’s absolutely beautiful, I just looked at the inside and outside the whole first day I received it!!! I already gave you excellent marks on resellerratings. Thankyou for the positive experience and keep up the good work.

Bill Puckett

Legacy Testimonial: 378

From review of my system specification to recommended changes to assembly and shipment…of a system that runs fast, cool and quiet!!

I’ve never experienced such a positive experience from start to finish…and all at a competitive price. Thank you!!

T David Swindle

Legacy Testimonial: 376

Despite a delay caused by a shortage of AMD processors and a mistake by a supplier, I was very impressed by both the help I received in building the system and the response times to any questions I had.
When FedEx missed a delivery date and I contacted PCC about getting the shipping refunded From FedEx, they were extremely prompt and helpful.

Once I finally got my PC, I was blown away by the quality of the system, the sheer amount of parts and documentation included (a far cry from the ads and useless manuals that come from “big box” systems), and the performance of the PC.

Overall I would give Puget Custom Computers a 9.9/10, and I will certainly use them again.

Chris Peterson

Legacy Testimonial: 371

The high marks you see for these guys are abolutely true and well-deserved. I have purchased dozens of computers over the years and dealing with PCC was a “ten” in every respect.

Stefan Teleman

Legacy Testimonial: 366

About three months ago I received my super-souped-up Dual Dual Core Opteron Workstation from Puget Systems.

I’ll keep this feedback short and to the point: don’t even bother with IBM, Dell, or HP. You’ll never see the kind of attention to detail in workmanship and manufacturing from an assembly line Tier 1, even for their top-of-the-line products.

Puget’s workmanship quality is top notch and the performance is phenomenal.

Paul McCarter

Legacy Testimonial: 361

I’m completely satisfied that the computer is fast, quiet, all with rock-solid stability/build quality.

Read more testimonials from Puget Systems clients.