It’s important to take a step back to celebrate your accomplishments and all that you achieved this year. Otherwise, you’re likely to just jump into the next project (and the next, and the next) while letting the grind slowly get to you. So I wanted to take a minute to do that for our teams here at Puget Systems!
Here at Puget Systems we certainly aren’t always the cheapest option, but I have always believed that we provide a lot of value – from our Labs testing and no-pressure consultations to our in-depth quality control processes and lifetime tech support. Since AMD just launched the new Threadripper PRO 5000 WX-Series, I thought this would be a great time to go back to my consulting roots and share some real-world price comparisons with one of our competitors: Lenovo.
For a long time here at Puget Systems, we have been putting together computer hardware recommendations for a wide range of applications. A lot of that advice is gathered from the far corners of the internet, by a range of different folks here within our company, but our Labs team delves especially deep into certain software and workflows. As such, we are beginning to brand some of our recommended systems with an additional “Labs Certified” status – and I wanted to take a moment to give you some details on why we are doing this and what it means for you, our customer.
During a recent computer component purchase, I learned that purchasing isn’t just about acquiring a product. You are creating relationships. Even if they may be micro-relationships, they are relationships all the same. So you just have to determine which type you wish to have.
I took my Honda Odyssey into have its oil changed last week. Within a mile, I have a choice of no less than five quick lube and oil shops. My selection often comes down to which shop has the shortest wait time.
During a recent discussion with an engineer who was considering having us build him a workstation, he made a comment about our company: “You’re big enough, but not too big.”
What does it take to provide good customer service? Among other things, it’s having an informed opinion, and actually expressing that to a customer.
As many of you have noticed, Microsoft has been pushing really hard to get people to upgrade to it’s latest operating system. This is a blog post I wrote to present my take on why they are trying so hard.
In the past year, we have been slowly expanding upon the service we provide here at Puget Systems for our rapidly growing business and government customers. Introducing: Account Management. This new service is designed to give your company an inside man here at Puget Systems and a single point of contact for any need your company might have when working with us.
I recently attended an industry event with speakers representing a number of the largest technology companies in the world. An executive from Lenovo kicked off the event with a presentation that explained how their future was dependent on how well they could sell smartphones. I don’t doubt his sincerity because a few weeks later Google off-loaded their Motorola handset business to Lenovo for a few billion and pocket change.
Not long after this event Lenovo purchased IBM’s server business to take on Dell and HP which have expressed varying degrees of interest selling PCs over the past few years.
Depending on the week, HP is either “all in” on smartphones or leaving them behind to focus on something new and exciting. It’s getting nearly impossible to say who is selling what anymore. Many of the traditional PC companies appear to be selling everything except PCs!
Which brings me to the point of this post: Focus is difficult.