My name is Daniel Brown, I am a PC technician. I’m writing this article because I feel like, based on my experience, I may have some wisdom to impart regarding PCs. I’ve been working with PCs for most of the last 13 years. Even when not employed in the computer industry, I’ve consistently dedicated a significant portion of my own time to staying up to date with PC hardware trends and learning more about personal computers. During my time in the IT industry, I’ve encountered more than my share of problems and done countless hours of troubleshooting. In my current role as ‘Lead Support Technician’ here at Puget, I add to those hours of troubleshooting daily, dealing with modern PC systems.
Drooling Over New Technology
I don’t drool often, but I have to say — this is an exciting time to be in the technology field. We work closely with both Intel and nVidia, and they both have new products out that are changing the way I look at high performance computers.
A little clarification about TV tuners
So during our Puget tech support/production meeting yesterday it was decided to stop carrying TV tuners for a while. The idea is that we need to step back and see what hardware is out there, what our customers are expecting, and if the two are compatible – and more importantly supportable. Since I’m sort of the resident HTPC expert here I wanted to put a little more info out there on exactly what a Vista-based home theater system is and is not capable of (as far as tuning in TV goes, anyways).




