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Windows 11 24H2 File Explorer Woes

Troubleshooting File Explorer Issues in Windows 11 24H2 Update

Microsoft recently acknowledged several new bugs affecting File Explorer in the latest Windows 11 24H2 update. If you’ve noticed unusual behavior, you’re not alone. Here’s a rundown of the known issues, workarounds, and what you can expect in upcoming updates.

Known File Explorer Issues

  1. Address Bar Overlap: In full-screen mode, the address bar may overlap with content, blocking access to the Home and Gallery icons.
  2. Misplaced Menus: The “See more” or “More options” menus appear at the top of the screen rather than below the cursor.
  3. Inaccessible Options: Some menu options become inaccessible in full-screen mode.
  4. Mouse Cursor Glitch: The mouse cursor disappears when interacting with text input areas.
  5. Slow Top Bar Loading: File Explorer’s top bar is slow to load, delaying user actions.
  6. Address Bar Typing Issues: Typing paths in the address bar may not work properly.
  7. Crashes When Creating Folders: Creating new folders in certain locations may cause File Explorer to crash.

Microsoft’s Response

Microsoft has confirmed that fixes are in development. Some patches have already been released to the Beta Channel for Windows 11 23H2 and are expected to roll out to 24H2 users in upcoming updates. The first security update of 2025, scheduled for January 14, may include additional fixes.

Workarounds for File Explorer Bugs

While waiting for official patches, here are some steps you can take to mitigate the issues:

  1. Avoid Full-Screen Mode: Use File Explorer in windowed mode to prevent issues with the address bar and inaccessible menus.
  2. Resize the Window: Adjust the size of the File Explorer window to access hidden menu options.
  3. Use Keyboard Shortcuts: Navigate menus and options using shortcuts like:
    • Alt + D: Focus on the address bar.
    • Ctrl + Shift + N: Create a new folder.
    • Alt + Up Arrow: Go up one folder level.
  4. Restart File Explorer: If File Explorer becomes unresponsive, restart it:
    • Press Ctrl + Shift + Esc to open Task Manager.
    • Locate and select Windows Explorer in the list.
    • Click Restart at the bottom right.
  5. Temporary Folder Creation Workaround: For crashes when creating folders, try creating folders in a different location and moving them to the desired folder.

Stay Updated

Microsoft is actively working on these issues, and updates will roll out soon. Ensure your system is up-to-date by:

  1. Opening Settings (Windows + I).
  2. Going to Windows Update.
  3. Clicking Check for updates.

For critical fixes, especially after the January 14 update, stay tuned to official announcements and consider joining the Beta Channel for early access to patches.

Need Assistance?

File Explorer issues in the Windows 11 24H2 update have presented challenges for many users, but proactive steps can help mitigate disruptions. By leveraging workarounds like avoiding full-screen mode, using keyboard shortcuts, and staying vigilant with updates, you can maintain productivity while awaiting Microsoft’s fixes. The January 14 security update should address several of these bugs, signaling progress toward a more stable experience.

For those who require additional assistance, particularly Puget Systems customers, our support team is ready to provide expert guidance tailored to your system. With the right approach and resources, you can navigate these challenges and keep your workflow on track.

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